Remote Area Medical (RAM)

Bringing free healthcare to people in need

Rockford, TN   |  www.ramusa.org

Mission

To prevent pain and alleviate suffering by providing free, quality health care to those in need.

Ruling year info

2015

Chief Executive Officer

Mr. Jeff Eastman

Main address

2200 Stock Creek Blvd

Rockford, TN 37853 USA

Show more contact info

EIN

58-1647546

NTEE code info

Ambulatory Health Center, Community Clinic (E32)

Human Service Organizations (P20)

Disaster Preparedness and Relief Services (M20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

According to the Centers for Disease Control and Prevention (CDC), 90 million Americans over the age of 40 have vision and eye problems, and these can lead to many issues, including depression and isolation. Americans in need of dental care face similar issues. A Washington Post article by Eli Saslow featuring a RAM clinic, revealed that the federal government estimates 50 million rural Americans live in healthcare shortage areas and that hospitals, family doctors, surgeons, and paramedics have declined to 20-year lows. Dental and vision professionals are often deterred from practicing in rural areas because of the lower rate of reimbursement from insurance companies and from Medicare and Medicaid recipients. RAM endeavors to fill these gaps because it believes everyone deserves access to basic healthcare services as well as to dental and vision services. RAM works to address these troubling healthcare trends through its clinic program.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Pop-Up Clinics

Each year, RAM Remote Area Medical (RAM) operates 60+ pop-up clinics where licensed volunteer dental, vision, and medical professionals treat patients just as they would at a regular doctor's visit. For those who live at or below poverty levels, and/or, those who cannot afford medical co-payments or deductibles, these free services do more than treat a primary condition - they alleviate daily physical and psychological suffering, without relying on already strained finances. To further complicate matters, medical insurance policies typically do not include vision and dental care, which are offered as add-ons for an additional charge, amplifying financial strains for low-income families, the elderly and veterans. These options weigh heavily on their decision-making - and they can ultimately prolong a diagnosis that may prevent the onset of one or more serious chronic health conditions.

Population(s) Served
Adults
Economically disadvantaged people

Remote Area Medical’s Disaster Relief arm reaches around the world. Through partnerships with global organizations, and thanks to international volunteers, we are able to respond to disaster by delivering medical relief and other humanitarian aid when needed. In 2019, Remote Area Medical, in collaboration with a number of local and international organizations, delivered free dental care to more than 550 individuals in Nassau, Bahamas, Oct. 25-28, as part of a relief effort in the wake of Hurricane Dorian. This free 4-day clinic served children and families displaced from their homes after the category 5 hurricane decimated many parts of the country.

Population(s) Served
Adults

Improving the health of our patients’ pets helps eliminate veterinary costs and enriches the quality of life for the whole family. A key component of the Family Pet Health Project is reducing the number of unplanned domestic animals and the unnecessary euthanasia of shelter animals through spay/neuter, vaccination, and microchipping of family pets. To accomplish this goal, RAM often collaborates with local, nonprofit veterinary clinics and animal welfare organizations.

To date, RAM has treated more than 68,500 animals, delivering more than $2 million in free veterinary care. RAM’s collaborations with animal centers, veterinarians, vet technicians, support volunteers, veterinary hospitals, non-profits, and corporations have been vital in delivering free assistance to these animals in need.

Population(s) Served
Adults

Where we work

Accreditations

Better Business Bureau Wise Giving Alliance 2017

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of patient visits

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Women and girls, Men and boys

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

Individuals served

Number of volunteers

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Women and girls, Men and boys

Type of Metric

Input - describing resources we use

Direction of Success

Holding steady

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

RAM aims to provide access to dental, vision, and medical care to people who can't afford a visit to the doctor or who do not have access to one. RAM operates pop-up clinics that provide these services at no charge to fill gaps in our nation's healthcare systems. RAM is the pioneer of pop-up clinics and works with local communities at a grassroots level to address healthcare issues and transform access to quality health care for a better and healthier future.

