SOCIETY FOR THE PREVENTION OF CRUELTY TO ANIMALS SOUTH CAROLINA

Love is a four legged word

aka Greenville Humane Society   |   Greenville, SC   |  www.greenvillehumane.com

Mission

To preserve the lives and enhance the well-being of animals.

Ruling year info

1949

Chief Executive Officer

Rachel Delport

Main address

305 Airport Rd. Greenville Humane Society

Greenville, SC 29607 USA

Show more contact info

EIN

57-6000563

NTEE code info

Animal Protection and Welfare (includes Humane Societies and SPCAs) (D20)

Animal Protection and Welfare (includes Humane Societies and SPCAs) (D20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Greenville Humane Society Services

The Greenville Humane Society operates a state of the art Adoption Center, a low cost Spay/Neuter Clinic and provides Humane Education services to the residents of Greenville County.

Population(s) Served
Adults

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of animal adoptions

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Greenville Humane Society Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

In 2018, we adopted 6,099 pets into forever homes which makes the Greenville Humane Society the largest no kill facility in the Southeast just behind Atlanta.

Number of partner organizations used to rescue adoptable animals

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Greenville Humane Society Services

Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Context Notes

The Greenville Humane Society partners with 38 organizations, many of them high kill shelters, in five states.

Number of volunteer hours donated to our ogranization

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Greenville Humane Society Services

Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Context Notes

Our popular Volunteer Program is open to dedicated and hard-working individuals who have a passion for animals and making a difference. They play an essential role in fulfilling our mission of creatin

Number of groups/individuals benefiting from tools/resources/education materials provided

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Greenville Humane Society Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of Spay and Neuter surgeries performed

This metric is no longer tracked.
Totals By Year
Related Program

Greenville Humane Society Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

As the oldest clinic in the community, having been in operation for over 30 years, we keep our cost to you as low as possible while providing excellent service and care for your pets.

Number of agencies that partner with our Humane Education and Community Outreach departments

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Greenville Humane Society Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of low cost animal vaccinations provided to the public

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Greenville Humane Society Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Our vaccine clinic is low-cost and open to the public. All the money we receive for our services goes directly back to care for the animals we serve.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Founded in 1930, the Greenville Humane Society is a premiere no-kill facility that is nationally recognized for transforming the relationship between animals and the community through adoption, clinic, and outreach. Our mission: “As a no-kill facility, we work in partnership with our community to create an environment where all animals are treated with compassion and respect." Since 2011, the Greenville Humane Society has made its home in a new, award-winning facility that is a haven for homeless animals and an uplifting destination for pet-lovers and their families.

The Greenville Humane Society encompasses multiple departments that work together towards our common goal of reducing the number of homeless animals in the Greenville community.

Our Admissions and Adoption departments enable us to take in unwanted animals and find new homes for over 6,100 animals every year. As a no-kill shelter, all animals stay at our facility until they find their forever home; we do not place a limit on the amount of time our animals need to find their forever homes. We partner with 35 shelters with high euthanasia rates across 5 states to pull in animals as well – so both internally and externally, our strategy is enacted.

Our Foster department assists both Adoptions and Admissions by ensuring all sick animals are properly treated and that all animals are healthy before adoption. Over 2,200 animals are treated for minor to serious illnesses by our Foster department every year.

The Spay/Neuter Clinic, one of the largest in South Carolina, performs surgery on both public and shelter animals to help reduce the number of unwanted pets in our community. These surgeries are offered at a low cost to assist pet owners with services they may otherwise be unable to afford. GHS provides additional services and products at a reduced cost, such as the low cost Vaccine services, and medical supplies such as heartworm and flea prevention.

Finally, our Humane Education and Community Outreach programs help engage and educate the community on- and off-site about our mission and the responsibilities of pet ownership. There are three volunteer programs available to the public ages thirteen and above: Puppy Patrol, and Dog Walking, More than 300 dedicated volunteers devote their time each month to helping the animals and our community. We touch the lives of nearly 50,000 children and adults every year through education, and outreach.

The Greenville Humane Society is one of the largest no-kill animal shelters in the Southeast, finding homes for over 6,100 animals every year. The Greenville Humane Society provides many other services in addition to adoptions: we offer low cost spay/neuter services, low cost vaccines and preventative medications, and even grooming. The Greenville Humane Society is home to one of the largest Spay/Neuter clinics in the state of South Carolina; the clinic performs over 14,300 surgeries every year. The low-cost Vaccine Clinic serves over 18,000 people and their pets annually. Our Foster program treats over 2,200 sick and injured shelter animals every year. We foster ongoing relationships with almost 120 partner agencies through community outreach programs, which reach a total of over 50,000 people every year.

The Greenville Humane Society is successful in continuing to achieve our mission and provide quality, affordable services to the Greenville Community thanks to the hard work of just under 50 staff members, over 300 volunteers, and a hands-on, dedicated Board of Directors, consisting of 21 active members who serve 3-year terms.

There is a continuing and growing demand from the Greenville community for the services offered by the Greenville Humane Society. In order to increase and enhance all aspects of our services, we set goals in our Strategic Plan to be accomplished by the year 2021:

1. Build and optimize our physical and internal infrastructures to grow customer and donor relationships

2. Develop and implement a public relations and marketing strategy that creates and enhances a positive perception of the Greenville Humane Society brand

3. Evaluate and enhance the overall experience of the people and animals that we serve

4. Proactively create a network of partnerships that results in increased individual and corporate involvement

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    The Greenville Humane Society seeks to serve all pets and their owners for all of their lives.

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Suggestion box/email,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve,

  • What significant change resulted from feedback?

    The Greenville Humane Society has recently made changes to our adoption appointment process based on customer feedback. Our new process has been streamlined to cut down on wait time and make each experience more personalized for the customer.

  • With whom is the organization sharing feedback?

    Our staff, Our board,

  • How has asking for feedback from the people you serve changed your relationship?

    One of our focuses for 2021 is making sure that our services and programs are clearly described and accessible to all of our community's current and future pet owners. This includes asking for feedback in a more frequent and interactive way.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded,

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback,

Financials

SOCIETY FOR THE PREVENTION OF CRUELTY TO ANIMALS SOUTH CAROLINA
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

SOCIETY FOR THE PREVENTION OF CRUELTY TO ANIMALS SOUTH CAROLINA

Board of directors
as of 8/27/2021
SOURCE: Self-reported by organization
Board co-chair

Cindy Crick


Board co-chair

Bank Hipp

Paul Chambers

Tami Corbin

Debbie Dailey

Jeff Herman

Kathy McKinney

Tim McKinney

Frances Patterson

Scott Pietras

Bill Fuller

Bank Hipp

Shannon Bernardez

Cindy Crick

Russ Miller

Marie Monroe

Henry Pellerin

Karen Schwartz

Thomas Self

Laura Turner

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Not applicable

Organizational demographics

SOURCE: Self-reported; last updated 1/28/2021,

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

No data

Race & ethnicity

No data

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 01/28/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.