Assistance League of the Triangle Area
Transforming Lives .Strengthening Community
Programs and results
What we aim to solve
We are trying to serve as many children, and homeless children, as possible with our programs for clothing, school supplies and hygiene items.\nWe are also expanding our service to children\u0027s emergency hospitals in Durham county - we already serve at WakeMed in Raleigh. Our Scholarship program could grow if we received more monies - helping good students in need go to post-high-school education is important for the community and families. Our programs for women are always in demand and we are forging better relationships with the organizations that help women in need. \nOur organization needs more money to be able to expand our programs\nWe are also in need of new, younger members. The majority of our members are over 65 years and are aging out - our own health needs and those of our families, plus retirement changes, are bringing our volunteer numbers down. Without younger members we could face having to stop some of our programs for the counties of Wake, Durham and Orange.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Operation School Bell®
Our hallmark program provides new clothing and shoes to thousands of elementary students throughout the Triangle area. We serve 28 schools in Wake, Durham and Orange counties.
Kid's Place
Created and maintained by the Triangle Chapter, a true oasis for children being treated at the WakeMed,, Duke and WakeWesr children's emergency centers.
This year we helped over 48,000 patients
Women in Need
This program is designed to help homeless and other vulnerable women with home-cooked meals, personal care items, and other items as needed by these women in Wake and Durham Counies . We also provide furniture items and food to the residents of Oak Hollow
- a long- term residence for challenged adults. We work with InterAct providing abuse kits.
Scholarship
This program focuses on providing post high school scholarships to students in need throughout Wake, Durham and Orange counties in NC.
Are you interested in one of our scholarships? Please go to our website and download an application.
A-Z Thrift Shop
The Assistance League of the Triangle Area, to better support and expand its area-wide humanitarian work, has created a thrift shop that has the whole alphabet covered.
A-Z Thrift Shop is a store, that carries gently used, good quality furniture and household items. The proceeds help fund the Assistance League Triangle Area chapter's philanthropic programs.
The shop recycles used items and gives them new life.
Community Sharing
This program gives to other non profits items that we have in surplus or cannot sell in the Thrift Shop.
We give containers to the Flower Shuttle.
We sort clothing into "outfits" for men, children and women, and take them to the First Baptist Church of Raleigh. We give children's books to Read & Feed.
Community Outreach
Outreach is in keeping with our vision to serve emergency needs that pose extreme hardship and do not fit with existing Assistance League programs. Hurricanes, fires, flooding, sudden loss of income, homelessness, eviction, refugee resettlement, and more lie on the horizon and we are seeking referring partner agencies to assist in addressing unmet community needs on a one-time-only basis.
Where we work
Awards
Wake County Volunteer Service Award 2012
Wake County, North Carolina
Governors Award for Volunteer Service 2013
Raleigh, North Carolina
Platinum 2015
2012 Guidestar
Volunteer of the Week 2021
The Triangle Nonprofit and Leadership Center
Volunteer of the Week 2022
The Triangle Nonprofit and Leadership Center
Governor's Medallion 2022
Orange county
TNLC Key Award 2021
Wake County
TNLC Key Award 2022
Wake County
External reviews

Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of participants engaged in programs
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth
Related Program
Operation School Bell®
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Operation School Bell provides new shoes, jeans, shirts, a hoodie, underwear, socks at $75 per child. Children are chosen by counselors/ teachers at schools with over 98% need for breakfast/lunch
Average financial aid award per FTE student
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people
Related Program
Scholarship
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Scholarships are awarded to post-high school education students who are in financial need. Recipients must show a good work ethic. Categories include nursing, technical and university schools in NC
Number of entrance scholarships and awards and exit scholarships
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people
Related Program
Scholarship
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Scholarships are awarded to students going to post high school education in North Carolina, who are in financial need. Amounts given are from $1500 to $10,000
Number of new grants received
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth
Related Program
Operation School Bell®
Type of Metric
Input - describing resources we use
Direction of Success
Increasing
Context Notes
A committee applies to possible grantors, following directions given by them to us. We use this awarded money for Operation School Bell, to clothe children in need in Wake, Durham and Orange counties
Number of new donors
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth
Related Program
Operation School Bell®
Type of Metric
Input - describing resources we use
Direction of Success
Increasing
Context Notes
Our direct mail campaign (Open Your Heart) brings in new donors yearly, and we have several new supporters for our programs with In-Kind donations.
Number of donors retained
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth
Related Program
Operation School Bell®
Type of Metric
Input - describing resources we use
Direction of Success
Increasing
Context Notes
Our yearly donors contribute to our direct mail campaign. We maintain 8 donors for large grants. We have 4 In-Kind donors. We are unable to track all the donations we receive at A -Z Thrift Shop
Average number of dollars received per donor
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people
Type of Metric
Input - describing resources we use
Direction of Success
Increasing
Context Notes
Donations to the A -Z Thrift shop went up $60,000 in 2015. Grants went up $50,000. Non-cash donations rose by $10,000. We received several very large donations and many smaller. All programs benefit
Number of clients served
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth
Related Program
Kid's Place
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Kids place redid it s method for calculating visits. Added Duke and other wake Med hospitals. We supply teddy and access to books and games.
