GOLD2022

Ronald McDonald House Charities of the Piedmont Triad

Keeping Families Close

aka RMHCPT   |   Winston-Salem, NC   |  www.rmhcpt.org

Mission

Ronald McDonald House Charities of the Piedmont Triad provides a "home away from home" in our House and Family Rooms for families with children receiving medical care in our community.

Notes from the nonprofit

The Ronald McDonald House of Winston-Salem
VISION Give families with children receiving medical care in our community access to the resources necessary to support the whole family.
MISSION The Ronald McDonald House of Winston-Salem, Inc. provides a “home away from home" in our House and Family Rooms for families with children receiving medical care in our community.
CORE VALUES
We will demonstrate COMPASSION. We will be guided by INTEGRITY.
We will RESPECT every individual. We will SUPPORT families.

Ruling year info

1982

Chief Executive Officer

Mr. Charles Kraft

Main address

419 S. Hawthorne Road

Winston-Salem, NC 27103 USA

Show more contact info

Formerly known as

Ronald McDonald House of Winston-Salem

EIN

58-1454715

NTEE code info

Pediatrics (G98)

Patient Services - Entertainment, Recreation (E86)

Low-Cost Temporary Housing (includes Youth Hostels) (L40)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Many families travel far from home and spend several weeks or months to get treatment for their seriously ill or injured children – a long time to be away or to divide a family. And, for children facing a serious medical crisis, nothing seems scarier than not having mom and dad close by for love and support. The Ronald McDonald House provides a place for families to call home so they can stay close by their hospitalized child at little to no cost.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Family Support Program

Our Family Support Program provides assistance, education, and referral services to our long-term guests. The program helps families adjust to their child’s illness by offering services that enrich parenting and coping skills. Support services are offered through daily visits with families at the hospital by the Family Support Services Manager and volunteers, informal support groups, relaxation and stress management sessions, recreational activities for siblings, pet therapy, and Bingo. Educational resources include one-on-one training, parenting workshops, and question and answer sessions with doctors. We also have a Family Resource Library with books, videos, a computer, and educational materials.

Population(s) Served
Caregivers

Where we work

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Allow Families to Face the Weight of Illness Together
Families are stronger when they are together, which helps in the healing process. By staying at the Ronald McDonald House of Winston-Salem, parents also can better communicate with their child's medical team and keep up with complicated treatment plans when needed. They can also focus on the health of their child, rather than grocery shopping, cleaning or cooking meals.

Allow Children to Get the Best Care
When your child is sick, you want the best care possible – even if it is hundreds or thousands of miles away. The Ronald McDonald House of Winston-Salem allows families to access specialized medical treatment by providing a place to stay at little or sometimes no cost.

RONALD MCDONALD HOUSE
The Ronald McDonald House of Winston-Salem provides a “home away from home" for families with children receiving treatment in our community's medical facilities. Located steps away from Brenner Children's Hospital, right down the road from Novant Health Forsyth Medical Center, and close to other medical facilities, the House allows quick accessibility to a child's bedside.

RONALD MCDONALD FAMILY ROOM
When families walk into a Ronald McDonald Family Room, we want them to forget they're in a hospital. Steps away from a pediatric or neonatal intensive care unit, our Ronald McDonald Family Rooms offer a place to rest and regroup right at the hospital, just moments away from their sick child.

Research shows that staying close by allows parents to better communicate with their child's medical team and improves adherence to complicated treatment plans.

36 bedrooms with private baths
Communal kitchen with pantry items, fresh foods, and meals provided through community donations
Living and play areas including an outdoor playground
Linens, towels, and toiletries
Family Support Services program including education, recreation, and referral services
Resource Library, Computer and Wi-Fi access
Complimentary laundry rooms
Secure facility with staff available onsite 24/7
Knowledgeable, caring staff and volunteers whose main priority is our families

We have been serving families for 33 years and our capacity has continued to escalate. When we opened in 1984, we had 10 bedrooms and primarily served oncology patients. Today, we have 36 bedrooms and are able to welcome over 1,000 families each year. Our Family Rooms welcomed over 24,000 visitors last year alone

The House is THE program of the Ronald McDonald House. 35 Families with sick children stay here while their child is being treated in area hospitals. Pet Therapy, Family Support services, Sibling Support programs, and educational modules are offered to help with navigating the challenges of having a child sick enough to be in the hospital. We help mitigate many of these challenges. All of programs offered through the House help us help our families.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

  • Which of the following feedback practices does your organization routinely carry out?

  • What challenges does the organization face when collecting feedback?

Financials

Ronald McDonald House Charities of the Piedmont Triad
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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Ronald McDonald House Charities of the Piedmont Triad

Board of directors
as of 09/22/2022
SOURCE: Self-reported by organization
Board chair

Mr. Rob Smith

Ronald McDonald House Charities of the Piedmont Triad., Board of Directors

Term: 2022 - 2023

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Not applicable

Organizational demographics

SOURCE: Self-reported; last updated 2/3/2021

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male
Sexual orientation
Decline to state

Race & ethnicity

No data

Gender identity

No data

Transgender Identity

No data

Sexual orientation

No data

Disability

No data