JACKSONVILLE HUMANE SOCIETY

Generosity breeds joy.

aka Jacksonville Humane Society, Inc.   |   Jacksonville, FL   |  www.jaxhumane.org

Mission

The Jacksonville Humane Society provides care, comfort and compassion to animals in need while engaging the hearts, hands and minds of our community to bring about an end to the killing of abandoned and orphaned shelter animals.

Ruling year info

1981

CEO

Mrs. Denise Deisler

Main address

8464 Beach Blvd

Jacksonville, FL 32216 USA

Show more contact info

EIN

59-0624410

NTEE code info

Animal Protection and Welfare (includes Humane Societies and SPCAs) (D20)

Animal Protection and Welfare (includes Humane Societies and SPCAs) (D20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

The Jacksonville Humane Society provides care, comfort and compassion to animals in need while engaging the hearts, hands and minds of our community to bring about an end to the killing of abandoned and orphaned shelter animals.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

On-site & Mobile Adoptions

JHS finds loving homes for more than 9,000 companion animals each year.

Population(s) Served
Adults

The Jacksonville Humane Society provides humane education and outreach to the Jacksonville community. Our humane education programs include Camp Paw Prints, a summer day camp for youth, and Pawsitive Reading, an afterschool program where youth read to shelter animals.

Population(s) Served
Children and youth
Adults

The JHS Animal Hospital provides affordable veterinary services to pet owners in northeast Florida. Each year, we provide more than $500,000 in charitable care to shelter and public pets through our hospital.

Population(s) Served
Adults

The Jacksonville Humane Society provides behavior assistance to struggling pet owners including a behavior helpline, public classes covering responsible pet ownership and positive reinforcement training. Our behavior staff also works to enrich the lives of our shelter animals and increase their adoptability.

Population(s) Served
Adults

JHS provides pet retention services to keep pets healthy, happy and in their homes. This includes, but is not limited to, a pet food bank, veterinary care, emergency boarding, and rehoming services.

Population(s) Served
Unemployed people
People with physical disabilities

JHS is hard at work to reduce shelter euthanasia Florida by providing mentoring services and learning opportunities to animal shelters statewide.

Population(s) Served
Adults

Where we work

Accreditations

Maddie's Fund Hero 2019

Awards

Innovative Thinking in the Community 2015

Jacksonville Non Profit Center

Affiliations & memberships

Best Friends Animal Society Advancement Award 2020

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of animal adoptions

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

On-site & Mobile Adoptions

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

JHS is open for adoption 7 days a week, 363 days a year. All pets are spay/neutered, microchipped and vaccinated prior to adoption.

Number of families served

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Pet Safety Net

Type of Metric

Context - describing the issue we work on

Direction of Success

Increasing

Context Notes

JHS provides free and low-cost resources to pet owners in need through our safety net programs that keep pets and people together in times of crisis.

Number of clients participating in educational programs

This metric is no longer tracked.
Totals By Year
Related Program

Humane Education

Type of Metric

Context - describing the issue we work on

Direction of Success

Increasing

Context Notes

JHS offers educational programs for children ages 5-18. The programs were put on hold in 2017 for construction of our new building. In 2018, they now include a reading program, camp, and field trips.

Total number of volunteer hours contributed to the organization

This metric is no longer tracked.
Totals By Year
Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

The Jacksonville Humane Society provides care, comfort and compassion to animals in need while engaging the hearts, hands and minds of our community to bring about an end to the killing of abandoned and orphaned shelter animals.

The Jacksonville Humane Society is a leader in lifesaving. In order to end the killing of shelter animals, we offer the following services to our community: open and affordable adoptions, pet safety net resources, low-cost or free veterinary care, and humane education. While under the care of JHS, all animals receive compassionate treatment including veterinary care and enrichment. JHS partners with many organizations in our community and nationwide to save the lives of pets in need and serve the families who love them.

The Jacksonville Humane Society (JHS), founded in 1885, is the second oldest non-profit in the city of Jacksonville. In 2005, JHS officially became a no kill animal shelter. Shortly after, we formed a coalition with First Coast No More Homeless Pets and Animal Care and Protective Services to make Jacksonville a no kill city. In 2014, that goal became reality and Jacksonville became the nation’s largest no kill city. In 2014, 91% of all animals who entered the shelters left alive. In 2015, thanks to continued partnerships, we raised that number to 93% and have sustained it since. In 2017, JHS opened the doors to our brand new Adoption, Education and Pet Help Center. We are proud to provide the community with pet adoption, humane education opportunities and resources for pets and people in need.

