Jewish Family & Career Services, Inc.

We Transform Lives

aka JF&CS of Atlanta   |   Atlanta, GA   |  www.jfcsatl.org

Mission

To Transform Lives.

Ruling year info

1983

Chief Executive Officer

Terri Bonoff

Main address

4549 Chamblee Dunwoody Rd

Atlanta, GA 30338 USA

Show more contact info

EIN

58-1479212

NTEE code info

Human Service Organizations (P20)

Jewish (X30)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Blog

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Aviv Older Adult Services

With both expertise and compassion, Aviv Older Adult Services helps aging individuals and their families navigate life transitions and changing circumstances. Together, we problem-solve to create the most appropriate, unique solutions for each of our clients — while most importantly, respecting their independence. Our licensed clinical social workers, geriatric care managers, information specialist, master's level clinicians, registered nurses and other professional staff members have years of experience in aging.

Population(s) Served
Seniors

Finding a job can be challenging. At Career Services of JF&CS, we’re here to help. Our staff can help give you an edge in a competitive job market. We provide tools and resources to overcome barriers and help build confidence for those who may be struggling with their job search.

Population(s) Served
Adults

We provide guidance and support for children, adolescents, adults, older adults, couples and families. We offer both individual and group therapies across a broad spectrum of issues – from divorce and bereavement to anxiety and depression. Our goal is to support and enhance the emotional well-being of our clients as they navigate life’s challenges.

Population(s) Served
Adults
Children and youth

Intellectual & Developmental Disabilities Services (IDDS) is open to people of all faiths and offers programs and services that support individuals with disabilities, their families, and caregivers.

We provide a community integration program with outings and activities, as well as a supported employment program. We also enable our clients to live as independently as possible in one of our 24-hour managed homes, in their own apartment or home, or with their family.

Population(s) Served
People with intellectual disabilities
Families

For more than 100 years, the Ben Massell Dental Clinic has been changing peoples’ lives. Made possible by the work of over 150 volunteer dentists, the clinic is the only resource for comprehensive, quality dental care available at no cost to those who cannot afford it. With a holistic approach to overall health, we offer social services and health screenings to people who would not otherwise have access to these vital services. We also serve as one of the most advanced dental training centers in the country for those entering dental careers.

Population(s) Served
Adults

Jewish Family & Career Services of Atlanta (JF&CS) offers programs and resources to transform lives. Building on our 131-year history, we are here to help individuals and families of all faiths live to their full potential.

Guided by Jewish values, we are a welcoming community, and our experienced professionals bring integrity and compassion to their work in the fields of aging and older adults, career counseling, dentistry, mental health, intellectual and developmental disabilities, and need-based support services. We serve thousands of individuals annually regardless of age, race, religion, national origin or ability to pay.

Population(s) Served
Adults
Children and youth

Emergency Financial Assistance, Case Management, Food Pantry

Population(s) Served
Age groups
Economically disadvantaged people

Where we work

Accreditations

CARF 2020

CARF 2018

CARF- Clinical Services 2020

Awards

Managing for Excellence 2012

Community Foundation for Greater Atlanta

Sue Wieland Embracing Possibility Award 2017

Atlanta Women's Fund

Affiliations & memberships

Network of Jewish Human Services Agencies 2017

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Total number of counseling sessions performed

This metric is no longer tracked.
Totals By Year
Population(s) Served

Age groups

Related Program

Frances Bunzl Clinical Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of clients who report feeling less isolated

This metric is no longer tracked.
Totals By Year
Population(s) Served

Older adults

Related Program

Aviv Older Adult Services

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

77 of 79 of Holocaust Survivors served reported feeling less isolated.

Number of dental procedures performed

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people

Related Program

Ben Massell Dental Clinic

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Fiscal year 2020. The dental clinic was closed in March 2020 due to the Pandemic, and re-opened in September. BMDC staff reached out to patients to assess their needs and provided assistance.

