PLATINUM2024

NATIONAL ASSOCIATION OF FREE & CHARITABLE CLINICS INC

Building Healthy Communities

aka NATIONAL ASSOCIATION OF FREE AND CHARITABLE CLINICS   |   Alexandria, VA   |  www.nafcclinics.org

Mission

Mission: Building healthy communities for all through quality, equitable, accessible healthcare. Vision: A just society that ensures a healthy life and well-being for all.

Ruling year info

2003

CEO and President

Nicole Lamoureux

Main address

1800 Diagonal Road Suite 600

Alexandria, VA 22314 USA

Show more contact info

EIN

56-2273242

NTEE code info

Philanthropy / Charity / Voluntarism Promotion (General) (T50)

Public Health Program (E70)

Human Service Organizations (P20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

The National Association of Free and Charitable Clinics is building healthy communities for all through quality, equitable, accessible healthcare.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Health Care for Uninsured

Establish programs that help the medically underserved receive access to quality health care.

Population(s) Served
Women and girls
Men and boys
Ethnic and racial groups
LGBTQ people
Social and economic status

In order to have a healthy America the NAFC organizes and produces educational programs and resources that can be used by providers, clinics and the public. From symposiums, to webinars to educational documents we believe that health education and literacy is critical.

Population(s) Served
Adults

Free and Charitable Clinics are the communities’ response to their health care needs.

In times of disaster, Free and Charitable Clinics serve as first responders helping people access health care, medications and supplies that they need.

In the event of a disaster, the NAFC reaches out to members in affected areas to offer guidance, assistance and needed resources. We connect clinics to our relief partners Americares, Direct Relief and Heart to Heart International. We coordinate response efforts between NAFC partners, state associations and members to ensure that those in need are able to get assistance in an easy, streamlined manner.

In response to past disasters, the NAFC has been able to distribute funding and donated supplies through our various partnerships. For example, $3.5 Million in grants were distributed by NAFC through our partnership with Direct Relief over a two-year period to NAFC members affected by 2017 Hurricanes Harvey & Irma.

The NAFC also has a customizable emergency management plan for NAFC members to utilize and has and continues to hold various webinars and educational sessions on emergency preparedness and response.

Population(s) Served

Telehealth
In an effort to comply with stay at home orders, encourage social distancing, and keep volunteers and patients safe, Free and Charitable Clinics have been utilizing telehealth and telemedicine to stay connected and continue to provide care to their patients. Clinics have had to transition to this model in a rapid timeline and with limited resources and outdated equipment.

The NAFC is providing funding to help support these telehealth and telemedicine options through our grants with Direct Relief, the Center for Disaster Philanthropy, CVS Health and the CVS Health Foundation.

The NAFC is also providing access to discounted services through Updox for telehealth and Capstone Health Network for telemedicine.

NAFC Partner CareMessage has offered members a COVID-19-only version of its texting platform along with its COVID-19 message library.

In addition, clinics have access to information and resources related to telehealth and telemedicine, including protocols, toolkits, additional service options and more.

PPEs
Getting the needed PPEs - Personal Protective Equipment - and supplies is essential for Free and Charitable Clinics and Pharmacies to continue providing care and resources such as medications and food to their patients while keeping staff, volunteers and patients safe. The NAFC has worked with partners and companies to be able to provide these needed supplies to our clinics. The NAFC received a generous donation of N95 masks from Warby Parker and clinics have been able to receive additional masks, PPE and disinfectant supplies through our partners Direct Relief and Americares.

Population(s) Served
Ethnic and racial groups
Adults
Health
Social and economic status
Ethnic and racial groups
Adults
Health
Social and economic status

Where we work

Awards

4-Star 2018

CharityNavigator

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of paid participants in conferences

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Economically disadvantaged people

Related Program

Health Education

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of organizations applying for grants

This metric is no longer tracked.
Totals By Year
Population(s) Served

Women and girls, Men and boys, LGBTQ people

Related Program

Health Care for Uninsured

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Maximum number of participants allowed to attend conferences

This metric is no longer tracked.
Totals By Year
Population(s) Served

Women and girls, Men and boys, Adults

Related Program

Health Education

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of free participants in conferences

This metric is no longer tracked.
Totals By Year
Population(s) Served

Women and girls, Men and boys, Multiracial people

Related Program

Health Education

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of health education trainings conducted

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Health Education

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Increase Access to affordable quality health care
Reduce Chronic Disease Morbidity and Mortality
Increase Mental Health and Resiliency
Increase Health Equity

Promoting evidence-based practices through our focus areas gives us the best chance of achieving our goals and our mission.

Increased capacity of Free and Charitable Clinics and Pharmacies to provide high quality health services.

Expanded pre-diabetes and diabetes screenings, education, and management

Expanded access to cancer screenings, education, and connections to treatment

Expanded culturally and linguistically appropriate mental health programs

Our 1,4000 Free and Charitable Clinics and Pharmacies, with 200,000 volunteers and staff workforce, provide 6.5 million patient visits to 2 million uninsured people annually. Through our volunteers' dedication and our medical staff's expertise, we are the best to understand the needs of the uninsured and help them get healthier.

The NAFC will provide funding to clinics to expand their programs in the areas above.

The NAFC will provide education and training for our member organizations and their volunters.

The NAFC published an article Entitled "Don't Let Perfect Be the Enemy of Good: A Proof of Concept for a Custom National Data Repository of Quality Measures for Free and Charitable Clinics" https://www.liebertpub.com/doi/10.1089/heq.2022.0078

The National Association of Free and Charitable Clinics has launched a $250,000 cancer screening program for our members.

The NAFC has launched an annual data survey to better understand the needs of the clinics to build training and education programs.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback

Financials

NATIONAL ASSOCIATION OF FREE & CHARITABLE CLINICS INC
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Compare nonprofit financials to similar organizations

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

NATIONAL ASSOCIATION OF FREE & CHARITABLE CLINICS INC

Board of directors
as of 01/23/2024
SOURCE: Self-reported by organization
Board chair

Maureen Tomoschuk

Community Volunteers in Medicine

Term: 2023 - 2024

Angie McGlaughlin

Community Health Clinic

Isi Green

Phycian Care Connection

Maureen Tomashuck

Community Volunteers in Medicine

Adam Bradley

Lukes House

Beth Armstrong

People's Health Clinic

Bobby Kapur

Allegheny Health Network Emergency Medicine Management

Avonte Jackson

Grace Clinic

Hina Azam

Ibin Sina

Gisela Bretones

Miami Rescue Mission Clinic

Kat Mastrangelo

Volunteers of Medicine Cascades

Donney John

NOVAScripts Central

Nadine Sign

Premire Mobile Health Services

Amanda Missey

BVIM

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 1/5/2024

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability

No data

We do not display disability information for organizations with fewer than 15 staff.

Equity strategies

Last updated: 10/27/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.