Mental Health, Crisis Intervention

MENTAL HEALTH ASSOCIATION IN GREENSBORO INC

Advancing Mental Wellness

Greensboro, NC

Mission

The Mental Health Association in Greensboro envisions a just, humane, and healthy society in which all people are accorded respect, dignity, and the opportunity to achieve their full potential free from stigma and prejudice.
The Mental Health Association in Greensboro provides leadership in identifying and addressing mental health needs and serves as an advocate for those dealing with mental health challenges by promoting hope and recovery.

Notes from the Nonprofit

Mental illness and the associated stigma impacts employment, access to appropriate care, and community tolerance. By engaging with the community on multiple fronts, MHAG strives to eliminate discrimination against the mentally ill in employment, housing and health care. MHAG is Greensboro’s only dedicated peer support recovery organization. MHAG provides all peer support services and most mental health education activities at no charge to the community, except for special classes outside our normal curriculum or business hours. Our programs are predominately grant and donor funded. For many of our clients, MHAG is the only resource available to them for managing their mental illness or learning how to help their loved ones with mental illness or addiction. Of those peers for whom we have income data, 42% are very low income ($50,000 annually).

Ruling Year

2011

Executive Director

Donna Shelton

Main Address

700 Walter Reed Dr.

Greensboro, NC 27403 USA

Keywords

recovery, recovery support, peer support, mental health education, support group

EIN

56-6076634

 Number

8521682336

Cause Area (NTEE Code)

Community Mental Health Center (F32)

IRS Filing Requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Social Media

Blog

Programs + Results

What we aim to solve New!

Mental illness and the associated stigma impacts employment, access to appropriate care, and community tolerance. People with mental illness often face job loss and housing instability due to their illness. This has profound impact on ability to access care and medications and exacerbates symptoms. Fear of job loss and other discrimination may result in unwillingness to seek care. Many mental health diagnoses make it difficult for a person to have self-belief and focus on following through with plans. Patients and their families frequently need help understanding diagnoses and treatment options. There is a need for recovery oriented mental health services provided in a safe, non-judgmental setting that provide information, education, coaching and opportunities for goal-setting and community-building. Community education is needed to break down barriers based on ignorance and fight persistent negative attitudes towards working, living and socializing with people with mental illness.

Our programs

What are the organization's current programs, how do they measure success, and who do the programs serve?

SOURCE: Self-reported by organization

Mental Health Peer Supportive Services

Public Mental Health Education

Peer Support Specialist Education

Where we workNew!

Our Results

How does this organization measure their results? It's a hard question but an important one. These quantitative program results are self-reported by the organization, illustrating their committment to transparency, learning, and interest in helping the whole sector learn and grow.

SOURCE: Self-reported by organization

Number of clients reporting increased knowledge after educational programs

TOTALS BY YEAR
Population(s) served

General/Unspecified

Related program

Public Mental Health Education

Context notes

This metric includes participants in Provider Academy, Mental Health First Aid, QPR Suicide Prevention and the Apprenticeship. The goal is to achieve 90% or higher ratings. In the most recent survey,

Number of clients who self-report increased skills/knowledge after educational program/intervention

TOTALS BY YEAR
Population(s) served

General/Unspecified

Related program

Peer Support Specialist Education

Context notes

MHAG expects that 90% of peers will report receipt and utilization of tools valuable to their recovery; improved ability to manage symptoms; ability to develop and maintain healthy relationships; and

Number of participants reporting no relapse 12 months post-program

TOTALS BY YEAR
Population(s) served

General/Unspecified

Related program

Peer Support Specialist Education

Context notes

MHAG expects that 90% of peers will report decreased incidents of crisis/recidivism and hospitalization

Number of participants reporting no relapse 6 months post-program

TOTALS BY YEAR
Population(s) served

General/Unspecified

Related program

Mental Health Peer Supportive Services

Context notes

MHAG expects that 90% of peers will report decreased incidents of crisis/recidivism and hospitalization

Charting Impact

Five powerful questions that require reflection about what really matters - results.

SOURCE: Self-reported by organization

What is the organization aiming to accomplish?

What are the organization's key strategies for making this happen?

What are the organization's capabilities for doing this?

How will they know if they are making progress?

What have and haven't they accomplished so far?

MHAG improves the mental wellness of individuals, families and communities through education, services and collaboration. We assist individuals to manage their symptoms, stay in recovery, rebuild relationships, and pursue life goals such as higher education and employment opportunities. We are Greensboro’s only dedicated peer support recovery organization combining peer support specialist training, peer education, peer coaching, and support group facilitation. Our programs are based on the Recovery model of behavioral health treatment and use evidence based guidelines put forth by SAMHSA. Central to this model is the idea that in addition to clinical treatment, those recovering from mental illness or substance abuse benefit greatly from peer support, social inclusion, and community building, and that recovery is successful when individuals take an active role in learning about their diagnoses and strategies for managing their symptoms.