Number of adults with disabilities receiving sufficient social and emotional support

This metric is no longer tracked.
Totals By Year
Population(s) Served

People with disabilities

Related Program

Intellectual & Developmental Disabilities Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of adults with disabilities living in congregate care facilities

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, People with disabilities

Related Program

Intellectual & Developmental Disabilities Services

Type of Metric

Other - describing something else

Direction of Success

Increasing

Context Notes

These clients are living in independent living homes with 24-hour care.

Total number of grants awarded

This metric is no longer tracked.
Totals By Year
Population(s) Served

Age groups

Related Program

Overview

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Total dollar amount of grants awarded

This metric is no longer tracked.
Totals By Year
Population(s) Served

Age groups

Related Program

Overview

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of people who received clinical mental health care

This metric is no longer tracked.
Totals By Year
Population(s) Served

Age groups

Related Program

Frances Bunzl Clinical Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Total number of dollars distributed for emergency financial assistance including rent, mortgage, utilities, etc.

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people, Unemployed people

Related Program

Overview

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Due to the pandemic, we distributed a much larger amount than previous years.

Number of Clients served with intellectual and developmental disabilities

This metric is no longer tracked.
Totals By Year
Population(s) Served

People with intellectual disabilities, People with other disabilities

Related Program

Intellectual & Developmental Disabilities Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Number of Older Adults who increased and/or maintained overall health.

This metric is no longer tracked.
Totals By Year
Population(s) Served

Older adults, Seniors

Related Program

Aviv Older Adult Services

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

64/77 (83%) had improvements in health

Number of older adults being supported to live at home through home care, assistive technology, and/or personal support plans

This metric is no longer tracked.
Totals By Year
Population(s) Served

Older adults, Seniors

Related Program

Aviv Older Adult Services

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

29/37 (78%) able to age in the place of their choosing.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Jewish Family & Career Services of Atlanta (JF&CS) offers programs and resources to transform lives. Building on our 131-year history, we are here to help individuals and families of all faiths live to their full potential.

Guided by Jewish values, we are a welcoming community, and our experienced professionals bring integrity and compassion to their work in the fields of aging and older adults, career counseling, dentistry, mental health, intellectual and developmental disabilities, and need-based support services. We serve thousands of individuals annually regardless of age, race, religion, national origin or ability to pay.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    JF&CS provides comprehensive social services that meet the diverse and complex needs of Atlanta’s Jewish and broader communities to clients regardless of their ability to pay, religious affiliation, race, gender, ethnicity, age, disability, or sexual orientation. In FY20, the agency served over 12,439 people in one or more JF&CS' programs through an integrated program model across five core service areas:  Clinical Services; Aviv Older Adult Services; Career Services; Services for adults with Intellectual and Developmental Disabilities; Ben Massell Dental Clinic, and Support Services such as Transportation, Emergency Assistance, and a Food Pantry with Kosher options.

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys, Focus groups or interviews (by phone or in person), Case management notes, Constituent (client or resident, etc.) advisory committees, We use phone surveys and appropriate technology for older adults and adults with disabilities.,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    We are launching an expansion of our clinical services based on feedback from our community members for the need for additional therapists for children and adolescents.

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners,

  • How has asking for feedback from the people you serve changed your relationship?

    Based on the responses from community members and funders, we believe it has built trust and evidence that we are listening and attempting to be as responsive as possible.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded,

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, The people we serve tell us they find data collection burdensome, It is difficult to find the ongoing funding to support feedback collection, Staff find it hard to prioritize feedback collection and review due to lack of time,

Financials

Jewish Family & Career Services, Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Jewish Family & Career Services, Inc.

Board of directors
as of 7/15/2021
SOURCE: Self-reported by organization
Board chair

Mrs. Rachelle Berry

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 07/09/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 07/08/2021

Policies and practices developed in partnership with Equity in the Center, a project that works to shift mindsets, practices, and systems within the social sector to increase racial equity. Learn more

Data
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.