NORTH FULTON COMMUNITY CHARITIES INC
Together, We can help
Mission
North Fulton Community Charities’ mission is to help ease hardship and foster financial stability in our community.
Ruling year
1988
Executive Director
Sandra Holiday
Main address
11270 Elkins Road
Roswell, GA 30076 USA
EIN
58-1521088
NTEE code
Emergency Assistance (Food, Clothing, Cash) (P60)
Employment Procurement Assistance and Job Training (J20)
IRS filing requirement
This organization is required to file an IRS Form 990 or 990-EZ.
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Communication
Programs and results
What we aim to solve
North Fulton Community Charities addresses the needs of economically-vulnerable residents in northern Fulton County, residents who are frequently food insecure and housing burdened -- paying more than 30% of their monthly take-home pay on rent -- and unemployed or underemployed -- making less than the area's median household wage, often at or under the poverty line. These residents, our neighbors, are single-parent families, immigrant families, aging adults with chronic illnesses or disabilities, seniors on fixed incomes, and other underserved populations. The challenge for these residents is living in a predominantly affluent community with stretched financial resources. Affordable housing is scarce and, although there is an abundance of high-end restaurants and specialty grocers in North Fulton, evidence of the area’s food insecurity is easily found in local schools. Within three-miles of our service center, half of elementary school students qualify for free or reduced lunch.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Financial Assistance
Short term assistance that provides rental and utility support to prevent evictions and utility disconnections.
Client Choice Clothing
Families receive vouchers for free clothing, shoes, or household items. The thrift shop is open to the public.
Supports over 1,000 households annually.
Client Choice Food Pantry
Provides perishable and nonperishable food to residents in need. Clients select grocery items from a menu of available items. Shopping points are awarded based on household size.
Education
NFCC offers no-cost GED tutoring, ESL classes, one-on-one budgeting, job coaching, and tax preparation.
Workforce Development
NFCC offers individual job coaching to help job seekers identify employment opportunities as well as apply for jobs in a variety of fields. Participants also have access to our technology lab to prepare applications, resumes, cover letters, and other necessary documents.
Where we work
Our results
How does this organization measure their results? It's a hard question but an important one.
Evaluation documents
Download evaluation reportsAverage number of service recipients per month
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people, Immigrants, Undocumented immigrants
Related Program
Financial Assistance
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Metric reflects the number of clients served through client-choice food pantry, client-choice clothing program, financial assistance, and education and workforce development.
Number of Client Choice Pantry orders filled annually.
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people, Immigrants, Undocumented immigrants
Related Program
Client Choice Food Pantry
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
Metrics reflex the number of times food orders were filled. The drop in number of orders filled represent the need to migrate to an online order form during the height of the pandemic.
Total dollars distributed for emergency assistance to prevent evictions and utility disconnection
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people, Immigrants and migrants
Related Program
Financial Assistance
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
Metrics reflect the total amount given for direct client financial assistance by fiscal year end date.
Number of adult learners enrolled
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people, Immigrants and migrants
Related Program
Education
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
Metrics reflect number of participants enrolled in ESL classes and GED tutoring.
Hours of volunteer service
This metric is no longer tracked.Totals By Year
Type of Metric
Input - describing resources we use
Direction of Success
Increasing
Context Notes
Metrics reflect annual volunteer hours for all programs and services. 2020 decrease reflects the need to discontinue volunteer participation for a portion of 2020, due to COVID concerns.
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
1. To help ease hardship through financial assistance (rent and utilities), food, and clothing.
2. To foster financial stability in our community by providing no-cost ESL classes, pre-vocational education, and job and financial coaching that lead to improved employment opportunities and increased income.
3. To provide access to in-house and partner resources that strengthen financial and housing stability. Resources include financial coaching, benefits screening, tax preparation, and referrals for child care, mental health services, transitional housing, and other supportive services. All resources are offered in Spanish and English at no cost to the participant.
What are the organization's key strategies for making this happen?
The NFCC service delivery model incorporates prevention-based research and evidence-based practices to support housing stability. Employing a pragmatic approach – providing rental and utility assistance, food, and basic necessities – NFCC keeps families in their homes and averts the detrimental consequences of homelessness.
Not content to serve only in crisis situations, but instead envisioning a community of self-sufficient families, NFCC offers classes to remove economic barriers and improve the lives of those we serve. NFCC helps families move toward financial stability and self-sufficiency by offering free adult basic education and life skill classes including English literacy, GED test preparation, financial and computer literacy, workforce readiness and more.
What are the organization's capabilities for doing this?
Our capabilities for meeting goals are based on the support that is provided by donors, supporters, volunteers and staff. Together, with the help of our community, we are making a difference in the lives of low income families living in North Fulton.
What have they accomplished so far and what's next?
2022 Accomplishments
8,314 men, women, and children served with financial assistance, food, and clothing
$1+ million in direct financial assistance provided to keep families in their homes
39,452 pantry orders filled, preventing hunger and lessening food insecurity
Over 300 clients and community members participated in ESL classes, GED tutoring, tax preparation, and other educational programs.
600+ households use the clothing choice program to select free clothing from the Thrift Shop.
1,000+ families took part in outreach programs that provided warm coats, Thanksgiving food, and toys for the holidays.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We share the feedback we received with the people we serve, We tell the people who gave us feedback how we acted on their feedback
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What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
NORTH FULTON COMMUNITY CHARITIES INC
Board of directorsas of 08/28/2023
Adwoa Awotwi
LocumTenens.com
Term: 2021 - 2023
Bryan Apinis
Northpoint Community Church
Mike Hampton
Choate Construction
Ted Schwartz
Carter Hill Advisors
Steve Stroud
Roswell, Inc.
Julie Haley
Edge Solutions
Gina Daunt
Roswell Fire Department
Father Reginald Simmons
St. Aidans Episcopal Church
Daniel Abad
Wellstar Health Systems
Kali Boatright
Greater North Fulton Chamber of Commerce
Damian Bounds
Elkins Point Middle School
Ken Davis
Renasant Bank
Dr. Karim Godamunne
Wellstar North Fulton Hospital
John Hipes
Hipes & Belle Isle Law Group
Cicily Mapp
Gwinnett Technical College
Rabbi Jordan Ottenstein
Congregation Dor Tamid
Paul Sharman
The Sharman Law Firm
Kathyrn Albright
Emory Johns Creek Hospital
Adwoa Awotwi
LocumTenens
Scott Jordan
Pinnacle Financial Partners
Tracey Grace
IBEX IT Business Experts
Dan Kreiss
Roswell Presbyterian Church
Axia Pascual
Atlanta Regional Commission
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Transgender Identity
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 08/25/2023GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
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