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Greer Relief & Resources Agency

Every Neighbor Matters

aka Greer Relief   |   Greer, SC   |  www.greerrelief.org

Mission

Greer Relief and Resources Agency exists to transform neighbors in need to neighbors who thrive, by providing services to eliminate poverty and help neighbors overcome barriers for success.

Ruling year info

1963

Executive Director

Mrs. Caroline T. Robertson

Main address

PO Box 1303

Greer, SC 29652 USA

Show more contact info

EIN

57-0370331

NTEE code info

Human Service Organizations (P20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Greer Relief is a nonprofit human service organization where every neighbor matters. We are dedicated to providing stability & empowerment to our neighbors. Greer Relief has been serving the community over 80 years by keeping food on the table and families in their homes. Neighbors in need have difficulty getting or retaining a job, furthering their education, or nurturing their children. For years we have answered the crisis, but could not change the behaviors; then we expanded the mission to offer a next step, empowerment program. We seek to reflect the diversity of the community and are committed to partnerships that support healthy lifestyles and families. Our long term goal is to help our neighbors identify and treat/correct/improve barriers, not just the immediate need, leading to long-lasting success. Greer Relief is located in between Greenville & Spartanburg counties and predominately serves the populations of Greer, Taylors, Duncan, Lyman, Wellford, & Startex.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Greer Relief

Greer Relief is a nonprofit human service organization dedicated to providing Neighbor Stability & Neighborhood Empowerment programs. Greer Relief has been serving the community over 80 years with safety net programs focused on eliminating hunger and homelessness giving us a front row seat to the needs of families living in poverty. Their focus has been tunnel vision, not on living, but surviving. We continue to help with basic needs but focus on next steps, stabilizing and empowering. At the center of the Neighborhood Empowerment Program is RENEW, Reaching Every Neighbor Every Way. RENEW classes integrate education with life skills to improve the life, health, and wellness of our neighbors in need. We seek to reflect the diversity of the community and are committed to partnerships that support healthy lifestyles and families. The long term goal of Greer Relief is to help neighbors identify and treat/correct/improve their barriers, leading to long-lasting success.

Population(s) Served
Adults
Unemployed people
Economically disadvantaged people

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Total dollars distributed for utilities assistance

This metric is no longer tracked.
Totals By Year
Population(s) Served

Social and economic status

Related Program

Greer Relief

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Decreasing

Number of low-income households who have received utilities assistance to keep the lights, heat and/or water on in their homes

This metric is no longer tracked.
Totals By Year
Population(s) Served

Social and economic status

Related Program

Greer Relief

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Decreasing

Number of families assisted with rent or mortgage to avoid eviction

This metric is no longer tracked.
Totals By Year
Population(s) Served

Social and economic status

Related Program

Greer Relief

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Decreasing

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Since 1936, Greer Relief has provided resources to an under-served population challenged by generational poverty, lack of transportation, poor / limited healthcare, high unemployment, teen pregnancy and low graduation rates. Funding will be used to move those living in poverty throughout Greenville and Spartanburg counties from crisis to self-sufficiency. This occurs by first answering their crisis, be that a need for food, utility assistance, case management, etc. Once the immediate need is met, neighbors in need are recruited to the more empowering RENEW (Reaching Every Neighbor Every Way) program which focuses on job services, financial wellness, and healthy living classes to help neighbors in need become neighbors who thrive.

Our programs are a hand up rather than a hand out. Our goal is to help identify the core problems our neighbors face, address the issues together, and ultimately break the cycle.

Stability
-Providing access to resources helps neighbors eliminate roadblocks.
In-Kind food, personal, and household assistance
Rapid assistance for small financial emergency assistance requests
Case management removes the initial roadblock by providing financial assistance to shift from crisis to stability.
Thrive Hub is a centralized process to apply for programs SNAP, Medicaid, disability, and more.
The J. Verne Smith Center is a one-stop service hub for the Dept. of Health Environmental Control: Women Infants & Children program, Dept. of Social Services: Supplemental Nutrition Assistance Program, FoodShare, Greer Free Medical Clinic, Greer Relief, & SC Works.

Empowerment
-An empowered neighbor is able to thrive and experience life in an intentional and purposeful way.
To help neighbor's thrive, purposeful goal centered plans are created together in case management.
RENEW: Reaching Every Neighbor Every Way is an education, enrichment, and life skills program open to anyone. RENEW is designed to help neighbors improve our community, through meaningful participation and sustainable living. ~Financial Wellness ~ Job Services ~ Healthy Living ~ Check the website for classes:  www.greerrelief.org/calendar
VITA: Volunteer Income Tax Assistance operates February - April offering free tax preparation to the community.

Greer Relief offers services, MON-FRI through intake, case management, and assistance.
*Hunger Prevention: Offering perishable and non-perishable food to prevent hunger. No request for food is denied.
*Homelessness Prevention: Providing financial assistance to prevent homelessness. Along with financial assistance comes the responsibility to change from dependence to independence, and follow through with an agreed upon plan through action items.
*Case Management: Interviewing and assessing for financial assistance and frequency of need. Case management focuses on short and long-term needs, identifying resources, and following up to ensure that the individual's needs have been met.
*Benefit Bank: Providing assessment and online applications for government programs such as food assistance, health care, home energy assistance, plus more.
*J. Verne Smith Center: Offering a one-stop service hub for DHEC: WIC, DSS: SNAP, Greer Free Medical Clinic, Greer Relief, SC Works, & Staffworks Group.
*RENEW: An enrichment program Reaching Every Neighbor Every Way. RENEW classes teach job skills, finance, and health/wellness through meaningful participation.
*Resource Referral: Matching neighbors, with additional resources.
*VITA: Volunteer Income Tax Assistance: Offering free tax preparation FEB - APR.

2020 Impact Stats
5748 neighbors in need received assistance
70% of our neighbors were new to need,
4631 neighbors received 10+ days of food,
5 COVID mobile food pantries distributed 466 food orders to 932 people
$527,707 prevented homelessness by paying 564 rent/mortgage or utilities bills for 1,471 neighbors
$584,879 tax refunds to 306 homes were prepared for FREE,
1,617 RENEW Rewards earned,
350 little smiles from our Christmas Morning Shoppe,
8,596 volunteer hours donated,
678+ donors and 219 volunteers are a #AHandInChange because #EveryNeighborMatters!

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    They are our neighbors from near-by communities who are economically-disadvantaged, either by means of disability, unemployment, and low-paying jobs.

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, It is difficult to get honest feedback from the people we serve

Financials

Greer Relief & Resources Agency
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Greer Relief & Resources Agency

Board of directors
as of 02/25/2022
SOURCE: Self-reported by organization
Board chair

Mr. Scott Harke

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 2/1/2022

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

No data

Equity strategies

Last updated: 12/08/2020

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.