Communities In Schools of Charlotte Mecklenburg Inc.
Programs and results
What we aim to solve
Over the past 3 years, millions of our nation's children have fallen behind academically, particularly students living in poverty, those attending high-poverty schools, and students of color. Readjusting to the structure of in-person learning as well as coping with unresolved trauma/isolation related to the pandemic continues to foster disconnection/ disengagement for many already marginalized students. The ripple effects of the pandemic are surfacing in high chronic absenteeism rates and lower academic performance. Over 1 in 4 CMS students (29%) were chronically absent in the 21-22 school year, twice as high as before the pandemic (CMS 2022). Composite test scores for all subjects and grade levels from the 21-22 school year indicate 49.8% students are NOT grade level proficient and 34.8% are considered College-and-Career Ready proficient. Among economically disadvantaged students, those scores are 67.5% and 17.9% respectively (NC DPI 2022). These are the students whom CIS serves.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Communities In Schools of Charlotte-Mecklenburg, Inc. (CIS)
CIS places full-time, trained professionals – our Site Coordinators – in selected Charlotte-Mecklenburg schools to provide our evidence-based Integrated Student Supports. Site Coordinators work side by side with students, parents, teachers, school administrators, volunteers and community partners to provide caring relationships and critical resources to students and families. From basic needs such as clothing and health screenings, to academic support, mentoring, and exposure to cultural and work-life experiences, we do whatever it takes to ensure that students – regardless of the challenges they face – have what they need to build on their strengths, experience success in school, and reach their greatest potential.
CIS also provides Specialized Intervention Services that address very specific challenges of young people in our community, including: newcomer services, support for teen parents and college access and career readiness for "first-generation" students.
Where we work
Affiliations & memberships
Better Business Bureau Wise Giving Alliance - Organization 2009
External reviews

Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of CIS Seniors who graduated from high school
This metric is no longer tracked.Totals By Year
Related Program
Communities In Schools of Charlotte-Mecklenburg, Inc. (CIS)
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Percent of CIS Students who stayed in school
This metric is no longer tracked.Totals By Year
Related Program
Communities In Schools of Charlotte-Mecklenburg, Inc. (CIS)
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
CIS is guided by the larger vision of increasing the number of high school graduates, helping better position students to learn, and assisting students/families with accessing viable paths for post-secondary education/careers while fostering other opportunities for achievement, self-sufficiency, and educational equity. We are committed to ensuring that our students attend school daily, demonstrate positive youth development (including social-emotional learning), succeed academically, and are positioned for post-secondary success. CIS believes in our students, in their abilities and their amazing potential to take charge of their own stories. Our ultimate goal is to break down immediate and systemic barriers to create and sustain equitable outcomes.
What are the organization's key strategies for making this happen?
With our focus on attendance, college/career readiness, and overall student well-being, the CIS model remains applicable--perhaps even more so-- as the school district and our community seek to reengage young people, address chronic absenteeism, promote post-secondary success, and foster a school environment benefitting ALL students. The role of CIS staff and the trusted relationships we build with students, families, and school personnel, coupled with our use of evidence-based programming grounded by needs assessment, community-asset mapping, and data-driven case management processes, uniquely position CIS to contribute to the necessary conditions for learning and, ultimately, educational equity.
Utilizing the evidence-based Integrated Student Supports delivery model, a foundational framework of Social-Emotional Learning (SEL), and a Diversity, Equity, Inclusion, Access (DEIA) lens, CIS staff comprehensively assess/identify student strengths and barriers, then deliver case-management tailored to meet each child's unique needs to help meet them where they are; set personal and educational goals; and stay on track to reach their full potential. Targeted interventions provide supportive services focused on Attendance, Behavior, Coursework, and Parent Engagement. These focused supports, along with SEL, college readiness/career development activities, and life/leadership skills help to ensure that students progress on a positive trajectory to and through high school and beyond, unlocking their boundless potential and securing their own future.
Trained CIS Site Coordinators serve as pivotal, trusted, and consistent points of contact for students and their families. Parents and caregivers have shared that they see CIS staff as ("go to") critical connectors to vital programming, information/services and school/community resources. We work collaboratively with the entire school team (teachers/Student Support Teams/administrators), the district, and other community agencies to address key needs of our students, their families and neighborhoods, and the schools with which we partner. CIS staff ensure that resources are accessible, coordinated, and maximized. Our strategic coordination reduces duplication of limited services and builds on the existing strengths and assets of schools and their surrounding neighborhoods to address the complexity of student and family needs. Our daily presence in the schools, relationships with school personnel and our students/their families, as well as our collaborative partnerships with other community agencies, sets CIS apart.
