Good Samaritan Clinic

Because everyone deserves healthcare

aka Good Samaritan Clinic   |   LEXINGTON, SC   |  http://goodsamaritansc.org

Mission

The mission of Good Samaritan Clinic is to provide quality, respectful and free health care to those lack the resources to obtain basic health care.

Notes from the nonprofit

Each week highly regarded nurses, doctors, and volunteers in the Chapin, Lexington, Edisto, and Columbia, South Carolina areas come together to provide free primary care healthcare services to uninsured and underinsured families. “We have amazingly talented physicians with a heart for underserved individuals, who volunteer their time with us,” says Shannon Madden, Executive Director, Good Samaritan Clinics (GSC). “Their expertise spans internal medicine, epidemiology, prenatal care, to primary care. You’re just as likely to see them offering COVID advice on the evening news as you are to see them in our clinics.”

Ruling year info

2006

Executive Director

Shannon Madden

Main address

PO BOX 158

LEXINGTON, SC 29071 USA

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EIN

57-1109766

NTEE code info

Community Health Systems (E21)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Basic Healthcare

Basic healthcare but focused on the preventative care of the chronic diseases of hypertension, diabetes and high cholesterol.

Population(s) Served
Economically disadvantaged people
Immigrants and migrants

Where we work

Accreditations

South Carolina Free Clinics Association Accreditation 2019

National Association Free Clinics 2021

Awards

Outstanding Community Partner 2018

University of South Carolina

Affiliations & memberships

National Assoc. of Free Clinics Standards Gold Rating 2021

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of physician visits that include nutrition and diet counseling

This metric is no longer tracked.
Totals By Year
Population(s) Served

Low-income people, People of Central American descent, People of South American descent

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of pregnant women receiving early and adequate prenatal care

This metric is no longer tracked.
Totals By Year
Population(s) Served

Low-income people, People of Central American descent, People of South American descent

Related Program

Basic Healthcare

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of clinic visits provided

This metric is no longer tracked.
Totals By Year
Population(s) Served

Low-income people, People of Central American descent, People of South American descent

Related Program

Basic Healthcare

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of people treated for diabetes

This metric is no longer tracked.
Totals By Year
Population(s) Served

Low-income people

Related Program

Basic Healthcare

Type of Metric

Output - describing our activities and reach

Direction of Success

Decreasing

Hours of no-cost treatment provided

This metric is no longer tracked.
Totals By Year
Population(s) Served

Low-income people, People of Central American descent, People of South American descent

Related Program

Basic Healthcare

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Goals & Strategy

SOURCE: Self-reported by organization

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    We serve those without any medical insurance and those below the 150% poverty level.

  • How is your organization collecting feedback from the people you serve?

    Paper surveys, Suggestion box/email,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To strengthen relationships with the people we serve,

  • What significant change resulted from feedback?

    Within the last 10 months we incorporated telehealth in our medical care. We determined how to best design our telehealth processes and protocols based on the information we received through surveying our current and recently past patients. They helped us to narrow down among the many ways to perform telehealth what would best serve their needs. Many of our patients do not have access to internet or smart phones in their homes. As a result, we have set up telehealth so that patients can choose to have their medical visit from their vehicles using the clinic's iPads. If their visit requires a face to face or labs they remain in their vehicle until they are called and then they have their telehealth visit within one of our open sided and heated tents.

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders,

  • How has asking for feedback from the people you serve changed your relationship?

    At the beginning of this critical COVID period of time, our patients were fearful and having difficulty receiving COVID information in their own language. We believe that by designing our telehealth processes/protocols with their needs being paramount, it increased their trust in us. When COVID first started our patient load went down drastically. After we were able to reach out to as many as possible with surveys and phone calls and then communicate back to them how our processes were being changed to keep them as safe as possible, our patients returned as well as new patients as word spread that we were a safe place for them to receive COVID information and to receive the medical care that they needed and deserved.

  • Which of the following feedback practices does your organization routinely carry out?

    We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We act on the feedback we receive,

  • What challenges does the organization face when collecting feedback?

    We don’t have the right technology to collect and aggregate feedback efficiently,

Financials

Good Samaritan Clinic
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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Good Samaritan Clinic

Board of directors
as of 11/15/2021
SOURCE: Self-reported by organization
Board co-chair

Mike Bragan

Providence Presbyterian Church

Term: 2021 - 2023


Board co-chair

Emily Suski

Univeristy of South Carolina

Term: 2020 - 2022

Mike Bragan

Providence Presbyterian Church

BJ Roof

South Carolina Nurses Association

Carolyn Hartley

Physicians EHR, Inc

Maria Patton

SC Department on Aging

Brittany Long

Eliiott Davis, CPA's

Marcia Lane

Retired

Emily Suski

University of SC

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 02/26/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

We do not display disability information for organizations with fewer than 15 staff.

Equity strategies

Last updated: 02/26/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We have community representation at the board level, either on the board itself or through a community advisory board.