Willing Helpers Medical Inc

Newton County's only charitable medical clinic

aka Willing Helpers Free Clinic   |   Covington, GA   |  http://www.willinghelpersclinic.com

Mission

To address healthcare disparities in our community by providing quality, accessible medical care for uninsured, low-income adult residents of Newton County with chronic medical conditions.

Ruling year info

2007

Executive Director

Jennifer Phillips MSW

Main address

4186 Mill Street NE

Covington, GA 30014 USA

Show more contact info

EIN

56-2602392

NTEE code info

Ambulatory Health Center, Community Clinic (E32)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Almost 1.4 million Georgians do not have health insurance, and Georgia’s uninsured rate of 13.7 percent is the third highest in the country (US Census). Newton County's uninsured rate is currently even higher than the state average. Over 16,000 residents of our small county do not have health insurance of any kind (US Census). People with lower incomes and people of color (specifically Black, Latino, and Indigenous peoples) experience disproportionately high uninsured rates. Uninsured people "have less access to recommended care, receive poorer quality of care, and experience worse health outcomes than insured adults do" (Millbank, 2009).

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Free Medical Clinic

Willing Helpers Clinic is the first and only source of free medical care for the uninsured in Newton County, Georgia.

The clinic was created to address healthcare disparities in our community by providing quality, accessible medical care to people with low-income who would otherwise go without treatment.

In addition to primary care visits, the clinic also provides on-site prescription medication assistance, medical equipment, social work case management services, nurse case management, diabetic and nutrition classes and community health screenings and educational events.

In 2021, Willing Helpers launched our monthly foot care clinic to serve people with diabetes or impaired circulation and those that are unhoused and therefore more susceptible to foot problems.

We currently have approximately 1,000 active patients and have served almost 6,000 people since 2007.

Population(s) Served
People with diseases and illnesses
Adults
Economically disadvantaged people

Where we work

Affiliations & memberships

Member National Association of Free & Charitable Clinics 2022

Member Georgia Charitable Care Network 2022

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of adults with a source of ongoing care

This metric is no longer tracked.
Totals By Year
Population(s) Served

People with diseases and illnesses, Economically disadvantaged people, Adults

Related Program

Free Medical Clinic

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Access to health care through the free clinic model leads to better health outcomes, more financial stability through the ability to remain in the workforce, and savings to local healthcare systems and taxpayers.

-Increase access to health screenings, preventative medical care and chronic disease management through recruitment of volunteer physicians and mid-level providers for provision of free services as well as screening and application assistance for employer-sponsored and Affordable Care Act health insurance coverage
-Increase access to prescription medication through on-site dispensing and partnership with manufacturers and relief agencies
-Increase access to nutritious food through on-site distribution of food, assistance with applications for food stamps/Supplemental Nutrition Assistance Program, referrals to local food pantries, education from nutritionist for maximizing above resources
-Reduce economic disparities through routine screening for Social Determinants of Health, social work case management, and referrals to partner agencies
-Create and maintain effective community partnerships with other public and private agencies through our Newton Community Action Network initiative (NewtonCAN.org)

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys, Case management notes,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • With whom is the organization sharing feedback?

    Our staff, Our board, Our funders, Our community partners,

  • Which of the following feedback practices does your organization routinely carry out?

    We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We act on the feedback we receive,

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback,

Financials

Willing Helpers Medical Inc
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Willing Helpers Medical Inc

Board of directors
as of 03/23/2022
SOURCE: Self-reported by organization
Board chair

Mike Franklin

George Park

Physician/Clinic Medical Director

Larry Cheek

Associational Missionary/Stone Mountain Baptist Association

Melanie Bell

Lawyer/Board Secretary

Carol Ledford

Finance/Board Treasurer

William Little

Physician/ Board Vice President

Josh Franklin

Pastor Solid Rock Baptist Church/ Board Member

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? No
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 10/20/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 08/28/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.