Human Services


Keeping families close


Atlanta, GA


ARMHC's mission is to nurture the health and well-being of children and families. To advance this mission, we operate three programs: our core House Program, a Care Mobile Program and a Family Room.

Ruling Year


President and CEO

Mrs. Beth Howell

Main Address

795 Gatewood Road, NE

Atlanta, GA 30329 USA


children health housing medical family





Cause Area (NTEE Code)

Human Service Organizations (P20)

IRS Filing Requirement

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Social Media

Programs + Results

What we aim to solve New!

The mission of Atlanta Ronald McDonald House Charities (ARMHC) is to nurture the health and well-being of children and families.

Our Houses serve the needs of families whose children are being treated at local hospitals. When a child faces serious illness or injury, families need to be nearby to offer comfort, hope and support.

Our Care Mobile addresses a critical issue in our community--asthma. Atlanta is the 16th worst city in the nation to live with asthma. The 40-foot Care Mobile brings medical services to children in underserved communities of Atlanta where the greatest need has been demonstrated.

Our Family Room serves parents and primary care givers who have children receiving care at the Aflac Cancer and Blood Disorder Center within Children's Healthcare of Atlanta at Scottish Rite allowing them to 'escape' the hospital setting for a few moments while steps away from their child's hospital bed.

Our programs

What are the organization's current programs, how do they measure success, and who do the programs serve?

SOURCE: Self-reported by organization

Our Houses

Care Mobile

Family Room

Where we workNew!

Our Results

How does this organization measure their results? It's a hard question but an important one. These quantitative program results are self-reported by the organization, illustrating their committment to transparency, learning, and interest in helping the whole sector learn and grow.

SOURCE: Self-reported by organization

Number of families that were able to stay together during time of crisis

Population(s) served

People with diseases and illnesses

Related program

Our Houses

Context notes

In 2017 ARMHC served a total of 2,205 families from 138 counties in Georgia, 27 other states and 2 foreign countries.

Average financial savings for families

Population(s) served

No target populations selected

Related program

Our Houses

Context notes

ARMHC helps alleviate the tremendous financial burden on the families we serve. We save families $180 per night or approximately $1,620 per average stay.

Charting Impact

Five powerful questions that require reflection about what really matters - results.

SOURCE: Self-reported by organization

What is the organization aiming to accomplish?

What are the organization's key strategies for making this happen?

What are the organization's capabilities for doing this?

How will they know if they are making progress?

What have and haven't they accomplished so far?

The primary goal of our House Program is to provide all families relying on our services with the comforts of home during their time of crisis, enabling them to remain together and focus on their child's treatment. Committed to providing a safe haven for those who need it most, ARMHC delivers services to families regardless of their ability to make the requested contribution of $20 a night. ARMHC launched a Ronald McDonald Care Mobile to provide care for underserved children in metro Atlanta and address the number one diagnosis at Children's locations—asthma. With the Care Mobile's services, we aim to create stronger and healthier families by helping children reduce absenteeism in school, reduce asthma related hospital visits and increase asthma awareness and education. Our Family Room provides the comforts of home while in the hospital environment. We aim to provide a refuge for families just steps away from their child's hospital bed where they can rest, reflect and refuel.

Designed in collaboration with Children's Healthcare of Atlanta, our Houses are equipped to address the unique needs of their patients and families. Each House offers families a bedroom with full bath, use of a common kitchen, dining areas, laundry room, 24-hour transportation to and from the hospitals, family rooms, and play areas. The Care Mobile helps address barriers to care, like transportation, by bringing a 40 foot vehicle with exam rooms, medical supplies and equipment similar to a doctor's office directly to children and services are provided during school hours. Based on survey results we created a relaxed, quiet environment within our Family Room. The Family Room keeps families close by, providing a peaceful place where families can receive respite, which allows parents to better communicate with their child's medical team and improves adherence to complicated treatment plans.

ARMHC is affiliated with the global network of Ronald McDonald House Charities enabling us to share best practices with Chapters around the world through communications, webinars, conferences and a global database. McDonald's Corporation licenses each Ronald McDonald House after ensuring that the highest standards of operations are being met and maintained. Our Programs primarily serve the families of children being treated at Children's Healthcare of Atlanta (CHOA) creating a strong partnership which allows us to work closely with the hospital and their physicians. Regular collaborations ensure we have the capacity and equipment to meet the unique needs of their patients, based on hospital specialty and patient pro forma projections. Additionally, we work closely with the Social Services Department at CHOA as well as other nearby medical facilities to promote awareness of ARMHC's resources and facilitate assistance for their patients and families in need of our services.

ARMHC strives to exceed the expectations of the hospitals and families we serve. We will continue to track visits to our Programs and survey families to measure the quality of their experiences and to identify areas of improvement. At our Houses, our Family Support Services Manager checks in with families within 24 hours of their arrival, ensuring they have the resources needed to foster successful outcomes.

As part of our 2020 strategy, with help from Slalom Consulting, we expanded our mission statement and developed a cohesive and actionable 5-year strategic plan and roadmap. We opened a new 31-bedroom House in late 2015 allowing us to now serve 81 families per night between our two Houses. We are proud to share we served a record number of families at our two Houses in 2016 and launched our Ronald McDonald Care Mobile. In 2017 we launched our new Ronald McDonald Family Room and we recently welcomed our Chief Happiness Officer, Betty Lou, a certified therapy dog.

We will continue to improve and expand our services and programs, enhancing the lives of children and families relying on us.

External Reviews



Fiscal year: Jan 01 - Dec 31

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The people, governance practices, and partners that make the organization tick.

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Board Leadership Practices

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section, which enables organizations and donors to transparently share information about essential board leadership practices.

SOURCE: Self-reported by organization


Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations?



Has the board conducted a formal, written assessment of the chief executive within the past year?



Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year?



Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership?



Has the board conducted a formal, written self-assessment of its performance within the past three years?