CORPORATE CHAPLAINS OF AMERICA INC
Life-changing care in the workplace
Programs and results
What we aim to solve
Today’s business owners are well equipped to run their companies, but very few business leaders feel capable when dealing with employee's personal problems. When an individual or family crisis hits an employee, even employers who have the propensity to care deeply don't often have the capacity to do so. As a result, many times, employees navigate their crisis alone, causing even more distress. This capacity drain can impact both company culture and productivity. With up to 80% of employees not having a church community to support them, they have few places to turn for help.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Corporate Chaplaincy
Workplace chaplaincy services, helping America's business owners invest in and be intentional about employee care.
Where we work
Affiliations & memberships
Evangelican Council for Financial Accountability (ECFA) 2021
External reviews
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of Employee Touches
This metric is no longer tracked.Totals By Year
Related Program
Corporate Chaplaincy
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Since our founding in 1996 as a 501(c)3 non-profit, our first priority has been and continues to be employee care. In fact, CCA cares for over 500,000 employees and their families across the spectrum of businesses at over 1,700 locations across North America. Our Core Values (LIFE Team: Love, Improve, Fully Engage, and Excellence) cultivate a team of compassionate and skilled chaplains to serve others. As a faith-based evangelical organization, CCA's Chaplains care for employees, allowing for the advancement of our mission - to build caring relationships with the hope of gaining permission to share the life-changing Good News of Jesus Christ in a non-threatening manner.
What are the organization's key strategies for making this happen?
In 2021, CCA Chaplains reached out to employees almost 3.9 million times throughout the year. Breaking it down, that is a human connection with over7 people every minute, of every hour, of every day in 2021.
All CCA Chaplains are seminary trained and participate in continuing education, teaching best practices and skills. CCA Chaplains are trained to build caring relationships, give guidance and biblical counseling for stress/anxiety, financial concerns, family/domestic issues, workplace morale, coworker conflict, addictions, suicide, hospital visits, serious illness, death/dying, funerals, and grief care.
What are the organization's capabilities for doing this?
Now in our 27th year, CCA employs over 270 professional, seminary-trained Chaplains that have worked in similar environments as those where they serve. CCA Chaplains make weekly rounds in the companies, reaching out to each employee. Our chaplains are on call 24/7, 365 days a year. Employees have access to their Chaplain through phone, text, and apps, where they can engage with a Chaplain outside of work hours if more convenient, or during emergencies.
What have they accomplished so far and what's next?
Since our beginning through 2021, God has used Corporate Chaplains of America to lead more than 48,700 people to first-time decisions of faith in Jesus Christ. In 2021, there were over 9,600 life-changing faith decisions tracked (4,100 first-time decisions and almost 5,600 recommitments). We currently employ 270+ chaplains working in almost 1,700 workplace mission fields.
In 2021, CCA's Board of Directors approved a five-year Strategic Growth Strategy to magnify the name of Jesus, through expanding the influence of the Gospel through CCA:
- By employing over 500 chaplains
- Serving over 330,000 employees and their families
- Leading to 100,000 new Life-Change Decisions by 2026
Our fee-for-service sustains our Chaplains in their mission fields but as a non-profit, we invite donors to fund our strategic growth by creating "Growth Capital" to fund the recruitment and on-boarding of our World Class Chaplains and the opening of new workplace mission fields. In addition, we invite donors to fund our investments in continuing education for our Chaplain cadre in order a maximize the ability to create life-changing care in a post-Christian culture. CCA has also developed a campaign that provides funding for chaplains to remain in these workplace mission fields when revenue streams are disrupted (as they were in 2020). We are positioning strategically to allow CCA to reach the next 100,000 Life-Change Decisions for Christ in the next 5 years.
Corporate Chaplains of America is looking for strong, strategic partners who believe that one of the most strategic opportunities to share the Gospel in America today is in the workplace.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
-
How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
-
Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded
-
What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback
Financials
Unlock nonprofit financial insights that will help you make more informed decisions. Try our monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights?
Learn more
about GuideStar Pro.
Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
CORPORATE CHAPLAINS OF AMERICA INC
Board of directorsas of 08/30/2023
Mr. Jeffrey Hilles
Mark Cress
Board Emeritus
Peter Freissle
Polydeck
Garheng Kong
HealthQuest Capital Management, L.P.
Ron Duke
Farm Bureau
Jessica Blacklock
Potts Blacklock Senterfitt, PLLC
Larry Griffith
`Corporate Chaplains of America
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
-
Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Transgender Identity
Sexual orientation
Disability
Equity strategies
Last updated: 03/31/2021GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.