Number of children who receive new clothing
This metric is no longer tracked.Totals By Year
Related Program
Operation School Bell®
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Decreasing
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
1. Ensure Philanthropic Programs address community needs\r\n2. Recruit and maintain an informed and participative membership\r\n3. Expand public visibility\r\n4. Ensure fiscal stability\r\n5. Develop and maintain a strong administration
What are the organization's key strategies for making this happen?
For Philanthropic Programs our strategies are to perform community needs sampling in each county, to maintain strong links with agency coordinators, implement an evaluation tool for feedback for each program, and complete membership evaluation of programs.\r\n For Membership Strength we want to increase membership by 5%, explore ways to improve connections and satisfaction, increase membership involvement, implement a Board and Appointive Committee Chair training module, review Standing Rule and Policies, review position descriptions and investigate regional training opportunities. \r\nWe will improve public visibility by expanding social networking for Thrift shop and chapter, effectively implement Speakers Bureau, expand Community Link by 10%, review and redesign website, and enhance marketing materials. \r\nFor Fiscal Stability we will submit 3 new grant applications, explore new labor or service donation, increase Thrift Shop income by 2%, and develop and implement an evaluation tool for the Thrift Shop.\r\nFor a strong administration we want to educate and mentor new leaders. We are adding particular members to our Advisory Council who can guide us with specific knowledge. We are learning to use technology to improve efficiency and record keeping.
What are the organization's capabilities for doing this?
Our strength and capabilities are from a strong, committed membership of 100 volunteers. Each member works 8 hours monthly in the Thrift Shop and is a member of one or more committees. This shop has no paid staff; it is completely operated by chapter members.\r\nWe reach out to the community using Facebook, email and twitter. \r\n We have a strong budget due to success of revenue from the shop, donations, and grants. All monies are spent on our six philanthropic programs.\r\n We also have an Advisory Council composed of business members from the surrounding communities who provide additional support and networking connections in our tri-county area we support.\r\n Support also comes from PEG, Presidents Emeritus Group, past presidents of the chapter. These women advise the present Board and assist with other programs over the year.
What have they accomplished so far and what's next?
Our progress is judged each year by our ability to successfully serve more community members in each program while staying on budget. Our six Philanthropic Programs are Operation School Bell, Kid\u0027S Place at WakeMed, Women in Need, Scholarships, Community Sharing and SMILE The percentage of women and children and families in our programs has risen yearly\nOperation School Bell increased the number of schools served ( 2 more) and therefore the number of students who received clothing and shoes. We helped 200 homeless children. We provided clothes closets at schools year-round. We helped 2,719 children\n Women in Need added 2 new components by also serving Interact with assault kits and Oak Hollow residents with furniture and personal items. We now work with the Helen Wright Center and Families Moving Forward in Durham. We helped 4,375 women\n Kid\u0027s Place, which provides toys, games, and books for young patients in the Children\u0027s Emergency Department at WakeMed, were able to provide more teddy bears which now wear a T-shirt with our logo. This year Duke Medical hospital will also be part of this program\nScholarships dollars jumped by $12,000 because of more donations, letting us give monies to 34 recipients\n Community Sharing increased the clothing donated to the First Baptist Ministry to outfits for 1,161 individuals and 130 children received three books in the Read and Feed Program.\nIn 2013 we received the Wake County Volunteer Service Award for a Non-Profit Organization. In 2015 we received the Governors Volunteer Service Award for North Carolina. We hold the Platinum Level for Guide Star.\nIn 2016 we received the Neal Blair Award for helping empower victims of domestic and sexual violence. We continue to be honored for excellent service to the community.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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Who are the people you serve with your mission?
We are a group of volunteers, whose goal is to help meet the essential needs of the families in our community. We have no paid staff, so that all money except essential costs goes into our six programs.
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How is your organization collecting feedback from the people you serve?
SMS text surveys, Electronic surveys (by email, tablet, etc.), Paper surveys, Suggestion box/email,
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,
-
What significant change resulted from feedback?
Expanded Kids Place and Operation School Bell to include more clients. Moved our scholarship application process to a totally online process. Students prefer computers to paper and pen.
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With whom is the organization sharing feedback?
Our board, Our members,
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually,
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback,
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Assistance League of the Triangle Area
Board of directorsas of 02/02/2023
Mrs Nona Wright
No Affiliation
Term: 2021 - 2023
Phyllis Sullivan
Ann Cole
Gail Park
Nona P Lehman
Barbara Towson
Deb Harvell
Janet Moyer
Darlene Brooks
Judy Thompson
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
No data
Gender identity
No data
No data
Sexual orientation
No data
Disability
No data