CooperRiis Inc

Mind and Heart Working Together

aka CooperRiis Healing Community   |   Mill Spring, NC   |  www.cooperriis.org

Mission

Our healing mission is to enable individuals, whose lives are impeded by a mental health challenge or mental illness, achieve their highest levels of fulfillment and functioning.

Notes from the nonprofit

CooperRiis are members of the following national organizations: - Treatment Professionals in Alumni Services - American Residential Treatment Association - International Society for Psychological & Social Approaches to Psychosis - National Association of Therapeutic Schools and Programs

Ruling year info

2001

President/CEO

Dr. Eric A Levine

Main address

101 Healing Farm Lane PO Box 600

Mill Spring, NC 28756 USA

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EIN

56-2195372

NTEE code info

Mental Health Treatment (F30)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Blog

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

CooperRiis

CooperRiis Healing Communities, a progressive mental health treatment program for adults in western North Carolina, offers a blend of purposeful work in a therapeutic community along with clinical care and holistic wellness coaching. Supported by science, CooperRiis provides a person-centered, strength-based recovery approach

Population(s) Served
Adults

Where we work

Accreditations

CARF 2018

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    We believe in human potential and not defining people by a diagnosis. At CooperRiis, we’re committed to a personal approach to care and offer residential mental health treatment programs for adults diagnosed with anxiety, depression, schizophrenia, personality disorders, PTSD, and bipolar disorder. In addition to providing treatment for specific mental health conditions, our College Program is designed for residents who want to take college classes while in treatment. Our recovery approach combines a balance of trusted clinical therapies, purposeful work, community service, education, and holistic health and wellness practice. We empower residents to take ownership of their recovery journey and encourage their families to be active participants.

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys, Focus groups or interviews (by phone or in person), Case management notes, Community meetings/Town halls, Constituent (client or resident, etc.) advisory committees, Suggestion box/email,

  • How is your organization using feedback from the people you serve?

    We don't actively use collected feedback,

  • What significant change resulted from feedback?

    Our residents were really missing their weekly coffee shop outing, due to Covid restrictions, so they advocated for the supplies to have a resident-run coffee bar on campus on the weekends. It's become extravagant, with tons of flavor options for both cold and hot drinks. We approved it, but the community organized it and orchestrates it each week. It's been wonderful to watch them enjoy the fruits (or espresso 😉) of their labor.

  • With whom is the organization sharing feedback?

    Our staff, Our board,

  • How has asking for feedback from the people you serve changed your relationship?

    Residents give up so much when they come to treatment (their homes, friends/family, freedoms, etc.) so it's important to offer opportunities for empowerment wherever we can! By allowing their voices to be heard, in the same forums as many staff, we are showing that we want to prioritize their needs. In turn, this helps our residents feel more willing to speak up and participate in the discussions and decision-making, which then helps them to feel like active members of our community. When they're treated as equals, residents are usually more willing to trust and depend on us for support during their recovery.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive,

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, The people we serve tell us they find data collection burdensome, Staff find it hard to prioritize feedback collection and review due to lack of time,

Financials

CooperRiis Inc
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

CooperRiis Inc

Board of directors
as of 7/1/2021
SOURCE: Self-reported by organization
Board co-chair

Don Cooper

CooperRiis

Term: 2003 -


Board co-chair

Lisbeth Cooper

CooperRiis

Term: 2003 -

David Cooper

Wendy Roche, MA

David Hayes

Belynda Veser, MD ABPN

Sandy Mazoway

Anne Vance

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 05/05/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender (cisgender)

Race & ethnicity

No data

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 06/17/2021

Policies and practices developed in partnership with Equity in the Center, a project that works to shift mindsets, practices, and systems within the social sector to increase racial equity. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.