PLATINUM2023

Assistance League of the Triangle Area

Transforming Lives .Strengthening Community

aka Title   |   Raleigh, NC   |  www.altriangle.org

Mission

Assistance League® of the Triangle Area is a volunteer organization dedicated to improving the lives of women, children, and families in our community. We serve Wake, Durham and Orange counties in North Carolina.\r\nAssistance League volunteers are transforming the lives of children and adults through community programs

Notes from the nonprofit

We have a 90 plus active women volunteers each year.Our income from sales at our Thrift Shop, A - Z Thrift Shop, tripled over its operational years from $90,000 to $320,000. Our six programs cover all age groups from infancy to senior years.

Ruling year info

1994

President

Mrs Patti Cunningham

Main address

PO Box 98477

Raleigh, NC 27624 USA

Show more contact info

EIN

56-2013094

NTEE code info

Human Service Organizations (P20)

Human Services - Multipurpose and Other N.E.C. (P99)

Thrift Shops (P29)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2023, 2022 and 2021.
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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

We are trying to serve as many children, and homeless children, as possible with our programs for clothing, school supplies and hygiene items.\nWe are also expanding our service to children's emergency hospitals in Durham county - we already serve at WakeMed in Raleigh. Our Scholarship program could grow if we received more monies - helping good students in need go to post-high-school education is important for the community and families. Our programs for women are always in demand and we are forging better relationships with the organizations that help women in need. \nOur organization needs more money to be able to expand our programs\nWe are also in need of new, younger members. The majority of our members are over 65 years and are aging out - our own health needs and those of our families, plus retirement changes, are bringing our volunteer numbers down. Without younger members we could face having to stop some of our programs for the counties of Wake, Durham and Orange.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Operation School Bell®

Our hallmark program provides new clothing and shoes to thousands of elementary students throughout the Triangle area. We serve 28 schools in Wake, Durham and Orange counties.

Population(s) Served
Children and youth
Homeless people

Created and maintained by the Triangle Chapter, a true oasis for children being treated at the WakeMed,, Duke and WakeWesr children's emergency centers.
This year we helped over 48,000 patients

Population(s) Served
Children and youth

This program is designed to help homeless and other vulnerable women with home-cooked meals, personal care items, and other items as needed by these women in Wake and Durham Counies . We also provide furniture items and food to the residents of Oak Hollow
- a long- term residence for challenged adults. We work with InterAct providing abuse kits.

Population(s) Served
Women and girls
Adults

This program focuses on providing post high school scholarships to students in need throughout Wake, Durham and Orange counties in NC.

Are you interested in one of our scholarships? Please go to our website and download an application.

Population(s) Served
Economically disadvantaged people
Adults

The Assistance League of the Triangle Area, to better support and expand its area-wide humanitarian work, has created a thrift shop that has the whole alphabet covered.
A-Z Thrift Shop is a store, that carries gently used, good quality furniture and household items. The proceeds help fund the Assistance League Triangle Area chapter's philanthropic programs.
The shop recycles used items and gives them new life.

Population(s) Served
Adults

This program gives to other non profits items that we have in surplus or cannot sell in the Thrift Shop.
We give containers to the Flower Shuttle.
We sort clothing into "outfits" for men, children and women, and take them to the First Baptist Church of Raleigh. We give children's books to Read & Feed.

Population(s) Served
Adults

Outreach is in keeping with our vision to serve emergency needs that pose extreme hardship and do not fit with existing Assistance League programs. Hurricanes, fires, flooding, sudden loss of income, homelessness, eviction, refugee resettlement, and more lie on the horizon and we are seeking referring partner agencies to assist in addressing unmet community needs on a one-time-only basis.

Population(s) Served
Adults
Children and youth
Families

Where we work

Awards

Wake County Volunteer Service Award 2012

Wake County, North Carolina

Governors Award for Volunteer Service 2013

Raleigh, North Carolina

Platinum 2015

2012 Guidestar

Volunteer of the Week 2021

The Triangle Nonprofit and Leadership Center

Volunteer of the Week 2022

The Triangle Nonprofit and Leadership Center

Governor's Medallion 2022

Orange county

TNLC Key Award 2021

Wake County

TNLC Key Award 2022

Wake County

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of participants engaged in programs

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth

Related Program

Operation School Bell®

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Operation School Bell provides new shoes, jeans, shirts, a hoodie, underwear, socks at $75 per child. Children are chosen by counselors/ teachers at schools with over 98% need for breakfast/lunch

Average financial aid award per FTE student

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people

Related Program

Scholarship

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Scholarships are awarded to post-high school education students who are in financial need. Recipients must show a good work ethic. Categories include nursing, technical and university schools in NC

Number of entrance scholarships and awards and exit scholarships

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people

Related Program

Scholarship

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Scholarships are awarded to students going to post high school education in North Carolina, who are in financial need. Amounts given are from $1500 to $10,000

Number of new grants received

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth

Related Program

Operation School Bell®

Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Context Notes

A committee applies to possible grantors, following directions given by them to us. We use this awarded money for Operation School Bell, to clothe children in need in Wake, Durham and Orange counties

Number of new donors

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth

Related Program

Operation School Bell®

Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Context Notes

Our direct mail campaign (Open Your Heart) brings in new donors yearly, and we have several new supporters for our programs with In-Kind donations.

