HILLSIDE INC

Providing Healing and Hope to Children and Families

Atlanta, GA   |  www.hside.org

Mission

Hillside helps children and families thrive by providing outstanding residential and community mental health services.

Ruling year info

1940

President and CEO

Mrs. Emily Acker

Main address

690 Courtenay Dr NE

Atlanta, GA 30306 USA

Show more contact info

EIN

58-0603148

NTEE code info

Psychiatric, Mental Health Hospital (F31)

Foster Care (P32)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Hillside’s 14 acre campus is tucked in the Morningside neighborhood and serves over 700 children and their families across GA each year. Hillside specializes in using Dialectical Behavioral Therapy to treat clients who struggle with anxiety and mood disorders. Our continuum of programs includes therapeutic foster care, in-home services, residential treatment and day programming.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Residential Treatment

Youth and adolescents with mental health and behavioral challenges.

Population(s) Served
Children and youth
Families

Youth and adolescents with mental health and behavioral challenges.

Population(s) Served
Children and youth

Youth and adolescents with mental health and behavioral challenges.

Population(s) Served
Children and youth

Youth and adolescents with mental health and behavioral challenges.

Population(s) Served
Children and youth

Youth and adolescents with mental health and behavioral challenges.

Population(s) Served
Children and youth

Where we work

Accreditations

Southern Association of Colleges and Schools 2017

Joint Commission 2019

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of clients who self-report increased skills/knowledge after educational program/intervention

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

2021 was 2020 was 96% 2019 was 95% 2018 was 94% 2017 was not collected

Number of customers reporting satisfaction with program

This metric is no longer tracked.
Totals By Year
Population(s) Served

Parents

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

In 2021 94% of parents said they would recommend Hillside to other parents seeking treatment for their child.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Strategic Priorities
1.Cultivate a purpose driven culture that actualizes development and passion for Hillside’s Mission and Vision.
2. Evolve and strengthen clinical programs to stay at the forefront of mental and behavioral health best practices.
3. Leverage our experience and expertise as a leader in shaping mental and behavioral healthcare for children and families.
4. Engage others in our mission, educate on adolescent behavioral and mental health, and inspire giving for a brighter future.

Cultivate a purpose driven culture that actualizes development and passion for Hillside’s Mission and Vision.
Develop an effective mental and behavioral healthcare workforce
Engage in strategic partnerships to attract top talent 
Nurture and sustain a dynamic culture of collaboration, safety and care
Optimize processes for cost efficient service delivery

Evolve and strengthen clinical programs to stay at the forefront of mental and behavioral health best practices.
Evaluate current programs to ensure relevance and scalability
Deepen expertise in selected evidence-based models
Expand treatment beyond the child to the family system
Enhance access to a continuum of services to positively impact outcomes
Innovate through research and outcomes measurement
Explore Precision Psychiatry to maximize benefits of treatment

Leverage our experience and expertise as a leader in shaping mental and behavioral healthcare for children and families.
Advocate to expand access to healthcare
Build capability and competency in the workforce
Collaborate with key decision makers to improve outcomes
Payors – Insurance and Medicaid
Federal and State Legislators
State Department Leaders
Networks and Advocates
Technology Industry
Child and Adolescent Healthcare Providers

Engage others in our mission, educate on adolescent behavioral and mental health, and inspire giving for a brighter future.
Grow our community of support
Publish ongoing outcomes and research information
Strengthen the Hillside brand


Since 1888, Hillside has cared for children in need. Those needs and the challenges of meeting them have continually evolved, but for more than 130 years Hillside has adapted to help each child succeed.

That’s why, today, Hillside is recognized as one of the nation’s top behavioral treatment centers for children and adolescents. It’s why Hillside became the first Linehan-certified center for providing dialectical behavior therapy (DBT) to children. It’s why pediatric medical and psychiatric fellows from elite institutions like Morehouse College and Emory University seek out opportunities to learn at Hillside. And it’s why innovative institutions such as Emory’s Center for Contemplative Science and Compassion-Based Ethics collaborate with Hillside.

So that Hillside remains at the forefront of child and adolescent behavioral health care. So that communities can break the cycle of inadequate treatment. So that families can be strong and whole again. And so that every Hillside child receives the help they need to heal and succeed.

In an ever evolving mental health provider world, Hillside is changing how it delivers treatment to meet the needs of today's youth and adolescents.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    Children and families struggling with mental health issues

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Case management notes,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    Family feedback highlighted the difference our staff made in the turn around of their child. We used this to strengthen our employees resolve and commitment to their work and show that can affect change.

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners,

  • How has asking for feedback from the people you serve changed your relationship?

    Made the relationships stronger

  • Which of the following feedback practices does your organization routinely carry out?

    We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We act on the feedback we receive,

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, It is difficult to get honest feedback from the people we serve,

Financials

HILLSIDE INC
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

HILLSIDE INC

Board of directors
as of 01/20/2022
SOURCE: Self-reported by organization
Board chair

Ms. Katie Downs

4C Consulting, LLC

Term: 2020 - 2022

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 1/20/2022

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability