Quest Community Development Organization Inc

Creating communities that change lives.

aka Quest Communities   |   ATLANTA, GA   |  http://www.questcommunities.org

Mission

Quest Communities has as its mission “to develop affordable housing and provide needs-based community services to enhance the quality of life for underserved individuals and families.”

Ruling year info

2001

President & CEO

Mr. Leonard L Adams Jr.

Main address

878 ROCK ST NW

ATLANTA, GA 30314 USA

Show more contact info

EIN

58-2634738

NTEE code info

Other Housing Support Services (L80)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Quest is working to address affordable housing coupled with supportive services for homeless and very low income families in Atlanta, Georgia. The targeted communities have struggled in recent years with a declining population, failing schools, blight, poor housing stock, poverty, lack of economic mobility and unemployment. The community has approximately 15,079 residents with 6,333 households; the vast majority of which are rentals (5,834) and most of the rentals are owned by investors. Poverty is concentrated in pockets in the neighborhoods with English Avenue having 64% of all residents and over 80% of children 18 years of age or younger living in poverty. Over 60% of the population uses the Emergency Room as their primary source of healthcare and 24% of adults’ lack health insurance, with 25% of children 19 and under lacking health insurance.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Quest Socially Equitable Housing

The term, "affordable housing" implies you must be able to afford a home in order to live in one. Instead, Quest refers to what we do as, "socially equitable housing" which is subsidized by the government (federal, state, local), philanthropy, corporations, non-profits, land trusts, faith-based institutions, or a combination thereof for the purposes of promoting equity and to decrease generational poverty.

Everyone should have an opportunity to create a life for themselves from a strong foundation -- a safe and secure home. That's what makes our approach "socially equitable."

Population(s) Served
Economically disadvantaged people
Homeless people

Where we work

Affiliations & memberships

NeighborWorks 2021

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of households that retain permanent housing for at least 6 months

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people, Homeless people

Related Program

Quest Socially Equitable Housing

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Quest is a comprehensive community development corporation that primarily serves Atlanta’s Westside, with an emphasis on the Vine City and English Avenue neighborhoods. Quest has three main focus areas –

1) developing and managing socially-responsible housing for very low income residents;

2) ensuring that residents have direct access to a variety of services such as individualized case management, behavioral health, and workforce development; and

3) providing solutions that reduce barriers to financial equity

A community development corporation (CDC) typically serves economically-challenged communities and choose to be involved in one or more of a variety of activities including affordable housing development, economic development, education, community organizing, and other activities that support the growth of the community. As a comprehensive CDC, Quest recognizes that the expansion of low income housing, by itself, is insufficient in building communities that change lives. Instead, Quest is intentional about offering services in all of its developments. However, Quest makes available services and programs to all community residents.

Through collaboration, Quest seeks to transform the lives of all community residents. As advocates for the clients we serve, Quest supports the concept that decent housing is a right. We must continue to demand for housing reform at all levels, including encouraging the philanthropic community to step up, get local communities more involved, and get large businesses to understand the benefits of investing in housing to create a stronger workforce.

The term, "affordable housing" implies you must be able to afford a home in order to live in one. Instead, Quest refers to what we do as, "socially equitable housing" which is subsidized by the government (federal, state, local), philanthropy, corporations, non-profits, land trusts, faith-based institutions, or a combination thereof for the purposes of promoting equity and to decrease generational poverty.
Housing before health care. Housing before jobs. Housing before education. Everyone should have an opportunity to create a life for themselves from a strong foundation -- a safe and secure home. That's what makes our approach "socially equitable."

The strategies for achieving the organization's goals include an aggressive approach to significantly expand the stock of affordable housing for homeless and very low income residents of Atlanta's Westside.

Goals
1. Increase the production of affordable rental housing in Atlanta’s Westside neighborhoods.
2. Increase housing stability for current Westside residents.
3. Work with community partners to increase the number of residents participating in local workforce development programs by 20% in the next 3 years.
4. Work with community partners to increase access to health services by expanding services within the community.
5. Use leverage as a community development corporation to pursue expansion of economic development opportunities for Westside residents.

Challenges
- Gentrification has begun and area residents are concerned they will be displaced. Residents are also concerned about preserving the historical legacy of the community.
- English Avenue and Vine City contain one of the highest concentrations of abandoned or blighted properties in the metro Atlanta area. Nearly 43% of all housing units are vacant and abandoned, which equates to 400 - 500 properties in a 1000-acre footprint.
- If nothing is done to preserve affordable housing, existing residents may be unable to remain in their community in the next few years. Only a 15% home ownership rate jeopardizes inertia for organizing around the rights and needs of home owners.
- Residents repeatedly identified transportation as an access barrier to services and jobs.
- Residents have significant employment challenges. There are few job prospects within the community.

Strategies
The aforementioned goals will be accomplished by the following strategies:
• Improve the quality and mix of available housing stock for low income and very low income residents
• Identify three to five key short term development opportunities as priority projects that preserve affordability
• Integrate job creation opportunities into redevelopment scenarios
• Promote public/private partnership opportunities among developers and interested groups
• Complete the development of a centralized resource center that could provide access to a comprehensive array of human services needed by residents, to include workforce development and health.

Since 2001, Quest has developed affordable housing and other socially responsible properties, and has delivered community-based services to stimulate change in the communities we are honored to serve. Quest seeks to continue serving as a dedicated resource and change agent for vulnerable populations through sustainable community development activities. More recently, we have increased our human resources capacity in both our Property Management and Property Development divisions to ensure we have the talent on board to take the Quest to the next level.

Quest is on target to becoming the largest non-profit, community development organization in Georgia that delivers quality affordable housing and a comprehensive array of social services. With all of the major projects in the pipeline, Quest is taking things to another level, and we will have solidified our footprint in Atlanta. The next horizon is to serve as an advocate for affordable housing for very low income persons in Georgia and throughout the southeast, and we look forward to the challenges and opportunities this task affords.

Quest owns and/or manages over 200 housing units, 11 single family homes, and 4 commercial properties. As a nonprofit developer, Quest plans to add 452 additional affordable housing units on Atlanta’s Westside over the next three years totaling $87 million. In addition, Quest currently manages the personal finances of well over 500 clients throughout the state of Georgia for whom Social Security has deemed them unable to manage their own finances. Our accomplishments, to date, are summarized below:

• Quest is the largest owner/manager of supportive housing in Atlanta
• 90% of Quest residents do not return to homelessness
• Quest is Atlanta’s largest nonprofit developer of housing for persons below 30% AMI (average median income)
• Quest recently completed a $5 million capital campaign to build a 26,000 sf Quest Nonprofit Center for Change
• Quest plans to invest $87 million in affordable housing for very low income individuals and families over the next three years
• Quest has provided comprehensive supportive services to approximately 8,000 persons in its nearly 20 years of existence
• Based on federal guidelines that measure quality in supportive housing, Quest scores among the best providers in metropolitan Atlanta

What's next? In the next three years, Quest plans to develop over 500 additional affordable housing units.

Financials

Quest Community Development Organization Inc
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Quest Community Development Organization Inc

Board of directors
as of 5/6/2021
SOURCE: Self-reported by organization
Board co-chair

Ms. Faye Floyd

retired

Term: 2018 - 2022


Board co-chair

Ms. Aisha Thomas

The Thomas Agency, LLC

Term: 2018 - 2022

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 05/06/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

No data

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

No data

Equity strategies

Last updated: 05/06/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.