Carousel Center Inc
"Where Healing Begins"
Programs and results
What we aim to solve
Together we can change how our community responds to child abuse. Together, we can end child abuse. Carousel's primary function is assisting our community [artnters to hold child predators accountable for their actions, while simultaneously assisting child survivors to do the hard work of healing, so they can just get back to being kids. We drive the resolution of child sexual abuse cases through investigation and collaboration with key partner agencies; provide a safe and compassionate environment that puts the well-being of the child first. Our team of therapists is experienced in working with children and has specialized training in several proven treatment models for children to heal from the traumatic impact of abuse. We are advocates when we educate our communities about abuse prevention, mandated reporting, human trafficking, and trauma-informed responses.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Forensic Interviews
Forensic Interviews - Specially trained Child Interviewers to conduct developmentally-appropriate and forensically-sound interviews to support the child’s emotional and physical well-being when there are concerns of maltreatment. The interviews are non-threatening and neutral, with closed circuit video recording equipment to preserve the child’s statements and to meet the investigative needs of social services, law enforcement, and prosecution.
Trauma Therapy For Child Survivors of Physical and/or Sexual Abuse
Child Therapy - The Carousel Center provides child therapy services for children who have experienced sexual/physical abuse and/or neglect, so they can concentrate on doing the hard work of healing, and get back to the business of childhood. Carousel’s Team of therapists is experienced in working with children and trained in Trauma-Focused Cognitive Behavioral Therapy (TF-CBT). They provide initial clinical assessments to determine each child’s specific therapeutic needs and type of treatment plan for the child and their family so they can move into the future successfully.
Family Advocacy
Our Family Advocacy Program is an ongoing relationship with our children and their families who are affected by physical, sexual abuse, or neglect. Our family advocates shepherd the family through the entire investigation process from beginning to end; assisting with appointment scheduling, crisis intervention, victim's compensation filing, domestic violence intervention, court support, transportation, linking to community resources, and most importantly, simply listening to the family. They are the first to greet our children when they arrive at The Carousel Center (TCC) and the last to see them leave.
Multi-Disciplinary Team (MDT) Coordination
The primary goal of The Carousel Center and all children advocacy centers is to ensure that the child disclosing abuse is not further victimized by the intervention systems designed to protect them. Under this model of care, a multidisciplinary team (MDT) is formed by all of the various entities involved in the child abuse intervention system; law enforcement, criminal justice, child protective service, medical health workers, mental health workers, and victim advocacy. This team of community partners comes together at the Carousel Center once a month to discuss our children’s cases and make decisions based on combined information to better ensure a child is being served to the best of our abilities and that no child falls through the cracks.
Prevention and Education
Our staff conducts ongoing education and prevention services for interested groups on child sexual abuse, prevention, safety, and protection, mandated reporting, and internet safety. Please call us to schedule a presentation for your civic club, organization, school group, municipal office, daycare, hospital, or anyone else who might be interested and working with children and families.
Darkness to Light® Stewards of Children is a revolutionary sexual abuse prevention training that educates adults to prevent, recognize, and react responsibly to child abuse. The program believes and teaches that child safety is an adult’s job. Stewards of Children is designed for organizations that serve children and youth. It is the only child abuse prevention training that offers certification, resource materials, and practical steps to preventing abuse. For more information, contact us at 910-254-9898
Medical Evaluations
Child Medical Evaluations are conducted at the Carousel Center by medical providers who specialize in child maltreatment. The exam takes place at the Carousel Center in a child-friendly examination room. The exam includes relating a medical history from the caregiver as well as from the child. The child then receives a thorough head-to-toe exam similar to a "well-child" exam, encompassing the child's entire well-being. Our specialized providers may order lab work including blood draws, pregnancy screenings, urine analysis, STD testing, and screening for developmental delays and/or other health conditions.
Trauma Therapy - Mental Health Counseling
The Carousel Center Child Advocacy Center provides trauma-informed, therapy services tailored to the unique needs and situations of children and adolescents who have suffered abuse and received forensic services at the center. Additionally, this programs work to support the recovery of family members and to improve their ability to support the child.
