Water Mission takes a comprehensive approach to combating the crisis. We don't simply place a water system in a community and leave. We design and customize sustainable safe water and sanitation solutions to meet the needs of individual communities. We also partner with the recipient community throughout the process of implementing a project. Following installation and implementation, our staff monitors and evaluates the project and follows up with the community to ensure the project's sustainability and success. Our efficient and effective solutions use best-in-class technology and focus heavily on community development. We know that safe water and sanitation projects are most successful when the community being served has buy-in. We partner with members of the community and local leaders to implement the solution, educate the community about hygiene, and help guide them on a path towards a future of permanent access to safe water. Water Mission is transforming communities and changing lives every day. Together, we're solving the global water crisis community by community.

Each country and each community we serve is different and requires a customized solution. Even within the same country, tribal and ethnic differences can create major differences from one community to the next. These various factors make project management a challenge and speaks to why we work so hard to create a comprehensive, customized solution for each community. Over the past two decades of our work, we have been able to work increasingly with people in-country who can implement the projects from beginning to end. By using in-country workers, we are assured that our projects are technologically appropriate and respectful of the culture. Both of these elements are critical for a successful, long-lasting solution. To give you a better idea of our comprehensive approach, we have laid out the basic steps in a project below: Step 1: People with a vision and passion – It begins with people who have a vision and a passion to serve others. You may be that person. Or perhaps you may be that church, civic organization or business. Step 2: People with a need – Sadly, with close to 2.1 billion people lacking access to safe water and another 4.4 billion lacking adequate sanitation, this is not difficult to find. Water Mission is constantly hearing from communities in need. Step 3: Community assessment – We start with the collection of very basic data through our Safe Water Project Request form. If the community qualifies for a safe water or sanitation project, Water Mission will assess the community's water sources and conditions, establish a working relationship with the leadership of the community and find a local ministry partner. Water Mission then provides a customized, long-lasting solution to address the specific needs of the community. Step 4: Equipment, transportation and implementation – Once the solution has been designed, the necessary equipment is shipped from our production facility or from inventory already in the country. As soon as the equipment is en route, site work for the customized solution begins. Step 5: Community development – After implementation, much work is required from the community to maintain the solution. Having a source of safe water is a tremendously positive change, but one that is not always understood. Our community development approach seeks to address this concern and others. The process involves: - Sustainability training (daily operation, long term maintenance, and micro-enterprise) - Health & Hygiene training - 12 months of monitoring and evaluation - Development and implementation of a ministry plan to present the "Living Water" message

Water Mission is a nonprofit Christian engineering organization with 400 staff members working around the world in permanent country programs located in Africa, Asia, North, South and Central America and the Caribbean. Water Mission designs, builds and implements safe water, sanitation and hygiene (WASH) solutions with a comprehensive community development model that meets the specific needs of individual communities. Engineering innovation, holistic community development and strong worldwide partnerships make up Water Mission's strongest capabilities. Water Mission has served more than 5 million people in 56 countries since 2001.

Water Mission has developed a framework for achieving and measuring success in all of its programs. The framework illustrates how the activities of Water Mission's country programs lead to the achievement of a desired set of outputs. These outputs, which are cumulatively referred to as “success standards", define what we believe is necessary in order for safe water solutions to be proven capable of functioning in a manner that provides all people within the defined service area with sustainable access to safe water services, which is the desired outcome of our work. The framework also shows that achievement of the success standards is expected to result in transformed lives of people within the individual service areas.
The three success standards are: the Accessibility Standard, the Safety Standard, and the Sustainability Standard.

Each standard is accompanied by a set of specific and measurable indicators. Baseline values for the indicators should be evaluated either during initial community assessment or at the time of commissioning. Target values are set and measured in a manner that is considerate of both community and Water Mission perspectives, and are specified in the project design documents. Action plans are developed and monitoring periods extended accordingly if target values are not achieved within the duration of the initially-defined time period. In this manner, the standards for accessibility, safety and sustainability will be considered as “met" only when the specified targets are achieved.

The Water Mission™ organization is a Christian engineering nonprofit that designs, builds, and implements safe Water, Sanitation, and Hygiene (WASH) solutions for people in developing countries and disaster areas. Since 2001, Water Mission has used innovative technology and engineering expertise to provide access to safe water for nearly four million people in 56 countries. Water Mission has 400 staff members working around the world in permanent country programs located in Africa, Asia, Latin America, and the Caribbean. To learn more, visit watermission.org. Safe water flowed for over 600,000 people in 150 communities for the first time in 2019. The majority of projects completed were in communities where we also provided hygiene training. Our disaster response efforts in 2019 primarily focused on the humanitarian crises in refugee camps, flooding in Malawi and Mozambique, as well as the devastating Hurricane Dorian in the Bahamas. We continue to support a large number of refugee settlements in Northern Uganda and Western Tanzania, serving 700,000 refugees on a daily basis. Water Mission is still working in Puerto Rico to support communities who lost safe water during Hurricane Maria in 2017. We have served more than 50 communities with solar-powered water systems, partnering with organizations like FEMA, EPA, FedEx, American Red Cross, and others. We have also assisted in Puerto Rico following earthquakes in early 2020.