Programs and results
What we aim to solve
In simple terms, we deliver hot, nutritious meals and provide opportunities for socialization to elderly, ill, disabled, and homebound individuals residing in Bluffton, Hilton Head Island, and Sun City, SC. No one in need of a meal is turned away, including those struggling with covid-19 related shortcomings. To ensure that the organization can meet these expectations, the Board of Directors at Meals-on-Wheels, Bluffton-Hilton Head, are dedicated to managing an organization with the resources, talent, and strategic decision-making capacity to provide meals to the most vulnerable members of our community.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Delivery Of Meals To Needy Individuals
Meals-on-Wheels, Bluffton-Hilton Head is dedicated to addressing isolation and hunger for the ill, elderly, disabled, and homebound. The volunteers serve our organization and the community by delivering nutritious meals, friendly visits, and safety checks that enable our clients to live nourished lives with independence and dignity. The clients' families, neighbors, and friends know our organization as a reliable and daily provider of a hot, nutritious meal. No organization provides hot, nutritious meals daily to clients in Bluffton, Hilton Head Island, Sun City, South Carolina. Meals-on-Wheels, Bluffton-Hilton Head's main program is purchasing and delivering meals to qualified, needy individuals.
Where we work
External reviews

Photos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of meals delivered
This metric is no longer tracked.Totals By Year
Population(s) Served
Age groups, Social and economic status, Health
Related Program
Delivery Of Meals To Needy Individuals
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Our goal is to continue meal service to the greater Hilton Head Island and Bluffton areas without ever having to deny or put a potential client on a waiting list. We anticipate delivering six meals to the elderly, ill, disabled, and homebound individuals in Bluffton, Hilton Head Island, and Sun City on a temporary and long-term basis. We estimate delivering an average of 120 meals per day for six meal service days per week (33,000 meals for 2021). As part of the meal delivery process, we conduct a wellness check or provide clients with opportunities to reduce isolation. Lack of nutrition and isolation are two issues that directly impact a client's health.
What are the organization's key strategies for making this happen?
The organization's strategies and objections for 2021 are as follows:
Goals:
1. Deliver an average of 105 meals per day, for 6 meal service days per week (33,000 meals for the year).
Strategies:
1. Define local organizations (such as food banks, etc.) with which to form a cooperative relationship.
2. Focus resources and energy on developing our services to Bluffton, Hilton Head Island, and Sun City.
3. Improve our knowledge of our client base, our donor base, and our volunteer base.
The
Objectives:
1. In order to fund and achieve our above goals, we will need to increase foundation and fundraising income.
2. Implement upgrade to technology to improve client and volunteer recruitment, how meals are delivered, drive marketing and communication strategies, and donor and foundation support.
What are the organization's capabilities for doing this?
The meals on wheels team wealth of experience, knowledge, and willingness to engage in day-to-day operations helps build an effective and efficient organization. These individuals are dedicated to and passionate about serving community members who need reliable access to nutritious meals to sustain their health and independence.
What have they accomplished so far and what's next?
In 2019, 2020, and 2021 Meals-on-Wheels, Bluffton-Hilton Head delivered 18,464 meals to 185 clients, 27,389 meals to 249 clients, and 29,671 meals in 249 clients, respectively. In 2022, the organization anticipates providing 33,000 meals to 290 clients. The current need for access to nutritious meals has become increasingly evident in the communities. The organization serves our most vulnerable citizens, who struggle with day-to-day activities in the face of covid-19. Yet, the impact that Meals-on-Wheels, Bluffton-Hilton Head has on our clients stretches far beyond quantitative measures. Success is achieved every day as our volunteers provide immeasurable support and reliability in times of vulnerability and uncertainty. All this comes in the form of a meal delivered daily and with a bit of kindness.
The population we serve is vulnerable and struggling to address life's basic needs. In 2021, we delivered meals to 102 clients in Hilton Head Island, 78 clients in Bluffton, and 69 in Sun City.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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Who are the people you serve with your mission?
Elderly, ill, disabled, and homebound individuals in Bluffton, Hilton Head Island, and Sun City, South Carolina, on a temporary or long-term basis.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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What significant change resulted from feedback?
The organization expanded its five-day (weekday) meal program to a six-day (Saturday) program in response to our clients' meal insecurity. The organization transformed how meals were delivered to clients to offset any concerns about the food safety and delivery protocols in response to covid-19. All board members are required to deliver meals to clients at least once a month.
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive
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What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
MEALS ON WHEELS BLUFFTON HILTON HEAD INC
Board of directorsas of 03/02/2023
Mr. Joe Scalzo
Meals-on-Wheels, Bluffton-Hilton Head
Term: 2021 - 2023
Mr. Charles Riggs
Meals-on-Wheels, Bluffton-Hilton Head
Term: 2023 - 2023
Joe Scalzo
Retired
Narvel Weese
Retired
Charles Riggs
Retired
Anthea Disney
Retired
Holly Golden
Neal Fitzpatrick
Christopher Spires
Lola Campbell
James Daniel
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? No -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? No -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? No -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? No
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
The organization's co-leader identifies as:
Race & ethnicity
No data
Gender identity
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 03/13/2022GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.