PLATINUM2024

The Place

Serving Georgia Since 1975

aka The Place   |   Cumming, GA   |  https://www.theplacega.org

Mission

The Place assists the people of Forsyth and Dawson counties with essential needs and to become self-sustaining.

Ruling year info

1998

President & CEO

Cristy Ferencie

Main address

2550 The Place Circle

Cumming, GA 30040 USA

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Formerly known as

The Sisters Place

The Place of Forsyth

EIN

58-2355072

NTEE code info

Emergency Assistance (Food, Clothing, Cash) (P60)

Thrift Shops (P29)

Human Services - Multipurpose and Other N.E.C. (P99)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Overall, The Place addresses the difficult circumstances faced by those living in poverty. These situations run the gamut of needs and implications such as evictions, utility disconnections, unemployed or underemployed, lack of transportation and health care, food insecurity, loneliness, youth delinquency, and essential needs.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Emergency Client Assistance

Emergency Assistance or Financial assistance is used for residents in crisis with threat of eviction/foreclosure or disconnection of utilities. This program also provides emergency heat during the winter months. All assistance is need based and justified through proof of income and expenses, and other documentation.

Population(s) Served
Adults

Providing emergency assistance with limited life sustaining medications for clients in need that do not have insurance. Additionally we can address limited basic emergency dental to eliminate suffering and pain. Funded by an annual grant from The Community Foundation of Greater Atlanta.

Population(s) Served
Adults

Main Food Pantry distributions, daily Surplus Bread room, a weekly Wednesday Noon Day meal, Easter, Thanksgiving, and Christmas food distributions.

Population(s) Served
Adults

Day old bread, desserts, and boxes of food items that are slightly damaged are picked up by our agency vehicle from two Publix grocery stores in Forsyth County. These food items are shared with residents in need. The surplus room is supervised by volunteers to help us to ensure that the food items will be shared. These items are a great supplement to the bags/boxes of food we distribute. Local growers also bring their fresh produce that is also shared in this room. The Surplus pantry is based strictly on an honor system and no one is required to justify their need for these items.

Population(s) Served
Adults

Voucher for a needed item from our Thrift Stores may be given if a need is shown and the item is available.

Population(s) Served
Adults

This program is to provide for the needs of the children of our clients to ensure that their basic needs are met. Additionally we seek to ensure that each school age student will have a new backpack and school supplies to start the school year off on a positive note.

Population(s) Served
Families

Where we work

Awards

Agency Excellence Award 2023

Georgia Mountain Food Bank

Best NonProfit 2023

Forsyth County

Best NonProfit 2022

Forsyth County

Best Place to Volunteer 2023

Forsyth County

Best Place to Volunteer 2022

Forsyth County

Best Thrift Store 2023

Forsyth County

Best Thrift Store 2022

Forsyth County

Best Community Event 2023

Forsyth County

Best Community Event 2022

Forsyth County

Affiliations & memberships

Charity Navigator 2023

Forsyth County Chamber of Commerce Member 2023

Dawson County Chamber of Commerce Member 2023

Forsyth County Chamber of Commerce Member 2022

Dawson County Chamber of Commerce Member 2022

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of volunteer management professionals trained

This metric is no longer tracked.
Totals By Year
Type of Metric

Other - describing something else

Direction of Success

Increasing

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

The Place is currently working on expanding our services and programs into neighboring counties, establishing homes for youth aging out of foster care, and increasing the effectiveness of our workforce & education development program.

We have been in communication with area agencies to determine gaps in service and how best to provide assistance in other counties.

Provide housing for youth aging out of foster care.

To enhance our workforce development program, we will consultant with other similar programs to determine best practices and to identify strategic partnerships.

Since 1975, The Place has established the credibility, human resources, and revenue streams necessary to expand its programs and services.

We have identified and established community partners in the geographical areas of intended expansion.

In 2020, we purchased a home that will house girls aging out of foster care.

We have pivoted our delivery model for workforce & education development and are currently in discussions with potential partners.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We act on the feedback we receive, We share the feedback we received with the people we serve

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, It is difficult to identify actionable feedback

Financials

The Place
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

The Place

Board of directors
as of 01/22/2024
SOURCE: Self-reported by organization
Board chair

Mike Mapes

Brad Beisbier

First Citizens Bank

Wendy Goodrow

volunteer

Scott Keen

Edward Jones

Danny Migliorisi

retired

Dawn Hooper

retired

Mike Poynter

retired

Judy Vitucci

retired

Robert Shanahan

retired

Sherry Ajluni

Team Sherry

Michael Mapes

retired

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Not applicable
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Not applicable

Organizational demographics

SOURCE: Self-reported; last updated 1/22/2024

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability

Equity strategies

Last updated: 01/19/2024

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We disaggregate data by demographics, including race, in every policy and program measured.
Policies and processes
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.