RAM uses pop-up clinic events to provide healthcare to underserved, isolated and impoverished communities. RAM clinic events provide general medical, dental and vision services in addition to health education. RAM leads and trains local organizations called “Community Host Groups" to mobilize needed volunteers and resources for clinics to be held in their local communities. Clinic events lead to identifying local community leaders that can establish a RAM Affiliate. A RAM Affiliate is made up of local concerned citizens that officially represent RAM on a local level. The affiliates are developed by RAM Headquarters into thriving RAM organizations that provide ongoing clinic events throughout their assigned area while at the same time connected to a larger RAM national network. RAM uses “Stop the Suffering" Initiatives to help jump start RAM Affiliates in targeted areas. RAM has a long range plan of establishing hundreds of RAM Affiliates in the United States while using the US network to help establish international affiliates.

RAM has the knowledge, reputation, resources and plans to move forward with our strategies. RAM provides all of the equipment, supplies, and logistical expertise necessary for the free pop-up clinic. RAM has the capability to transport supplies and equipment to any location in the 48 contiguous United States and can transform most locations into clinic sites, including fairgrounds, places of worship, municipal buildings, and schools.

RAM has pioneered pop-up clinic events and set the pace for how pop-up clinics should deliver compassionate and competent services. RAM is globally known as the leader in the nonprofit industry in relation to pop-up clinic events and our decades of experience and success allows us to execute our strategies with exceptional results.

RAM has successfully held more than 1,000 pop-up clinics and served more than 863,700 individuals. Remote Area Medical has provided free dental, vision, medical, and veterinary care thanks to more than 172,900 volunteers. Since its founding in 1985, RAM has provided more than $174 million worth of care at no cost to patients. Our goal is to continue operating pop-up clinics, telehealth, disaster relief and response, and veterinary care in communities where it is needed.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization collecting feedback from the people you serve?

    Focus groups or interviews (by phone or in person), Case management notes, Social Media Groups/Pages,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve,

  • What significant change resulted from feedback?

    As a result of feedback and analysis of our patient population, we have redesigned our patient marketing materials to make them more inclusive of people with low literacy.

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners,

  • Which of the following feedback practices does your organization routinely carry out?

    We aim to collect feedback from as many people we serve as possible, We act on the feedback we receive,

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, It is difficult to find the ongoing funding to support feedback collection,

Financials

Remote Area Medical (RAM)
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Remote Area Medical (RAM)

Board of directors
as of 3/22/2021
SOURCE: Self-reported by organization
Board chair

Mr. John Myers

Remote Area Medical

Term: 2018 -

John Myers

Morgan Stanley; Management Consultants

Jim McFarland

West Knox and Farragut Lions Clubs

John Osborn

Tennesse Dental Association President

Paul Wittke

Knoxville Academy of Medicine

Doug Beeler

Boys & Girls Club

Robert DeNovo

Professor at Tennessee

Mark Scheuer

Big Brothers Big Sisters

H. Wayne Hughes

Scott Cty Airport Authority; Scott Cty Chamber of Commerce

Dick Stoops

RAM – Volunteer commitment 10+ yrs, RAM – extensive volunteer commitment to RAM for over 10 years, domestically and internationally

Janet Southerland

University of Texas Medical Branch

Joseph Gambacorta

University at Buffalo School of Dental Medicine

Karen Wilson

Remote Area Medical

Patrick de Groot

Bounty Farm Limited

Brett Giroir

Former four-star admiral in the U.S. Public Health Service Commissioned Corps

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Not applicable

Organizational demographics

SOURCE: Self-reported; last updated 03/10/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

Equity strategies

Last updated: 02/11/2021

Policies and practices developed in partnership with Equity in the Center, a project that works to shift mindsets, practices, and systems within the social sector to increase racial equity. Learn more

Data
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.