FLORENCE CRITTENTON PROGRAMS OF SOUTH CAROLINA
Hope, Safety & Opportunity for Young Women
Programs and results
What we aim to solve
Our Residential Program offers comprehensive help for pregnant teens and young women, ages 10 to 21, from the entire state of South Carolina. Services include residential care, academic education, group and individual counseling, pre-natal care and life skills instruction. Our overriding goal is to help each young mother take ownership of her pregnancy and her life, so that she will make informed, beneficial choices for herself, her baby, and the community as a whole. With our help, these girls and young women deliver healthy babies, complete their education, and heal through counseling. They also acquire a sense of autonomy and accomplishment, so that they may become self-sufficient, successful adults. Newly Expanded Program: We are now offering a Postpartum Mother & Baby Program for extended care & support for up to six months after delivery for clients who successfully complete our Residential Program during their pregnancy.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Independent Living Program
For more than 120 years, Florence Crittenton Programs of South Carolina has provided a safe haven and comprehensive services to pregnant and parenting teens, and girls in foster care. We are the only maternity group home in the state offering services to unmarried pregnant and parenting youth ages 10-21, at no cost to the young mother.
Family Support Services
Our Family Support Services Program provides rental assistance and housing support to homeless families in the Tri-County area of Charleston, Berkeley and Dorchester. In addition to providing stable housing, we offer education support, parenting education, and referrals to other resources to help the family achieve self-sufficiency.
Where we work
Accreditations
Council on Accreditation 2016
External reviews

How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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Who are the people you serve with your mission?
Young women in our congregate care facility: ages 14-20 who are pregnant, parenting, or in foster care. Unmarried mothers ages 18 - 34 who are experiencing homelessness or at risk of homelessness.
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How is your organization collecting feedback from the people you serve?
Electronic surveys (by email, tablet, etc.), Paper surveys, Focus groups or interviews (by phone or in person), Case management notes, Suggestion box/email,
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To understand people's needs and how we can help them achieve their goals,
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What significant change resulted from feedback?
As young mothers graduate from our residential program, they are offered the opportunity for housing assistance and on-going support services. Numerous young women declined the support stating that they did not want to enter support program because it meant they would not be able to live with their child's father. Based on the feedback, we have begun to look for more ways to include father's in our residential program services, such as offering co-parenting classes. We also changed the language we used for our housing assistance program. Instead of saying the program is for "single mothers," we now say the program is for "families".
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With whom is the organization sharing feedback?
The people we serve, Our staff, Our board, Our funders, Our community partners,
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How has asking for feedback from the people you serve changed your relationship?
We have always conducted client satisfaction surveys, but we have found new ways to solicit feedback from clients in ways that shifts decision-making power. Previously, the weekly dining menu was created and prepared by the house manager without feedback from the clients in our residential program. Now the residents are given an opportunity to suggest and prepare meals for the menu. By allowing them choice over what they eat, they are now more engaged in learning to cook and preparing meals, and we've received far fewer complaints.
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback,
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What challenges does the organization face when collecting feedback?
It is hard to come up with good questions to ask people, It is difficult to get honest feedback from the people we serve,
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
FLORENCE CRITTENTON PROGRAMS OF SOUTH CAROLINA
Board of directorsas of 3/10/2022
Jennifer Bjork
Greystar
Term: 2019 - 2022
Robert Mason
Latosha Jenkins-Fludd
Program Alumna
Angela Wertz
Medical University of South Carolina
Olga Brawman-Mintzer
Roper Saint Francis/Medical University of South Carolina
Friend Gray
Holder Properties
Sheri Cooper
Palmetto Railways
Ellen Steinberg
Charleston County
Janie Jaberg
Aligned Providers
Tara Palmatier
Blackbaud
Fred Volkman
Community Volunteer
Ashley Redmond
Roper St. Francis Hospital Foundation
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? No
Organizational demographics
Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 03/10/2022GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.