PLATINUM2023

Brilliant Corners

Where housing and services come together

San Francisco, CA   |  www.brilliantcorners.org

Mission

Brilliant Corners' mission is to create affordable, supportive housing for vulnerable and underserved people, including but not limited to people with intellectual and physical disabilities and those transitioning or diverted from homelessness or institutions.

Ruling year info

2004

Executive Director

William Pickel

Main address

854 Folsom Street

San Francisco, CA 94107 USA

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Formerly known as

West Bay Housing Corporation

EIN

56-2379862

NTEE code info

Public Housing (L21)

Independent Housing for People with Disabilities (L24)

Housing Development, Construction, Management (L20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

In California and across the nation, vulnerable people face an unprecedented affordable housing crisis. The affordable housing crisis impacts millions of Americans – none more so than people with disabilities and other vulnerable populations, a majority of whom are extremely low-income (ELI), and often living on fixed incomes. Every state and every large metropolitan area has a housing shortage for these renters. The problem is particularly bad in California: the state is home to the six most expensive counties in the U.S. and 6 of the 10 most expensive metropolitan areas. For every 5 ELI renter households in California, there is only 1 affordable unit available, and California boasts 4 of the 10 metro areas with the most severe ELI rental unit shortage in the nation. This lack of affordable housing has profound consequences for vulnerable individuals. Too often, the result is homelessness, institutionalization, incarceration, substandard housing, or severe rent burdens.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Housing Development

We develop multi-family supportive housing and single-family “shared housing” through new construction, acquisition, rehab, and preservation of “at-risk” housing.

Population(s) Served
Homeless people
Economically disadvantaged people

Our supportive housing programs serve over 6,000 people, promoting community integration, greater independence and well-being for people transitioning from homelessness or institutionalization. Brilliant Corners creates and provides cost-effective, individualized housing planning and housing case management services to Regional Center persons served, families, people with other disabilities, and homeless veterans.

Population(s) Served
Homeless people
Economically disadvantaged people

Brilliant Corners provides person-centered property management for residents who need supportive housing in licensed, unlicensed, single-site, scattered-site settings, and HUD communities. Services include routine and emergency maintenance, accessibility and person-centered modifications, occupied renovations, and long-term asset management and refinancing. We work closely with support agencies to ensure our property management services are tailored to the specific needs of the residents. In addition to managing its owned properties, we offer customized, affordable Property Management services to other owners/operators of supportive housing.

Population(s) Served
Homeless people
Economically disadvantaged people

Brilliant Corners partners with public health, housing and other agencies, such as the San Francisco Department of Public Health and Los Angeles County Department of Health Services to design and implement innovative scattered-site housing programs for people who need rapid access to quality, permanent supportive housing. Goals include improving the health outcomes for vulnerable populations and reduce costs to the public health system.

Population(s) Served
Homeless people
Economically disadvantaged people

Our team of case managers and social workers provide person-centered, intensive case management through a “whatever it takes” approach. The case management team plays a critical role in supporting clients to achieve long-term housing stability and thrive in their new home. All services are provided within a trauma-informed and harm reduction framework. Brilliant Corners case managers and social workers:
• Assess and re-assess in order to determine an individual’s needs and strengths
• Collaborate with participants to develop individualized service plans that identify short and long-term goals
• Assist clients through the housing location and move-in process
• Meet with clients in their home and in the community
• Provide life skills education and assistance
• Connect clients to a variety of community resources and services
• Provide crisis intervention and safety planning
• Facilitate workshops and events for clients

Population(s) Served
Veterans
Homeless people

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of homeless participants engaged in housing services

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people, People with disabilities

Related Program

Housing Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Total number of properties owned and managed

This metric is no longer tracked.
Totals By Year
Population(s) Served

Homeless people, People with intellectual disabilities, People with physical disabilities

Related Program

Property Management

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of supportive living homes built as part of the Community Placement Plan (cumulative)

This metric is no longer tracked.
Totals By Year
Population(s) Served

People with disabilities

Related Program

Housing Development

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

We are actively involved in the funding, planning, identification, acquisition, design, renovation, ownership, management, and maintenance of these residential care facilities.

Number of LA County felony probationers connected to housing navigation and employment services (cumulative)

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people, Homeless people, Incarcerated people

Related Program

Case Management

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

LA County Probation referred clients who, upon enrolling in Brilliant Corners' Breaking Barriers program, were connected to housing services and an employment assessment from Chrysalis.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Our vision is a future in which no Californian is homeless or institutionalized for lack of supportive housing. We believe housing is the cornerstone of health, well-being and independence. Every day we listen to people who face seemingly insurmountable barriers to independent living because of a disability, mental health or medical condition, and we provide housing and services customized to ensure their success. Because when each individual has a corner of the world to call their own, our whole community shines.

Brilliant Corners is where housing and services come together. Our goal is to provide integrated access to both as a package deal, meeting the complex housing needs of people facing barriers to obtaining independent community-based housing. Specifically, we build, acquire and renovate, refinance and preserve licensed community care homes. We also develop, own, and manage multifamily supportive housing. We provide comprehensive person-centered property management services, including accessibility and related modifications. We offer individually tailored housing services, including managing the housing search, handling move-in logistics, operating as tenant-landlord liaison, building retention, and providing fiscal agent services. We work directly with individuals and their case managers, partner with service providers to better meet their clients' housing needs, and implement programs on behalf of the regional centers and other public agencies.

We are California’s leading provider of community-based housing for individuals with developmental disabilities transitioning from Developmental Centers—essentially state hospitals—as part of the Community Placement Plan to create community alternatives to institutional settings. We are actively involved in the funding, planning, identification, acquisition, design, renovation, ownership, management, and maintenance of licensed residential care facilities.

Brilliant Corners is also a pioneer at the intersection of housing and health – having launched and scaled multiple scattered-site supportive housing programs for patients experiencing and at risk of homelessness with complex medical, behavioral and other challenges who are referred by hospitals, health clinics, private health plans, behavioral and mental health agencies, case management providers, and other public agencies.

Much of our success is reflected in our numbers. In the past 10 years, we have secured community-based, affordable, supportive housing for nearly 15,000 of California’s most vulnerable, extremely low-income individuals, the majority transitioning from institutional settings or homelessness. Brilliant Corners manages a mixed portfolio approaching over 200 developed, owned and managed properties, plus well over 4,000 units we broker and control in existing market-rate, affordable, and supportive housing properties.

When we launched the LA County Flexible Housing Subsidy Pool (FHSP) in 2014, our goal was to house 300 individuals in the first year. Now, we house approximately 200 individuals every month. Our success has led us to design and launch additional Flex Pool programs in San Francisco County, San Mateo, and San Diego County.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback

Financials

Brilliant Corners
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Brilliant Corners

Board of directors
as of 10/31/2023
SOURCE: Self-reported by organization
Board chair

Shamus Roller

National Housing Law Project

Term: 2020 -

Bob Mills

Goldfarb & Lipman

Navneet Grewal

Litigation Counsel, Civil Rights Practice Group at Disability Rights California

Earl Edwards

Research Fellow, California Policy Lab at UCLA and UCLA Center for the Transformation of Schools, Doctoral Candidate at the UCLA School of Education and Information Studies

Nancy Conk

CAC Consulting

Chris Ko

United Way of Greater Los Angeles

Donny Lieberman

President and CEO, Sunseri Construction

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 10/12/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender (cisgender)
Sexual orientation
Decline to state
Disability status
Decline to state

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 10/12/2023

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.