The mission of the Jacksonville Humane Society is to provide comfort, care, and compassion to the homeless animals in Jacksonville while engaging the hearts, hands and minds of our community. JHS strives to be a resource for both pets and their owners. In 2018, JHS accomplished the following:

• Found new homes for 7,476 pets
• Performed 7,396 spay/neuter surgeries
• Provided resources for pets to 3,035 low-income families
• Served 1,361 children via our humane education programs

In 2015, JHS was awarded the Innovative Thinking Award from the Northeast Florida Non-Profit Center for our role in making Jacksonville a no kill city. JHS and our partners have been nationally recognized for our efforts by organizations such as Best Friends Animal Society, the Humane Society of the United States, the ASPCA, PetSmart Charities and the Petco Foundation. JHS was recently tapped by Best Friends Animal Society to lead the way in helping Florida become a no kill state.

JHS was founded in 1885 and is proudly serving our community in Jacksonville, FL. JHS provides a variety of services including pet adoption, a low-cost veterinary clinic, pet retention services and humane education. In 2018, JHS found homes for 7,476 dogs and cats, helped 3,035 families with pet retention, performed 7,396 spay and neuter surgeries and had 1,361 children participate in our humane education programs. JHS closely partners with our city municipal shelter, Animal Care and Protective Services, to maintain a live release rate of 90% or higher for our city.

JHS has recently begun working with other shelters to help increase the live release rate throughout the state. By providing assessments, mentorships and shadowing opportunities, JHS is working to help save the lives of pets throughout the state of Florida. This innovative partnership model is a pilot program with the chance to be replicated throughout the nation. JHS is proud to share and learn from our colleagues to change Florida from the state with the 3rd worst euthanasia numbers in the nation to the state with the least.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    The Jacksonville Humane Society is proud to serve a wide variety of constituents: - Individuals and families looking to adopt new companion animals - Individuals and families facing immediate crisis who need resources that allow them to keep their pets - Individuals and families who find stray, lost, or abandoned pets - Children who participate in our humane education and literacy programs - Individuals and adults with disabilities who need the opportunity to gain workforce development skills - Veterans who are transitioning to civilian life and need support to find a community or a new career - Individuals who wish to serve their community as volunteers - High school students of color who wish to explore a career in veterinary science and animal welfare via internships and more!

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    The Jacksonville Humane Society recently used survey responses to further improve our adoption procedures. After feedback from several families about wait times, we implemented several changes. We added an additional staff member and recruited highly-skilled volunteers to serve during the busiest times of the week. Upon surveying the clients who use our Pet Help Center resources, we learned that transportation to and from our clinic is often an issue that prevents families from being able to get proper wellness care for their pets. We began seeking new opportunities to partner with local businesses in underserved areas to provide free vaccination clinics for dogs and cats. We were even able to offer free flu and COVID-19 vaccines to pet parents, too.

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners,

  • How has asking for feedback from the people you serve changed your relationship?

    We greatly value the feedback from those we serve. Through our most recent efforts, we are proud that we have made shifts to our programs to ensure that needs are being met for pets and the people who love them throughout our community.

  • Which of the following feedback practices does your organization routinely carry out?

    We aim to collect feedback from as many people we serve as possible,

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback,

Financials

JACKSONVILLE HUMANE SOCIETY
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

JACKSONVILLE HUMANE SOCIETY

Board of directors
as of 10/06/2022
SOURCE: Self-reported by organization
Board chair

Lise' Everly

Cici Anderson

Marsh Landing Country Club Realty

Kaci Barnes

Baptist Health

Linda Stein

Board Member Emeritus

Eric Bruder

University of North Florida

Kathy Caldwell

Sanofi

Bruce Coggins

Community Advocate

Abel Harding

Iberia Bank

Gary Meeks

Community Advocate

Dina DeMarco

Hueman

Cantrece Jones

Acuity Design Group, Inc.

Lori Tomeo

Johnson & Johnson

Sean Lueck

Florida Blue

Heather Yearwood

PGA Tour

Kristine Cherek

Community Advocate

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 3/8/2022

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female
Sexual orientation
Decline to state
Disability status
Decline to state

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

Equity strategies

Last updated: 03/08/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.