NATIONAL ASSOCIATION OF FREE & CHARITABLE CLINICS INC
Building Healthy Communities
Programs and results
What we aim to solve
The National Association of Free and Charitable Clinics is building healthy communities for all through quality, equitable, accessible healthcare.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Health Care for Uninsured
Establish programs that help the medically underserved receive access to quality health care.
Health Education
In order to have a healthy America the NAFC organizes and produces educational programs and resources that can be used by providers, clinics and the public. From symposiums, to webinars to educational documents we believe that health education and literacy is critical.
Disaster Relief
Free and Charitable Clinics are the communities’ response to their health care needs.
In times of disaster, Free and Charitable Clinics serve as first responders helping people access health care, medications and supplies that they need.
In the event of a disaster, the NAFC reaches out to members in affected areas to offer guidance, assistance and needed resources. We connect clinics to our relief partners Americares, Direct Relief and Heart to Heart International. We coordinate response efforts between NAFC partners, state associations and members to ensure that those in need are able to get assistance in an easy, streamlined manner.
In response to past disasters, the NAFC has been able to distribute funding and donated supplies through our various partnerships. For example, $3.5 Million in grants were distributed by NAFC through our partnership with Direct Relief over a two-year period to NAFC members affected by 2017 Hurricanes Harvey & Irma.
The NAFC also has a customizable emergency management plan for NAFC members to utilize and has and continues to hold various webinars and educational sessions on emergency preparedness and response.
COVID19 Response
Telehealth
In an effort to comply with stay at home orders, encourage social distancing, and keep volunteers and patients safe, Free and Charitable Clinics have been utilizing telehealth and telemedicine to stay connected and continue to provide care to their patients. Clinics have had to transition to this model in a rapid timeline and with limited resources and outdated equipment.
The NAFC is providing funding to help support these telehealth and telemedicine options through our grants with Direct Relief, the Center for Disaster Philanthropy, CVS Health and the CVS Health Foundation.
The NAFC is also providing access to discounted services through Updox for telehealth and Capstone Health Network for telemedicine.
NAFC Partner CareMessage has offered members a COVID-19-only version of its texting platform along with its COVID-19 message library.
In addition, clinics have access to information and resources related to telehealth and telemedicine, including protocols, toolkits, additional service options and more.
PPEs
Getting the needed PPEs - Personal Protective Equipment - and supplies is essential for Free and Charitable Clinics and Pharmacies to continue providing care and resources such as medications and food to their patients while keeping staff, volunteers and patients safe. The NAFC has worked with partners and companies to be able to provide these needed supplies to our clinics. The NAFC received a generous donation of N95 masks from Warby Parker and clinics have been able to receive additional masks, PPE and disinfectant supplies through our partners Direct Relief and Americares.
Where we work
Awards
4-Star 2018
CharityNavigator
External reviews
Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of paid participants in conferences
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Economically disadvantaged people
Related Program
Health Education
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of organizations applying for grants
This metric is no longer tracked.Totals By Year
Population(s) Served
Women and girls, Men and boys, LGBTQ people
Related Program
Health Care for Uninsured
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Maximum number of participants allowed to attend conferences
This metric is no longer tracked.Totals By Year
Population(s) Served
Women and girls, Men and boys, Adults
Related Program
Health Education
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of free participants in conferences
This metric is no longer tracked.Totals By Year
Population(s) Served
Women and girls, Men and boys, Multiracial people
Related Program
Health Education
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of health education trainings conducted
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults
Related Program
Health Education
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Increase Access to affordable quality health care
Reduce Chronic Disease Morbidity and Mortality
Increase Mental Health and Resiliency
Increase Health Equity
What are the organization's key strategies for making this happen?
Promoting evidence-based practices through our focus areas gives us the best chance of achieving our goals and our mission.
Increased capacity of Free and Charitable Clinics and Pharmacies to provide high quality health services.
Expanded pre-diabetes and diabetes screenings, education, and management
Expanded access to cancer screenings, education, and connections to treatment
Expanded culturally and linguistically appropriate mental health programs
What are the organization's capabilities for doing this?
Our 1,4000 Free and Charitable Clinics and Pharmacies, with 200,000 volunteers and staff workforce, provide 6.5 million patient visits to 2 million uninsured people annually. Through our volunteers' dedication and our medical staff's expertise, we are the best to understand the needs of the uninsured and help them get healthier.
The NAFC will provide funding to clinics to expand their programs in the areas above.
The NAFC will provide education and training for our member organizations and their volunters.
What have they accomplished so far and what's next?
The NAFC published an article Entitled "Don't Let Perfect Be the Enemy of Good: A Proof of Concept for a Custom National Data Repository of Quality Measures for Free and Charitable Clinics" https://www.liebertpub.com/doi/10.1089/heq.2022.0078
The National Association of Free and Charitable Clinics has launched a $250,000 cancer screening program for our members.
The NAFC has launched an annual data survey to better understand the needs of the clinics to build training and education programs.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded
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What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
NATIONAL ASSOCIATION OF FREE & CHARITABLE CLINICS INC
Board of directorsas of 01/23/2024
Maureen Tomoschuk
Community Volunteers in Medicine
Term: 2023 - 2024
Angie McGlaughlin
Community Health Clinic
Isi Green
Phycian Care Connection
Maureen Tomashuck
Community Volunteers in Medicine
Adam Bradley
Lukes House
Beth Armstrong
People's Health Clinic
Bobby Kapur
Allegheny Health Network Emergency Medicine Management
Avonte Jackson
Grace Clinic
Hina Azam
Ibin Sina
Gisela Bretones
Miami Rescue Mission Clinic
Kat Mastrangelo
Volunteers of Medicine Cascades
Donney John
NOVAScripts Central
Nadine Sign
Premire Mobile Health Services
Amanda Missey
BVIM
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Transgender Identity
Sexual orientation
Disability
No data
We do not display disability information for organizations with fewer than 15 staff.
Equity strategies
Last updated: 10/27/2022GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.