The Carousel Center offers several treatment options including Trauma-Focused Cognitive Behavioral Therapy (TF-CBT), play therapy, and trauma-informed individual, family, and group therapy. Trauma–informed therapy helps children and adolescents and their caregivers to manage feelings, talk about the trauma, and develop plans for feeling safe in the future. Parents and guardians participate in the majority of their child’s sessions in order to add to their child’s sense of support in the healing process as well as share and learn about their own emotional responses to the trauma.
Where we work
Awards
FUNDRAISING BOARD OF THE DIRECTORS OF THE YEAR 2012
Cape Fear Region Association of Fundraising Professionals
External reviews

Videos
Our Sustainable Development Goals
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Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Carousel Child Advocacy Center created a strategic plan for fiscal years 2019-2021 to further our vision to end child sexual abuse in our region. Key goals were outlined as priorities by the Board and Staff in support of the vision and mission of the organization. This plan is reviewed and updated semi-annually by the board of directors and leadership team.
• Services revolve around the needs of the child.
• Address the immediate medical needs,
• Preserve forensic evidence (to ensure holding child predators accountable),
• Provide for the child survivors and their families quality professional therapy services to heal from the traumatic impact of the abuse.
• Concurrently, family advocates assess the family's needs and connect to community resources, i.e. transportation, housing, food, safety, etc.
• Deliver education on Prevention, Identification, and Reporting of abuse to educate our communities.
What are the organization's key strategies for making this happen?
Child abuse is a horrific experience with potentially lasting effects. And unfortunately, a common experience in America. Nearly 700,000 children are abused in the U.S. each year. That’s about 1% of kids in a given year. At least 1 in 7 children have experienced child abuse and/or neglect in the past year. This data may be incomplete, and the actual number of children abused is likely underreported. Child abuse and neglect are serious public health problems and adverse childhood experiences (ACEs) that can have a long-term impact on health and well-being.
Although children across the economic spectrum suffer ACEs, they disproportionately affect children living in poverty. In NC, 1 in 5 children experiences food insecurity. Almost half of NC’s children live in poor or low-income households. NC is ranked 40th in the US in terms of Child Poverty according to the most recent estimates. The Child Poverty rate in NC is 20.9%. An estimated 585,000 Black and Hispanic Children live below 200% percent of the federal poverty level.
When you extrapolate our service region's (Brunswick, New Hanover, and Pender Counties) census numbers for the number of children potentially being abused (1 in 7) our estimate is 10,000 children. CCAC sees about 500+/- children (unduplicated) annually.
Our foundational belief is that all children should be protected from abuse, and those who experience child abuse should have access to quality services to help them heal from this experience no matter the color of their skin, the language they speak, their religious beliefs, or any other means of categorizing them. They are children who have experienced harm and deserve these services. It is from this same foundational perspective that the NCAC strongly condemns any form of racism. We are called to aid children and families in the everyday work that we do, whether it is through medical services, forensic interviews, victim support, therapeutic services, case management, or a host of other activities that ensure that children who are survivors of abuse can heal, recover, thrive, and shine.
And that’s not all. We are advocates when we educate our communities about abuse prevention, mandated reporting, human trafficking, and trauma-informed responses. We are advocates when we work with our legislators to create communities that are safer, healthier, and more supportive of children and families who need protection and support. We are advocates when our interviewers, our therapists, and our medical professionals testify in court, educating judge and jury alike about what it means to be a survivor of
What are the organization's capabilities for doing this?
Kids deserve to have the best and brightest minds advocating and supporting them.
We are a small but mighty team.
CCAC’s Board of Directors creates an annual fundraising plan and reviews it monthly. CCAC actively employs a diverse strategy to maintain its operating budget to support current operations, while also identifying ways to expand and enhance operations to meet community demand.
Child Medical Evaluations (CMEs) are mandated for Dept Social Services (DSS) and integral to Law Enforcement (LE) child abuse investigations. Comprehensive, medical evaluation is the initial stage of every suspected child abuse reporting process. CCAC has rostered medical providers with specialized training in child abuse who conduct the medical evaluations at CCAC.
