ASIAN AMERICAN RESOURCE FOUNDATION INC

aka AARC   |   Duluth, GA   |  www.aarc-atlanta.org

Mission

The Asian American Resource Foundation (DBA AARC) seeks to build self-sufficient models of success by increasing access to available resources in the community and meeting the high demand for human support services in the Asian American community. Our mission is to empower and strengthen all communities by providing culturally competent support services that enhance self-sufficiency and quality of life. AARC is dedicated to serve individuals and families throughout metro-Atlanta with an array of support services and programs.

Notes from the nonprofit

The Asian American Resource Foundation (DBA AARC) seeks to build self-sufficient models of success by increasing access to available resources in the community and meeting the high demand for human support services in the Asian American community. The late Reverend Henry Jee founded AARC in 1997 to serve the special needs of Asian Americans in metro Atlanta. He was inspired to help Asian American immigrants as the Welfare Reform Act of 1996 limited government support services and benefits to immigrants. AARC initially provided translation services for limited English proficient adults and operated a food pantry. AARC has served over 1,500 individuals every year through Adult English Literacy courses, a permanent housing program, support services including vocational education and mental health services, government benefits assistance, and health programs,and phone call assistance.

Ruling year info

1998

Executive Director

Dr. Connie Jee

Managing Director

Mr. Xavier Kim

Main address

3635 Peachtree Industrial Blvd. Suite 450

Duluth, GA 30096 USA

Show more contact info

EIN

58-2321987

NTEE code info

Alliance/Advocacy Organizations (S01)

Urban, Community (S31)

Alliance/Advocacy Organizations (J01)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Homeless Prevention and Rapid Re-Housing

Counseling/Social Services Program: Assist immigrant families and individuals in obtaining the government services that they need. Provide support through counseling during this often stressful time for individuals and families. Education Program: Provide classes to assist immigrants in adjusting to their new environment and to give them marketable skills. Such classes include English, computer operations, and U.S. citizenship test preparation. We also provide cultural classes such as oriental brush painting. Job Placement Assistance: We provide individuals with assistance in job search and placement. We have relationships with many employers and act as a matchmaker between employers and employees. Emergency Assistance/Food Pantry: We provide emergency assistance to families and individuals in need. Such assistance includes food distribution and motel subsidies. Health Services: We provide seminars and counseling on health awareness and disease prevention. Such seminars include seminars on breast cancer awareness and prevention for immigrant women.

Population(s) Served
Ethnic and racial groups
Health
Social and economic status

Where we work

Awards

Dr. Martin Luther King, Jr Community Service Award 2002

Gwinnett County's Martin Luther King, Jr. Celebration Committee

Affiliations & memberships

Gwinnett County's Martin Luther King, Jr Celebration Committee 2002

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    First of all, the mission of Asian American Resource Foundation (AARC) is to build self-sufficient models of success by increasing access to available resources in the community and meeting the high demand for human support services in the Asian American community. AARC visualizes the organization to be a true representation of the Asian American immigrant community as well as other minority community ho are financially and emotionally underprivileged, especially the single parents and children, victims of crime, and homeless individuals.

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys, Case management notes,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To inform the development of new programs/projects, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    For our mental health counseling program, we have include the Initial Program Questionnaires link to our website for new clients to provide his/her background information to expedite the eligibility determination. Our turnaround time is within 24 hours. For clients experiences, either positive or negative, and suggestions on our service, program, support systems, and testimonials, people we serve are advised to complete link embedded on the website. We value total a quality customer service with active engagement on email and phone communication. We also strongly recommend an in-person intake meeting.

  • With whom is the organization sharing feedback?

    Our staff, Our funders, Social media,

  • How has asking for feedback from the people you serve changed your relationship?

    We are confident that we provide the services that satisfy our clients even if we do not provide the services they are looking for. In such situation, we refer to other agencies and organizations we are networking with. The positive feedback bring more positive results. The positive results are based on the commitments each employees make based on the noble mission we have. We also encourage and guide our clients to fulfill their self-sufficiency plan which we go over every months. Not every clients fulfill their self-sufficiency plan within the time frame they determine. Yet, we take care of them even after they graduate from our program.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback,

  • What challenges does the organization face when collecting feedback?

    The people we serve tell us they find data collection burdensome, Staff find it hard to prioritize feedback collection and review due to lack of time, It is difficult to get honest feedback from the people we serve, It is difficult to identify actionable feedback,

Financials

ASIAN AMERICAN RESOURCE FOUNDATION INC
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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ASIAN AMERICAN RESOURCE FOUNDATION INC

Board of directors
as of 10/21/2021
SOURCE: Self-reported by organization
Board chair

Mr. Garry Guan

A-A Language Services, LLC

Term: 2021 - 2024

Moon Hur

Hana Service

Garry Guan

A-A Language Services, LLC

Joe Beasley

Antioch Baptist Church Society Ministry

Stefan Gresham

Gresham Transportation Services

Ina Jee

Grants Management Specialist, CDC

Byung Han

Pastor, Korean Central Presbyterian Church

Hannui Lee

Contek Construction, Inc.

Bum Nam

Mass Mutual

Melvin Everson

Gwinnett Technical College

Dr. Harold Jackson

Jackson Heath Group

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? No
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? No
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 10/21/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
Asian American/Pacific Islanders/Asian
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

The organization's co-leader identifies as:

Race & ethnicity
Asian American/Pacific Islanders/Asian
Gender identity
Male, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

We do not display disability information for organizations with fewer than 15 staff.

Equity strategies

Last updated: 10/21/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.