What are the organization's capabilities for doing this?
Our organization, which began in 1985 at a single school serving 80 students, now impacts the lives of over 5,800 young people annually at 56 Charlotte-Mecklenburg Schools' (CMS) sites. CIS also assists an additional 30,000+ students at these same schools through school-wide programming, resource securement, and referrals to other county and agency supports. Our Comprehensive Service Delivery Model has expanded over the years from our school-based PreK-12 Intensive Student Supports (ISS)programming to also include Specialized Interventions that target/address specific chronic and increasing issues including college access/career readiness for low-income, first-generation students; support for teen parents balancing the challenges of childcare/high school graduation; assistance for youth who have been involved with the criminal justice system with their efforts to continue their education; serving immigrant/refugee/English Language Learner (ELL) students; and most recently, reengaging students who detached, disconnected, and/or disappeared from school during the pandemic and remote learning.
What have they accomplished so far and what's next?
CIS is pleased to highlight the efforts of 70+ CIS staff who returned in-person to 55 Charlotte-Mecklenburg schools (44 Title I) for the 2021-22 school year.
Core outcomes:
* 65% of CIS students were not chronically absent. (CIS attendance data reflects local and national trends of decreased student engagement and increased chronic absenteeism due to lingering effects of pandemic (including mandatory quarantine).
* 99% of CIS students stayed in school.
* 97% of CIS students were promoted to next grade level.
* 84% of CIS students achieved or made progress towards their identified academic, attendance, and/or SEL goals.
* 383 CIS Seniors graduated this past June with 84% indicating plans to attend a 2 or 4 year college and 15% entering an apprenticeship, the military, or workforce.
Key outputs:
* Conducted School Assessment & created School Plan for each school.
* Over 5,400 case-managed students (Integrated Student Supports plus Specialized Interventions) received targeted student supports based on his/her Individual Student Assessment & Student Plan.
* 32,000+ additional students received broad school-wide services.
* 92,000+ direct services and referrals were provided to our student caseload and their families in the areas of critical needs; Social-Emotional Learning; parent/guardian engagement; academic enrichment/support; leadership/life skills; college/career readiness; and social capital.
Highlighted activities:
* Attendance/engagement/academic/behavior monitoring and interventions (as needed)
* Distribution of school supplies, clothing, hygiene items, other critical needs
* Parent/guardian phone calls, texts, home visits, newsletters, workshops
* Review of grades, credits, transcripts
* Check-ins
* Goal-setting
* Classroom observation
* Tips on organization, time-management, study habits, test-taking, etc.
* Social-Emotional Learning curriculum/activities
* Academic enrichment/support (book clubs, End-of-Grade (EOG) prep, cultural field trips, tutoring, etc.)
* Leadership/life skills
* College/career readiness
* Social capital opportunities
* Holiday sponsorships
* Quarterly recognition/ Year-end celebrations
* School-wide support (Open House, Attendance Awareness month, family nights, college & career fairs, Second Harvest Food Pantry, College Decision Day celebrations, translation, etc.)
* Community referrals to other community agencies and resources
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
-
How is your organization collecting feedback from the people you serve?
-
How is your organization using feedback from the people you serve?
-
With whom is the organization sharing feedback?
-
Which of the following feedback practices does your organization routinely carry out?
-
What challenges does the organization face when collecting feedback?
Financials
Unlock nonprofit financial insights that will help you make more informed decisions. Try our monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights?
Learn more
about GuideStar Pro.
Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Communities In Schools of Charlotte Mecklenburg Inc.
Board of directorsas of 02/20/2023
Mr. Niles Brown
Jon Davis
Making Room
Veronica Calderon
DeVry University
Dwight Jacobs
Duke Energy
Federico Rios
City of Charlotte
Niles Brown
Grant Thornton
John A Tate III
Civic Leader
Kathryn Black
Bank of America
Jordan Collier
Bristol Myers Squibb
Yulonda D Griffin
Mecklenburg County
Vida Harvey
Novant Health
Andy Kalbaugh
Civic Leader
Shivani Mehta
Atrium Health
Eric W Norris
Albemarle Corporation
Nate Salley
Audible Coaching and Consulting
Diamond Staton-Williams
Atrium Health
Maxine Swayne
US Bank
Daniel Valdez
Hispanic Federation
Laura Vinroot Poole
Capitol, Poole Shop and Tabor
Brad Brown
Ally
Ty Chandler
AvidXchange
Steve Menaker
RSM Charlotte
Kayla Witherspoon
Property Maven, Inc.
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
-
Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 02/08/2023GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.