Family Advocates support families through the entire CME process and through therapy services, through accompanying a family to court.
CCAC has social workers with advanced training in Forensic Interviewing (RADAR) to talk to children about difficult subjects. It’s important that any details about the alleged abuse come from the child. Our interviewers are trained to not ask suggestive questions and to move at a pace that is comfortable for your child. They never force a child to talk to them.
Without effective therapeutic intervention, many child victims of abuse will suffer ongoing or long-term consequences that may impact them throughout their lifetimes. CCAC has specially trained therapists who provide evidence-based trauma therapies for children who have experienced sexual/physical abuse and/or neglect, so they can concentrate on doing the hard work of healing and get back to the business of childhood
To combat the epidemic of child sexual abuse in our communities, TCC launched the Tri-County Child Sexual Abuse Prevention Initiative with the goal to train 10% of our adult population in Stewards of Children (approx 35,000 adults). Research says, 10% is a society’s TIPPING POINT: the critical point beyond which a significant and often unstoppable change takes place, where society widely adopts previously rare practices.
TCC’s Administrative Team provides the business infrastructure, managerial support, and day-to-day operational efforts to ensure the direct services team has the facility, resources, funding, and personnel – with all the grant applications/reports, paperwork, finances, billing, HR, fundraising, donor and client database management necessary to engage, maintain and sustain the volume of services demanded by the Cape Fear Community.
What have they accomplished so far and what's next?
Actively recruit board members and team members that represent the communities we serve. Services Revolve Around the Needs of the Child Survivor of Abuse.
Over the last five years, has increased diversified fundraising and increased the budget by 50%.
Maintained Standards of Accreditations with the National Children's Alliance, remaining the SOLE Accredited Child Advocacy Center serving SE North Carolina.
Help child survivors of abuse heal from this experience no matter the color of their skin, the language they speak, their religious beliefs, or any other means of categorizing them.
* Provide ongoing proactive, cultural competency training for staff, Board, MDT members, and volunteers.
Tri-County Child Sexual Abuse Prevention Initiative - reached 7.1% of the target populaton; 2481 Individuals, 49 Organizations. Trained 49 new facilitators.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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Who are the people you serve with your mission?
TCC assists child survivors and their families who have experienced physical/sexual abuse in Brunswick, New Hanover, and Pender counties to do the hard work of healing and get back to simply being children. The Carousel Center serves almost 500 children annually for concerns of sexual or physical abuse. Coordinating the investigation, prosecution, and treatment of the most severe cases in Brunswick, New Hanover, and Pender Counties. All services are provided in a nurturing, friendly, and safe environment at no cost to a child’s family. We address medical needs, preserve forensic evidence, assist investigative partners for justice. Provide professional therapy services for children to heal from the traumatic impact of the abuse.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We act on the feedback we receive
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently, The people we serve tell us they find data collection burdensome, It is difficult to find the ongoing funding to support feedback collection, Staff find it hard to prioritize feedback collection and review due to lack of time, It is difficult to get honest feedback from the people we serve
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Carousel Center Inc
Board of directorsas of 05/25/2023
Ms. Rhonda Henry
Emmes Biopharma
Term: 2022 - 2024
Ms. Shemeka Kemp
Target Wilmington
Term: 2022 - 2024
Andy Atkinson
Leadership Initiatives, Inc
Steve Schnitzler
Port City Java
Dory Weiss
nCino
Shemeka Henderson Kemp
Target
Monaca Lachman
Business Owner
Samantha Wood
Exec Asst.
Rhonda Henry
Biopharma at Emmes
Jonathan Paschal
West Brunswick High School
Ryan Cunningham
United Bank
Elizabeth Deaton
Pediatric NP
Windy Ezzell
Therapist
Donna Fayko
NHC HHS
Leslie McIntosh
Realtor
Tammy Simmons
Business Owner
Kendra Tolley
nCino
Jenna Yingling
VP Wealth Advisor
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
No data
Disability
Equity strategies
Last updated: 05/25/2023GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.