YMCA of Northwest Florida

The Y. For a better us.

aka YMCA of Northwest Florida   |   Pensacola, FL   |  http://www.ymcanwfl.org

Mission

To put Christian principles into practice through programs that build healthy spirit, mind and body for all.

Ruling year info

1970

CEO

Mr. Michael Bodenhausen

Main address

P.O. Box 13170

Pensacola, FL 32591 USA

Show more contact info

EIN

59-0624465

NTEE code info

YMCA, YWCA, YWHA, YMHA (P27)

Physical Fitness/Community Recreational Facilities (N30)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Our focus areas are to nurture the potential of every child and teen; improve the nation's health and well-being; and give back and support our neighbors. We do this by working together with our members, volunteers, donors and other like-minded nonprofits to find collaborative solutions to local needs, such as combating chronic disease, preventing drowning, improving educational outcomes for youth, and connecting people into community.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Health & Wellness

Programs that promote health and well-being for all, such as individual exercise, group exercise, recreation and nutrition education.

Population(s) Served
Adults

Programs that offer safe, enriching opportunities for youth during out-of-school times, such as before and after school and during summer and holiday breaks.

Population(s) Served
Children and youth

Programs that promote safety in and around water and provide age-appropriate swim instruction.

Population(s) Served
Adults

Recreational youth sports programs in soccer, flag football, basketball, volleyball, baseball.

Population(s) Served
Children and youth

Where we work

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    We serve all people - all ages, abilities, races, socioeconomic levels, religions, sexual orientations, genders and gender identities.

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Constituent (client or resident, etc.) advisory committees,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To strengthen relationships with the people we serve,

  • What significant change resulted from feedback?

    We are planning a significant facility renovation in December based on a growing number of surveys indicating crowding issues in our downtown branch. We will be relocating a key area and opening up the previous space to provide more room for wellness activities and allow for appropriate distancing at this time.

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board,

  • How has asking for feedback from the people you serve changed your relationship?

    We have been able to separate the occasional "squeaky wheel" from broader trends that require action. When we make changes, we are using data-driven processes rather than general thoughts or feelings.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback,

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback,

Financials

YMCA of Northwest Florida
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

YMCA of Northwest Florida

Board of directors
as of 10/19/2021
SOURCE: Self-reported by organization
Board co-chair

Ms. Stephanie White

Attorney - Adoptions

Term: 2022 - 2020


Board co-chair

Ms. Jodi Dubose

Stichter, Riedel, Blain & Postler

Term: 2020 - 2022

Sally Bergosh

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Ed Carson

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Jon Kagan

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Don Haferkamp

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Kramer Litvak

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Alan Nickelsen

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Tom Owens

BB&T

Alan Moore

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Shannon Nickinson

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John Porter

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Chandra Smiley

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Kristie Tobias

Huron/Studer Group

Lee Evans

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Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes