Programs and results
What we aim to solve
Catastrophic health crises can lead many families to financial instability. When a 10-year-old girl in our community was battling leukemia, her parents focused on her care and ultimately lost their home due to the financial strain they were under. This was the inspiration for the creation of the Outer Banks Relief Foundation. We raise funds locally to provide assistance to people who live or work on the Outer Banks so that they can meet their basic expenses and remain stable during a time of severe illness or other tragedy.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Relief Funding
The Relief Foundation will directly pay household expenses for eligible local families experiencing crises.
Where we work
External reviews

Our results
How does this organization measure their results? It's a hard question but an important one.
Number of families assisted with rent or mortgage to avoid eviction
This metric is no longer tracked.Totals By Year
Population(s) Served
Low-income people, Working poor, Terminally ill people
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Total dollars distributed for utilities assistance
This metric is no longer tracked.Totals By Year
Population(s) Served
Terminally ill people, Low-income people, Working poor
Type of Metric
Input - describing resources we use
Direction of Success
Holding steady
Number of low-income households who have received utilities assistance
This metric is no longer tracked.Totals By Year
Population(s) Served
Terminally ill people, Low-income people, Working poor
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Number of low-income households who have received utilities assistance to keep the lights, heat and/or water on in their homes
This metric is no longer tracked.Totals By Year
Population(s) Served
Low-income people, Working poor, Terminally ill people
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Average number of service recipients per month
This metric is no longer tracked.Totals By Year
Population(s) Served
Terminally ill people, Low-income people, Working poor
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
The Outer Banks Relief Foundation aims to refer clients to all available services and to pay for basic household expenses for each eligible family while they battle an illness or weather other tragedies.
What are the organization's key strategies for making this happen?
We educate our community about the need for relief funding in our community. Then we raise funds through our events and through philanthropic gifts to fund our mission.
What are the organization's capabilities for doing this?
We receive requests from about 100 local families each year. The more money we raise, the more relief funding we can give to each family. One-half of our funding is from personal and corporate giving. The other half comes from our signature fundraising event (Couture By The Shore), rental income and endowment fund disbursements.
What have they accomplished so far and what's next?
As of Dec 2021, we have assisted 1123 Outer Banks families with $2.25 million of relief funding; that's an average of $2,000 per family. We currently assist about 100 families each year. In 2021 14 families received relief funding at the $3,000 level.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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Who are the people you serve with your mission?
People who live or work in our community who are in financial distress due to illness or personal tragedy.
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How is your organization collecting feedback from the people you serve?
Electronic surveys (by email, tablet, etc.), Case management notes,
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To strengthen relationships with the people we serve,
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What significant change resulted from feedback?
We are developing an online application that is mobile phone-friendly.
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With whom is the organization sharing feedback?
The people we serve, Our staff, Our board, Our funders, Our community partners,
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually,
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback,
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Outer Banks Relief Foundation Inc
Board of directorsas of 11/29/2021
Ms. Amy Montgomery
Scott Brown
Edward Jones
Tess Judge
Days Inn Mariner Hotel
Susan Clissold
Southern Bank
Laura Fitzpatrick
Marc Hellman
Teresa Osborne
Dowdy & Osborne
Jeff Schwartzenberg
OBX Frozen Yogurt
Kathy Seawell
Monica Thibodeau
Carolina Designs
Jane Webster
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? No -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? No
Organizational demographics
Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
Disability
We do not display disability information for organizations with fewer than 15 staff.