GOLD2023

Children's Voice: CASA, Inc.

Change a Child's Story

aka Douglas County CASA   |   Douglasville, GA   |  www.douglascountycasa.org

Learn how to support this organization

Mission

Providing trained volunteers to advocate for abused and neglected children in Douglas County foster care.

Ruling year info

2006

Executive Director

Katy Hilbert

Main address

8701 Hospital Dr. Suite C

Douglasville, GA 30134 USA

Show more contact info

EIN

58-2488628

NTEE code info

Children's and Youth Services (P30)

Foster Care (P32)

Adoption (P31)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2022, 2021 and 2020.
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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Nearly 700,000 children in the U.S. experience abuse or neglect each year. Instead of playing with neighbors and making happy family memories, they're attending court hearings, adjusting to new foster homes and transitioning to new schools. That's a heavy burden for a child to carry. With a Court Appointed Special Advocate (CASA) volunteer dedicated to their case, Douglas County, Georgia's most vulnerable children will have someone speaking up for their best interests. With your support, more children will have the opportunity to thrive in a safe and loving home.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Douglas County CASA Volunteers

Children's Voice: CASA, Inc. is a 501(c)(3) nonprofit organization, located in Douglas County, Georgia, committed to recruit, train and support citizen-volunteers to advocate for the best interests of children, who have been abused and neglected, in courtrooms and our community. We are empowered directly by the courts and provide judges the critical information they need to ensure that each child’s rights and needs are being attended to while in foster care. Court Appointed Special Advocate (CASA) volunteers stay with children until they are placed in loving permanent homes. For many children, a CASA volunteer is the only constant adult presence in their lives.

Population(s) Served
Children and youth
Families

Where we work

Affiliations & memberships

National CASA 1999

Videos

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Children's Voice: CASA, Inc.'s primary goal: To provide a CASA volunteer to every child in foster care in order for them to not only survive, but thrive.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, Staff find it hard to prioritize feedback collection and review due to lack of time, It is difficult to identify actionable feedback

Financials

Children's Voice: CASA, Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Children's Voice: CASA, Inc.

Board of directors
as of 11/09/2023
SOURCE: Self-reported by organization
Board co-chair

Lyndsey Sargent

Douglas County/Douglasville WSA

Term: 2021 - 2024


Board co-chair

Katie Arfanakis

Lynne Jenkins

NetSuite Business Software

Lesia Vick

Keep Douglasville Beautiful

Judy Moore

Chick-fil-A

Rod Sisson

Community Volunteer

Lyndsey Sargent

DDCWSA

Katie Arfanakis

Harvester Christian Academy

Teaa Allston-Bing

City of Douglasville

Charles Camp

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Michelle Crist

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Kevin Head

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Kelly Johnson

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Beverly White

Community Volunteer

Tammy Segura

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Mike Stephens

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Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 11/9/2023
info Candid has made improvements to the race and ethnicity options.

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender
Sexual orientation
Decline to state
Disability status
Decline to state

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability

Equity strategies

Last updated: 11/11/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.