PLATINUM2024

ATLANTA RONALD MCDONALD HOUSE CHARITIES INC

Keeping Families Close

aka ARMHC   |   Atlanta, GA   |  www.armhc.org

Mission

The mission of Atlanta Ronald McDonald House Charities is to transform pediatric healthcare access and experiences for families with ill, injured or recovering children through a network of Houses, Family Rooms, Care Mobiles, and community resources.

Ruling year info

1977

President and CEO

Mrs. Tracey B. Atwater

Main address

795 Gatewood Road, NE

Atlanta, GA 30329 USA

Show more contact info

EIN

58-1295754

NTEE code info

Human Service Organizations (P20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Our Mission is to transform pediatric healthcare access and experiences for families with ill, injured or recovering children through a network of Houses, Family Rooms and Care Mobiles and community resources. Our Houses serve families whose children are being treated at local hospitals. When a child faces serious illness or injury, families need to be nearby to offer comfort, hope and support. Our Care Mobile addresses a critical issue in our community--asthma. Atlanta is one of the worst cities in the nation to live with asthma. The 40-foot Care Mobile brings medical services to children in underserved communities of Atlanta where the greatest need has been demonstrated. Our Family Room serves parents and primary care givers who have children receiving care at the Aflac Cancer and Blood Disorder Center within Children's Healthcare of Atlanta at Scottish Rite allowing them to 'escape' the hospital setting for a few moments while steps away from their child's hospital bed.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Our Houses

Built on the idea that nothing else should matter when a family is focused on healing their child, the Houses are our core program through which we deliver our vital services of housing, meals, 24-hour transportation to and from the hospital, laundry facilities and positive distractions to families. Our two Housesa 50-bedroom House near Children's at Egleston and a 31-bedroom House near Scottish Riteserve families who must travel to Atlanta for specialized medical care. ARMHC saves families an average of $300 a night in food and housing. ARMHC delivers services to families regardless of their ability to pay the requested contribution of $20 a nightan amount 88% of our families are unable to affordand provides a critical medical safety net for families. Since 1979, ARMHC's Houses have served more than 77,000 families representing 125 Georgia counties and all the Southeastern states. In 2023, ARMHC's Houses served 3,033 families, saving them more than $8.4 million.

Population(s) Served
People with diseases and illnesses

Launched in October of 2016, the Ronald McDonald Care Mobile is a collaboration between Atlanta Ronald McDonald House Charities and Children's Healthcare of Atlanta to address a critical issue in our communityAsthma. Asthma is the number one reason for admission at Children's. The 40-foot mobile clinic delivers medical care to children in schools in under-served communities of Atlanta where the greatest need has been demonstrated. Care is provided by the expert staff of Children's at Hughes Spalding's Asthma Center.

In 2023, our Care Mobile treated 1,1048 children at 33 Atlanta and North Fulton Public Schools.

Population(s) Served
People with diseases and illnesses
Students

Our Family Room serves parents and primary care givers who have children receiving care at the Aflac Cancer and Blood Disorder Center within Children's Healthcare of Atlanta at Scottish Rite. In contrast to our House Program, the Ronald McDonald Family Room serves families who might not be eligible to stay at one of our Atlanta Houses due to distance from home requirements. Ronald McDonald Family Room Staff and Volunteers provide support and hospitality for those seeking this space of respite allowing them to 'escape' the hospital setting for a few moments while steps away from their child's hospital bed.

In 2023, our Family Room hosted 53,579 family visits, saving families $1 million in food costs.

Population(s) Served
People with diseases and illnesses

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of families that were able to stay together during time of crisis

This metric is no longer tracked.
Totals By Year
Population(s) Served

People with diseases and illnesses

Related Program

Our Houses

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

In 2023, our Ronald McDonald Houses served a total of 3,033 families from 1 country, 143 counties in Georgia and 21 other states.

Number of visits to our Family Room

This metric is no longer tracked.
Totals By Year
Population(s) Served

People with diseases and illnesses

Related Program

Family Room

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

In 2023, our Family Room hosted 53,579 visits for childhood cancer patients and their families, saving them $1 million in food costs.

Number of visits to our Care Mobile

This metric is no longer tracked.
Totals By Year
Population(s) Served

People with diseases and illnesses

Related Program

Care Mobile

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

In 2023, our Care Mobile hosted75 asthma and 482 vaccine visits, as well as 193 well visits at 33 Atlanta Public and North Fulton Schools and 11 area McDonald's.