Number of donors retained

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth

Related Program

Operation School Bell®

Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Context Notes

Our yearly donors contribute to our direct mail campaign. We maintain 8 donors for large grants. We have 4 In-Kind donors. We are unable to track all the donations we receive at A -Z Thrift Shop

Average number of dollars received per donor

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people

Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Context Notes

Donations to the A -Z Thrift shop went up $60,000 in 2015. Grants went up $50,000. Non-cash donations rose by $10,000. We received several very large donations and many smaller. All programs benefit

Number of clients served

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth

Related Program

Kid's Place

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Kids place redid it s method for calculating visits. Added Duke and other wake Med hospitals. We supply teddy and access to books and games.

Number of children who receive new clothing

This metric is no longer tracked.
Totals By Year
Related Program

Operation School Bell®

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Decreasing

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

1. Ensure Philanthropic Programs address community needs\r\n2. Recruit and maintain an informed and participative membership\r\n3. Expand public visibility\r\n4. Ensure fiscal stability\r\n5. Develop and maintain a strong administration

For Philanthropic Programs our strategies are to perform community needs sampling in each county, to maintain strong links with agency coordinators, implement an evaluation tool for feedback for each program, and complete membership evaluation of programs.\r\n For Membership Strength we want to increase membership by 5%, explore ways to improve connections and satisfaction, increase membership involvement, implement a Board and Appointive Committee Chair training module, review Standing Rule and Policies, review position descriptions and investigate regional training opportunities. \r\nWe will improve public visibility by expanding social networking for Thrift shop and chapter, effectively implement Speakers Bureau, expand Community Link by 10%, review and redesign website, and enhance marketing materials. \r\nFor Fiscal Stability we will submit 3 new grant applications, explore new labor or service donation, increase Thrift Shop income by 2%, and develop and implement an evaluation tool for the Thrift Shop.\r\nFor a strong administration we want to educate and mentor new leaders. We are adding particular members to our Advisory Council who can guide us with specific knowledge. We are learning to use technology to improve efficiency and record keeping.

Our strength and capabilities are from a strong, committed membership of 100 volunteers. Each member works 8 hours monthly in the Thrift Shop and is a member of one or more committees. This shop has no paid staff; it is completely operated by chapter members.\r\nWe reach out to the community using Facebook, email and twitter. \r\n We have a strong budget due to success of revenue from the shop, donations, and grants. All monies are spent on our six philanthropic programs.\r\n We also have an Advisory Council composed of business members from the surrounding communities who provide additional support and networking connections in our tri-county area we support.\r\n Support also comes from PEG, Presidents Emeritus Group, past presidents of the chapter. These women advise the present Board and assist with other programs over the year.

Our progress is judged each year by our ability to successfully serve more community members in each program while staying on budget. Our six Philanthropic Programs are Operation School Bell, Kid'S Place at WakeMed, Women in Need, Scholarships, Community Sharing and SMILE The percentage of women and children and families in our programs has risen yearly\nOperation School Bell increased the number of schools served ( 2 more) and therefore the number of students who received clothing and shoes. We helped 200 homeless children. We provided clothes closets at schools year-round. We helped 2,719 children\n Women in Need added 2 new components by also serving Interact with assault kits and Oak Hollow residents with furniture and personal items. We now work with the Helen Wright Center and Families Moving Forward in Durham. We helped 4,375 women\n Kid's Place, which provides toys, games, and books for young patients in the Children's Emergency Department at WakeMed, were able to provide more teddy bears which now wear a T-shirt with our logo. This year Duke Medical hospital will also be part of this program\nScholarships dollars jumped by $12,000 because of more donations, letting us give monies to 34 recipients\n Community Sharing increased the clothing donated to the First Baptist Ministry to outfits for 1,161 individuals and 130 children received three books in the Read and Feed Program.\nIn 2013 we received the Wake County Volunteer Service Award for a Non-Profit Organization. In 2015 we received the Governors Volunteer Service Award for North Carolina. We hold the Platinum Level for Guide Star.\nIn 2016 we received the Neal Blair Award for helping empower victims of domestic and sexual violence. We continue to be honored for excellent service to the community.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback

Financials

Assistance League of the Triangle Area
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Assistance League of the Triangle Area

Board of directors
as of 02/02/2023
SOURCE: Self-reported by organization
Board chair

Mrs Nona Wright

No Affiliation

Term: 2021 - 2023

Phyllis Sullivan

Ann Cole

Gail Park

Nona P Lehman

Barbara Towson

Deb Harvell

Janet Moyer

Darlene Brooks

Judy Thompson

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 1/18/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

No data

Gender identity

No data

Transgender Identity

No data

Sexual orientation

No data

Disability

No data