MHAG collaborates with community partners to satisfy unmet need, leverage limited resources and expand program reach. MHAG provides most peer support services and mental health education activities at no charge to the community. For many of our clients, MHAG is the only resource available for managing their mental illness or learning how to help their loved ones with mental illness or addiction. MHAG is diversifying our revenue base by growing contract revenue, grant sources, donor development and fund-raising activities. Partnerships with local schools will support expansion of services to teens, aimed at suicide prevention and building self-esteem. Partnership with local substance abuse services will support enhancement of peer support specialist training programs to improve peer support for addiction recovery. Collaboration with local behavioral health treatment programs have provided a bridge to peer support services. Focus on Board development has been crucial to our success.

MHAG has over 75 years of history in the community. We have a strong, enthusiastic Board with a range of relevant experience and skills and deep roots in the community. MHAG meets or exceeds IRS good governance practices for non-profits, and the Board annually reviews compliance. Annual financial audits assure compliance with generally accepted accounting practices. The Executive Director has 30+ years of experience in the independent sector, all of it in healthcare. Credentialed staff include the accounting manager (CPA with for profit and nonprofit experience), experienced North Carolina Certified Peer Support Specialists, and a Certified Public Health Education Specialist. Approximately 50 volunteers supplement staff with content expertise and other skills, allowing MHAG to offer an impressive array of programs with a very lean staff. MHAG is a United Way of Greater Greensboro Strategic Partner, and partners with multiple community nonprofits to provide services in the community.

MHAG measures program indicators against annual target outcomes. Metrics and targets vary by activity. End of course evaluations, monthly satisfaction surveys, and telephone surveys at 6 and 12 months track short and long term impact. In addition to volume targets, MHAG expects that: 90% of peers will report decreased incidents of crisis/recidivism and hospitalization; receipt and utilization of tools valuable to their recovery; improved symptom management; ability to develop and maintain healthy relationships; and feeling less isolated and more hopeful about their recovery; 95% of participants in Mental Health First Aid and Question, Persuade, Refer Suicide Prevention training will report increased knowledge and increased comfort with handling mental illness and suicidal ideation in others; 95% of participants in Provider Academy will indicate that the information received assisted them in caring for their clients; 50% of peers surveyed report a positive change in life circumstances.

MHAG began providing inpatient peer support in June, and anticipate providing peer support in the CBH outpatient facility by year-end. Our presence at CBH provides an important bridge from the treatment setting to community-based services, and we are already seeing an increase in the number of new clients seeking peer support services. This summer MHAG hosted the Student Service-Learning Leadership Camp to help design peer-to-peer youth services, which we expect to offer in collaboration with Guilford County Schools. Teens Gotta Talk is a school-based, student-lead program to aid students in dealing with stressors that can contribute to mental illness in teens. MHAG recently created an apprenticeship program to provide a mentored work environment and on-the-job training for newly certified peer support specialists. The first two apprentices were hired by MHAG to provide peer support coverage to CBH. We expect to expand the apprenticeship and add training specific to addiction recovery

External Reviews

Affiliations & Memberships

NC Center for Nonprofits

Financials

MENTAL HEALTH ASSOCIATION IN GREENSBORO INC

Fiscal year: Jul 01 - Jun 30

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  • Address, phone, website and contact information
  • Forms 990 for 2017, 2016 and 2016
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Operations

The people, governance practices, and partners that make the organization tick.

Need more info?

FREE: Gain immediate access to the following:

  • Address, phone, website and contact information
  • Forms 990 for 2017, 2016 and 2016
A Pro report is also available for this organization for $125.
Click here to see what's included.

Board Leadership Practices

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section, which enables organizations and donors to transparently share information about essential board leadership practices.

SOURCE: Self-reported by organization

BOARD ORIENTATION & EDUCATION

Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations?

Yes

CEO OVERSIGHT

Has the board conducted a formal, written assessment of the chief executive within the past year?

Yes

ETHICS & TRANSPARENCY

Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year?

Yes

BOARD COMPOSITION

Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership?

Yes

BOARD PERFORMANCE

Has the board conducted a formal, written self-assessment of its performance within the past three years?

Yes

Organizational Demographics

In order to support nonprofits and gain valuable insight for the sector, GuideStar worked with D5—a five-year initiative to advance diversity, equity, and inclusion in philanthropy—in creating a questionnaire. This section is a voluntary questionnaire that empowers organizations to share information on the demographics of who works in and leads organizations. To protect the identity of individuals, we do not display sexual orientation or disability information for organizations with fewer than 15 staff. Any values displayed in this section are percentages of the total number of individuals in each category (e.g. 20% of all Board members for X organization are female).

SOURCE: Self-reported by organization

Gender

Race & Ethnicity

Sexual Orientation

We do not display sexual orientation information for organizations with fewer than 15 staff.

Disability

We do not display disability information for organizations with fewer than 15 staff.

Diversity Strategies

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We track retention of staff, board, and volunteers across demographic categories
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We track income levels of staff, senior staff, and board across demographic categories
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We track the age of staff, senior staff, and board
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We track the diversity of vendors (e.g., consultants, professional service firms)
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We have a diversity committee in place
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We have a diversity manager in place
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We have a diversity plan
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We use other methods to support diversity