Average financial savings for families

This metric is no longer tracked.
Totals By Year
Related Program

Our Houses

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

In 2022, Atlanta RMHC helps alleviate the tremendous financial burden on the families we serve. We save families $335 per night or approximately $2,769 per average stay of 8 nights.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

The primary goal of our House Program is to provide all families relying on our services with the comforts of home during their time of crisis, enabling them to remain together and focus on their child's treatment. Committed to providing a safe haven for those who need it most, ARMHC delivers services to families regardless of their ability to make the requested contribution of $20 a night.

Atlanta RMHC launched a Ronald McDonald Care Mobile to provide care for underserved children in metro Atlanta and address the number one diagnosis at Children's locations—asthma. With the Care Mobile's services, we aim to create stronger and healthier families by helping children reduce absenteeism in school, reduce asthma related hospital visits and increase asthma awareness and education.

Our Family Room provides the comforts of home while in the hospital environment. We aim to provide a refuge for families just steps away from their child's hospital bed where they can rest, reflect and refuel.

Designed in collaboration with Children's Healthcare of Atlanta, our Houses are equipped to address the unique needs of their patients and families. Each House offers families a bedroom with full bath, use of a common kitchen, dining areas, laundry room, 24-hour transportation to and from the hospitals, family rooms, and play areas.

The Care Mobile helps address barriers to care, like transportation, by bringing a 40-foot vehicle with exam rooms, medical supplies and equipment similar to a doctor's office directly to children and services are provided during school hours.

Based on survey results we created a relaxed, quiet environment within our Family Room. The Family Room keeps families close by, providing a peaceful place where families can receive respite, which allows parents to better communicate with their child's medical team and improves adherence to complicated treatment plans.

Atlanta RMHC is affiliated with the global network of Ronald McDonald House Charities enabling us to share best practices with Chapters around the world through communications, webinars, conferences and a global database. McDonald's Corporation licenses each Ronald McDonald House after ensuring that the highest standards of operations are being met and maintained.

Our Programs primarily serve the families of children being treated at Children's Healthcare of Atlanta (CHOA) creating a strong partnership which allows us to work closely with the hospital and their physicians. Regular collaborations ensure we have the capacity and equipment to meet the unique needs of their patients, based on hospital specialty and patient pro forma projections. Additionally, we work closely with the Social Services Department at CHOA as well as other nearby medical facilities to promote awareness of ARMHC's resources and facilitate assistance for their patients and families in need of our services.

As part of our 2020 strategy, with help from Slalom Consulting, we expanded our mission statement and developed a cohesive and actionable 5-year strategic plan and roadmap. We opened a 31-bedroom House in late 2015 allowing us to serve 81 families per night between our two Houses. We are proud to share we served a record number of families at our two Houses in 2016 and launched our Ronald McDonald Care Mobile. In 2017 we launched our new Ronald McDonald Family Room and we welcomed our Chief Happiness Officer, Betty Lou, a certified therapy dog.

We will continue to improve and expand our services and programs, enhancing the lives of children and families relying on us.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We aim to collect feedback from as many people we serve as possible, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    Staff find it hard to prioritize feedback collection and review due to lack of time

Financials

ATLANTA RONALD MCDONALD HOUSE CHARITIES INC
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

ATLANTA RONALD MCDONALD HOUSE CHARITIES INC

Board of directors
as of 05/02/2024
SOURCE: Self-reported by organization
Board co-chair

Mrs. Helen Carlos

Community Connector

Term: 2024 - 2024


Board co-chair

Mr. Brian Fuller

CEO, Integrated Care Solutions

Term: 2024 - 2024

Caroline Bielan

Synovus Bank

John Christian

TRUE Staffing Inc.

Vivian de Jesus

McDonald's Owner/Operator

Anthony Greenwood Jr.

McDonald's Owner/Operator

Baron Jordan

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Raje Kantamneni

Nike

George Lott

Equifax

Christopher W. Marinac

Janney Montgomery Scott LLC

Rachel Mitchell

McDonald's Owner/Operator

Cindy Nofi

SunTrust Private Wealth Management

Lindsey M. Pierce

Antares Group Inc.

Muriel Powell

McDonald's Owner/Operator

Cory Stewart

Cookerly Public Relations

John Strom

Georgia Pacific

Wyatt J. Whaley

Quality One Wireless

James Bria

Trane Commercial HVAC North America

Rena Holland

The Coca-Cola Company

Michael McCool

Consolidate Planning Company

Marietta Rodriquez

McDonald's Owner/Operator

Steven Simmons

The Coca-Cola Company

Cromwell Baun

USB Financial Services

Sam Hosokawa

Children's Healthcare of Atlanta

Angel Glover

Piedmont National Corporation

Luke Muller

McDonald's Owner/Operator

Pat Belinski

The Coca-Cola Company

Brian Waldman

Peachtree Hotel Group

Sandy Mencher

Cox Communications

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 5/2/2024

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Decline to state

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 02/18/2020

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.