FLORENCE CRITTENTON PROGRAMS OF SOUTH CAROLINA

Hope, Safety & Opportunity for Young Women

aka Florence Crittenton Programs of SC   |   Charleston, SC   |  https://www.florencecrittentonsc.org

Mission

Our mission is to provide hope, safety, and opportunity to young women in order to instill self-worth and self-sufficiency. We value the right of every pregnant young woman to obtain the education, skills, and support needed to have a healthy start in life – for both today and tomorrow. Located in downtown Charleston, Florence Crittenton Programs of South Carolina has been serving the entire state of South Carolina since 1897.

Ruling year info

1945

Executive Director

Cheryl O'Donnell

Main address

19 Saint Margaret St

Charleston, SC 29403 USA

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Formerly known as

Florence Crittenton Programs of South Carolina, Inc

EIN

57-0342030

NTEE code info

Family Services (Adolescent Parents) (P45)

Other Mental Health, Crisis Intervention N.E.C. (F99)

Youth Development Programs (O50)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Our Residential Program offers comprehensive help for pregnant teens and young women, ages 10 to 21, from the entire state of South Carolina. Services include residential care, academic education, group and individual counseling, pre-natal care and life skills instruction. Our overriding goal is to help each young mother take ownership of her pregnancy and her life, so that she will make informed, beneficial choices for herself, her baby, and the community as a whole. With our help, these girls and young women deliver healthy babies, complete their education, and heal through counseling. They also acquire a sense of autonomy and accomplishment, so that they may become self-sufficient, successful adults. Newly Expanded Program: We are now offering a Postpartum Mother & Baby Program for extended care & support for up to six months after delivery for clients who successfully complete our Residential Program during their pregnancy.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Independent Living Program

For more than 120 years, Florence Crittenton Programs of South Carolina has provided a safe haven and comprehensive services to pregnant and parenting teens, and girls in foster care. We are the only maternity group home in the state offering services to unmarried pregnant and parenting youth ages 10-21, at no cost to the young mother.

Population(s) Served
Foster and adoptive children
Adolescent parents
Young women
Victims of crime and abuse

Our Family Support Services Program provides rental assistance and housing support to homeless families in the Tri-County area of Charleston, Berkeley and Dorchester. In addition to providing stable housing, we offer education support, parenting education, and referrals to other resources to help the family achieve self-sufficiency.

Population(s) Served
Young adults
Families
Economically disadvantaged people
Victims of crime and abuse
Single parents

Where we work

Accreditations

Council on Accreditation 2016

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    Young women in our congregate care facility: ages 14-20 who are pregnant, parenting, or in foster care. Unmarried mothers ages 18 - 34 who are experiencing homelessness or at risk of homelessness.

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys, Focus groups or interviews (by phone or in person), Case management notes, Suggestion box/email,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    As young mothers graduate from our residential program, they are offered the opportunity for housing assistance and on-going support services. Numerous young women declined the support stating that they did not want to enter support program because it meant they would not be able to live with their child's father. Based on the feedback, we have begun to look for more ways to include father's in our residential program services, such as offering co-parenting classes. We also changed the language we used for our housing assistance program. Instead of saying the program is for "single mothers," we now say the program is for "families".

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners,

  • How has asking for feedback from the people you serve changed your relationship?

    We have always conducted client satisfaction surveys, but we have found new ways to solicit feedback from clients in ways that shifts decision-making power. Previously, the weekly dining menu was created and prepared by the house manager without feedback from the clients in our residential program. Now the residents are given an opportunity to suggest and prepare meals for the menu. By allowing them choice over what they eat, they are now more engaged in learning to cook and preparing meals, and we've received far fewer complaints.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback,

  • What challenges does the organization face when collecting feedback?

    It is hard to come up with good questions to ask people, It is difficult to get honest feedback from the people we serve,

Financials

FLORENCE CRITTENTON PROGRAMS OF SOUTH CAROLINA
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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FLORENCE CRITTENTON PROGRAMS OF SOUTH CAROLINA

Board of directors
as of 3/10/2022
SOURCE: Self-reported by organization
Board co-chair

Jennifer Bjork

Greystar

Term: 2019 - 2022


Board co-chair

Robert Mason

Latosha Jenkins-Fludd

Program Alumna

Angela Wertz

Medical University of South Carolina

Olga Brawman-Mintzer

Roper Saint Francis/Medical University of South Carolina

Friend Gray

Holder Properties

Sheri Cooper

Palmetto Railways

Ellen Steinberg

Charleston County

Janie Jaberg

Aligned Providers

Tara Palmatier

Blackbaud

Fred Volkman

Community Volunteer

Ashley Redmond

Roper St. Francis Hospital Foundation

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 03/10/2022

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
Multi-Racial/Multi-Ethnic (2+ races/ethnicities)
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 03/10/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.