Goodwill of Middle Georgia and the Central Savannah River Area

Macon, GA   |  http://www.goodwillworks.org

Mission

Goodwill builds lives, families and communities one career at a time by helping people develop their God-given gifts through education, work and career services.

Ruling year info

1976

President

James K. Stiff

Main address

5171 Eisenhower Parkway

Macon, GA 31206 USA

Show more contact info

EIN

58-1249683

NTEE code info

Goodwill Industries (J32)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Education, Job Training and Career Placement Services

Goodwill of Middle Georgia and the Central Savannah River Area (CSRA) is an autonomous nonprofit organization serving 31 counties in central and northeastern Georgia and four in western South Carolina. The organization has operational headquarters in the Georgia metro areas of Macon-Bibb County and Augusta-Richmond County.

Throughout our 35-county territory we deliver the following services:

Job search, workforce training & career placement services through Goodwill's network of community based Job Connection career centers.

Post-secondary diploma and degree programs in hospitality, health services, industrial trades, and business and technology through Helms College, a Goodwill-affiliated licensed, accredited and federal financial aid eligible vocational career college.

Experiential applied learning job opportunities at one of Goodwill's historic retail training stores or hospitality business enterprises.

Upskilling and reskilling workforce advancement opportunities through Helms Career Education, Goodwill's menu of short-term, low-cost industry recognized career credentialing programs/ Upskilling/Reskilling Career Credentialing Programs.

Job training and placement opportunities for people with disabilities through Goodwill's Good Vocations program.

Population(s) Served
Unemployed people
Low-income people
Working poor
People with disabilities

Where we work

Accreditations

Commission on Accreditation of Rehabilitation Facilities (CARF) - Employment and Community Services 2017

Commission on Accreditation of Rehabilitation Facilities (CARF) - Employment and Community Services 2020

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of Students Enrolled or Participating in Education Services

This metric is no longer tracked.
Totals By Year
Population(s) Served

Students

Related Program

Education, Job Training and Career Placement Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of People Who Benefitted from Education, Job Training and Career Services

This metric is no longer tracked.
Totals By Year
Population(s) Served

Unemployed people, People with disabilities

Related Program

Education, Job Training and Career Placement Services

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Estimated Annual Economic Impact

This metric is no longer tracked.
Totals By Year
Related Program

Education, Job Training and Career Placement Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Estimated economic impact of wages earned, sales tax collected, and income and payroll taxes generated.

People Placed in Employment

This metric is no longer tracked.
Totals By Year
Population(s) Served

Unemployed people, People with disabilities

Related Program

Education, Job Training and Career Placement Services

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Because of the unexpected interruption of operations last year caused by the Covid-19 health crisis, Goodwill deferred development of the 2025 Strategic Plan and extended the timeline of its 2020 Strategic Plan into 2021. The current actionable 2020 Strategic Plan centers around 4 key goals:

Goal 1 - Financial & Quality: We will foster stewardship and strengthen Goodwill's existing business and mission initiatives by building and sustaining financial capacity and quality systems.

Goal 2 - Employee Engagement & Development: We will engage and develop our employees by creating a culture that offers opportunities for personal growth, education, and career advancement.

Goal 3 - Mission Advancement: We will advance the Goodwill mission by establishing a continuum of education and career services that positively changes the lives of individuals and the community.

Goal 4 - Enterprise Advancement: We will grow existing and new enterprises as applied learning venues for Helms College and other mission initiatives.

Dr. Edgar J. Helms, founder of Goodwill Industries, worked passionately to establish the first 70 autonomous Goodwill organizations throughout the world. Goodwill's mission has thrived for more than a century and is based upon our belief that we do the greatest good by helping people with a hand-up to develop their God-given gifts through education, work, and career services.

Almost 70 years after Dr. Helms completed his earthly work, Helms College was established by Goodwill Industries of Middle Georgia and the CSRA established Helms College, the first licensed, accredited and Title IV/GI Bill financial aid eligible post-secondary institution in the world to be affiliated with a local Goodwill organization. The more recent additions of Helms College (helms.edu) and Helms Career Education (helmscareereducation.com) give all people the chance to gain the education, experience, and credentials needed to enjoy the “maximum of abundant living."

“Friends of Goodwill, be dissatisfied with your work until every...unfortunate person in your community has an opportunity to develop to his fullest usefulness and enjoy a maximum of abundant living. We are seeking to prevent pauperism rather than relieve it, and to do so by teaching trades to the unskilled and offering self-respecting work...and also training workers to manage their own enterprises."

- Edgar J. Helms

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys, Case management notes, Constituent (client or resident, etc.) advisory committees, Suggestion box/email,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • With whom is the organization sharing feedback?

  • Which of the following feedback practices does your organization routinely carry out?

  • What challenges does the organization face when collecting feedback?

Financials

Goodwill of Middle Georgia and the Central Savannah River Area
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Goodwill of Middle Georgia and the Central Savannah River Area

Board of directors
as of 8/18/2021
SOURCE: Self-reported by organization
Board co-chair

Raymond H. Smith, Jr.

SBG Wealth Management, Inc.

Term: 2022 - 2021


Board co-chair

Ruth A. Knox

Wesleyan College (President, retired)

Term: 2021 - 2022

John David

Daviron Healthcare

Stephen Denton, Jr.

Archadeck of Central Georgia

Shannon Ellis

The Willcox

Ruth Knox

Retired, Wesleyan College

J. David Roper

Augusta Judicial Circuit

Ninfa Saunders

Navicent Health

George Snelling

Snelling Properties, LLP

Bennett Yort

Merrill Lynch/Bank of America Corp.

Ricardo Bravo

Ricardo Bravo, LLC

Wesley Griffith

Moonhanger Group, LLC / Creek Media

Jim James

Augusta National Golf Club

Ronnie Rollins

Community Health Services of Georgia

James Stiff

Goodwill of Middle Georgia and the CSRA

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 06/15/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male

Race & ethnicity

No data

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data