RAIN, Inc.

Live fully. With our without HIV.

aka RAIN, Inc.   |   Charlotte, NC   |  http://www.carolinarain.org

Mission

RAIN empowers persons living with HIV and those at risk to be healthy and stigma free.

Ruling year info

1993

President & CEO

Chelsea Gulden

Main address

601 E. 5th Street Suite 470

Charlotte, NC 28202 USA

Show more contact info

Formerly known as

Regional AIDS Interfaith Network

EIN

56-1825247

NTEE code info

AIDS (G81)

Civil Rights, Social Action, and Advocacy N.E.C. (R99)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

RAIN envisions ending HIV in our community.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Empowering Positive Youth (EPY)

Providing compassionate care to youth (13-24) living with HIV. This includes peer counseling, referrals to support services, and medical case management. We also provide education on HIV/STI prevention, and support in learning to live with HIV.

This service is provided in Spanish.

Population(s) Served
Young adults
Adolescents

Individuals who have fallen out of care or are newly diagnosed face the most barriers to health. We support them through the process of treatment, adherence, and viral suppression.

This service is provided in Spanish.

Population(s) Served
Adults
Young adults

Many of our clients are working through issues of HIV diagnosis, anxiety, depression, trauma, and substance abuse. We provide on-site and virtual mental health support for this reason.

This service is provided in Spanish.

Population(s) Served
Adults
Young adults

We connect negative individuals who are at risk of HIV with physicians. Together, they will make a plan to reduce their risk of HIV exposure. This plan includes prescription medications to prevent infection with HIV.

This service is provided in Spanish.

PrEP (Pre-Exposure Prophylaxis)

Population(s) Served
Adults
Young adults

Persons living with HIV have unique health insurance needs. We work towards assisting eligible individuals in navigating health insurance options. We also provider financial support for premium and other out-of-pocket costs.

This service is provided in Spanish.

Population(s) Served
Adults

Our testing is free and confidential. We offer testing through community events by appointment. In partnership with the Health Department, testing is also available in our Uptown office from 5pm to 7pm on Wednesdays.

This service is provided in Spanish.

Population(s) Served
Adults
Young adults

We provide free programs to teach the community about HIV/STI prevention and promote the end of HIV stigma. These include community presentations, classes, and information booths.

This service is provided in Spanish.

Population(s) Served
Adults
Adolescents

Assisting adults (25+) living with HIV in obtaining community resources to maintain good health. Eliminating barriers to effective treatment.

This service is provided in Spanish.

Population(s) Served

Studying HIV ART (Anti-Retroviral Therapy). We research usage, adherence, and viral load maintenance. We also study close issues such as mental health, substance use, sexual health, stigma, and the use of PrEP.

Population(s) Served

We want to help people decide if they are ready for treatment. We do this using a holistic wellness program focusing on harm reduction. This utilizes one-on-one counseling, group support, and substance use treatment.

Population(s) Served
Adults
Adults
Adults

Where we work

Awards

Local Hero Award - Rev. Deborah Warren, RAIN's President & CEO 2006

Bank of America

Community Peace-Building Award 2004

Search for Common Ground

Leadership for a Changing World 2002

Ford Foundation

World AIDS Day Volunteer Service Award 2006

Governor of North Carolina

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of free anonymous HIV testing and counseling sessions offered

This metric is no longer tracked.
Totals By Year
Population(s) Served

LGBTQ people, Heterosexuals

Related Program

HIV/STI Testing

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of clients living with HIV receiving assistance to access healthcare benefits

This metric is no longer tracked.
Totals By Year
Population(s) Served

Bisexuals, Gay men, Intersex people, Transgender people, Adults

Related Program

EIS (Early Intervention Services)

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

RAIN envisions ending HIV in our community.

Our client services include the provision of treatment adherence counseling to ensure readiness for, and adherence to, complex HIV/AIDS treatments. Key activities include (1) initial assessment of service needs; (2) development of a comprehensive and individualized care plan; (3) coordination of services required to implement the plan; (4) client monitoring to assess the efficacy of the plan; and (5) periodic re-evaluation and adaptation of the plan as necessary over the life of the client. It includes client-specific advocacy and/or review of utilization of services and provision of advice and assistance in obtaining mental health, substance abuse, social, legal, financial, transportation and other needed services.

RAIN has researched best practices for program evaluation. Research indicates the most effective program evaluation is conducted using raw data. Consequently, RAIN has implemented monthly Medical Monitoring Tools that are individual to each client and sent to
their respective medical home to gather data.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    RAIN empowers people living with HIV and those at risk to be healthy and stigma free.

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys, Focus groups or interviews (by phone or in person), Suggestion box/email,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    We are intentional about soliciting customer feedback. Our processes have not changed.

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our community partners,

  • How has asking for feedback from the people you serve changed your relationship?

    Responding to feedback builds empowers the customer to claim their power, be their best adovcates, and builds positive relationship.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive,

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback,

Financials

RAIN, Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

RAIN, Inc.

Board of directors
as of 2/25/2022
SOURCE: Self-reported by organization
Board co-chair

Mr. Lee Robertson

Robertson & Associates

Term: 2021 - 2022


Board co-chair

Ms. Wendy Laxton

CREO, Inc.

Term: 2022 - 2021

Barry Metzger

Retired - Finance

Bob Carta

Retired - Healthcare

Chris Jackson

Syneos Health

Ryan McGill

Emerge-The Art of Leadership

Marty McKinney

TIAA

Frankie Simmons

Atrium Health

Mia Thompson

Synchrony

Indira Tinsley

MorganStanley

Kamille Jones

Duke Energy

Ismenia Lloyd

Bank of America

Kimberly Owens

TIAA

Judith Jeffries

OrthoCarolina

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? No
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 02/25/2022

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Gay, Lesbian, Bisexual, or other sexual orientations in the LGBTQIA+ community
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

Equity strategies

Last updated: 02/25/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.