HAND UP INC
The Heart of a Caring Community
Mission
Serving as the heart of service in Gordon County, we strive to provide volunteer opportunities that provide a wide variety of emergency resources and assistance to our neighbors in need.
Ruling year
1974
Executive Director
Mrs. Miranda Bentley
Main address
PO BOX 631
Calhoun, GA 30703 USA
EIN
58-1128001
NTEE code
Food Service, Free Food Distribution Programs (K30)
Temporary Shelter For the Homeless (L41)
Thrift Shops (P29)
IRS filing requirement
This organization is required to file an IRS Form 990 or 990-EZ.
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Communication
Programs and results
What we aim to solve
The Voluntary Action Center primarily strives to provide prevention of hunger and homelessness. Hunger Prevention is addressed through our Food Pantry which provides grocery items once every 30 days and our Community Kitchen which serves hot meals each weekday. Homeless Prevention is addressed through our rent/mortgage financial assistance program which pays past due rent to prevent eviction. Our utilities financial assistance program pays past due utilities to prevent disconnection which violates lease terms and can result in eviction. Our Bridge homeless program provides emergency shelter to families who have a child in the home. We also provide additional programs for low-income individuals and families.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Emergency Financial Aid
Rent/Mortgage and Utility assistance is available for individuals and families who are at risk of eviction or interruption of services. This program can provide a one-time emergency assistance for the most recent 30 days of billing. The program must provide a guaranteed additional 30 days of service and is not designed to help establish new services. To qualify clients must be residents of Gordon County, have the bill/rent in their name, be within income guidelines, and have proof of income for the past 30 days or future 30 days. This progam also provides emergency hotel vouchers for individuals who have recently been evicted.
HUNGER Prevention
The VAC offers two programs to help combat hunger and assist with nutritional needs. Clients can utilize the food pantry once every 30 days which provides non-perishable food stocks. Clients can also visit the Community Kitchen which provides hot nutritional meals each Monday-Friday from 11AM-12:30PM and Monday-Thursday from 5PM-6PM. Clients must be residents of Gordon County to utilize the food pantry services but anyone is eligible to eat in the Community Kitchen.
Budget Coaching and Self-Sufficiency Support
In an effort to provide knowledge and support to help families become self-sufficient the VAC offers Free budget coaching. Individuals who struggle to manage household income are encouraged to sit down with a case manager for one on one coaching. Individuals without employment are also encouraged to apply for one of many available jobs locally.
Operation Happy Christmas
Through the collaboration of Gordon EMS and local churches and civic groups the VAC provides toys and meal boxes to children and meal boxes to seniors. This program is income based for both children and seniors and requires an application process.
Laundry and Shower
This program provides an opportunity for homeless individuals to obtain a shower and have clean laundry at no cost. This is the first step to becoming employed which begins the journey out of homelessness.
Where we work
Awards
Sterling Achievement Award for Homeless Out 2016
Council of State Community Development Agencies
Photos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of people within the organization's service area accessing food aid
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Economically disadvantaged people, Children and youth
Related Program
HUNGER Prevention
Type of Metric
Output - describing our activities and reach
Direction of Success
Decreasing
Context Notes
This metric reports to total number of individuals who received food from our food pantry annually. There has been an increase due to high inflation since 2020.
Number of meals served or provided
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Economically disadvantaged people, Children and youth
Related Program
HUNGER Prevention
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
This metric reports the total number of hot meals in our Community Kitchen each year. These are the total number of hot meals served.
Number of clients served
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Economically disadvantaged people, Children and youth
Related Program
Emergency Financial Aid
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
This is the total number of individuals who received emergency financial assistance. These numbers have changed due to high inflation since 2021
Number of homeless participants engaged in housing services
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth, Families, Homeless people
Type of Metric
Output - describing our activities and reach
Direction of Success
Decreasing
Context Notes
These numbers represent the total individuals (adults and children) who are sheltered in our homeless program. These individuals are identified as homeless.
Number of people trained
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults
Related Program
Budget Coaching and Self-Sufficiency Support
Type of Metric
Output - describing our activities and reach
Direction of Success
Decreasing
Context Notes
Individuals who received budget, money management, job skills, or other training at no cost.
Number of Children who recevied Toys and Clothing at Christmas
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth
Related Program
Operation Happy Christmas
Type of Metric
Output - describing our activities and reach
Direction of Success
Decreasing
Context Notes
This metric reports the total number of children who received toys and clothing through our annual Christmas Program.
Total number of volunteer hours contributed to the organization
This metric is no longer tracked.Totals By Year
Type of Metric
Input - describing resources we use
Direction of Success
Decreasing
Context Notes
Volunteer hours reported are hours contributed to all of our programs annually.
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Our organization strives to provide emergency services to individuals and families from low income families. In addition to providing emergency financial assistance we also seek to provide free training and education to help families overcome financial hardships. We strive to provide a hand-up instead of a hand out.
What are the organization's key strategies for making this happen?
We work to identify the needs in the household to provide the best assistance for the situation. We also work to add goals for our clients to ensure they are moving to self-sufficiency. We work to provide these services through the help over volunteers which helps raise awareness to the needs in our community.
What are the organization's capabilities for doing this?
We are able to provide food pantry assistance, hot meals through our Community Kitchen, rent/mortgage and utility assistance, Homeless Outreach, toiletries, clothing and household items assistance, medical equipment, and other emergency services. We also provide free training for budgeting, money management, and other classes through local partnerships. We have just recently been able to add laundry and shower services for our homeless individuals.
What have they accomplished so far and what's next?
Our organization has been operating since 1971 to provide emergency services. In the last four years we have been able to identity more areas of needs and have implemented a Community Kitchen which serves hot meals Monday-Friday. We have also added laundry and shower services to help homeless become employment ready.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To make fundamental changes to our programs and/or operations
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to ensure people feel comfortable being honest with us
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What challenges does the organization face when collecting feedback?
We don’t have the right technology to collect and aggregate feedback efficiently, It is hard to come up with good questions to ask people, It is difficult to get honest feedback from the people we serve, It is difficult to identify actionable feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
HAND UP INC
Board of directorsas of 01/29/2024
Mr. Adrian Lyles
Lyles Weaklth Management
Term: 2020 - 2025
Mr. Jerry Adair
Trinity Baptist
Term: 2022 - 2024
Amberle Dillard
Whitfield DFCS
Cheryl Johannsen
Randstad
Adrian Lyles
Lyles Wealth Management
Reeve Wall
AdventHealth Gordon
Jerry Adair
Trinity Baptist Church
Marcy Quijada
Truist Mortgage
Alan Hahcox
Sealed Air
David McKnight
Home Depot
John Robbins
Brumlow, Corwin & Delasmit
Steven Moss
Southeastern Freight Lines
Susan Bennett
Calhoun City Schools
Tara Green
Gordon County Schools
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Transgender Identity
Sexual orientation
Disability
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