Primrose Center Inc.
Programs and results
What we aim to solve
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Off-Site Employment and Work Training (Enclaves)
Enclaves consist of a small group of eight or fewer adults, who work at a community job site with a supervisor provided by Primrose. Participants perform various service contracts, which enable them to perform valued roles in the community. Participants are paid under a special certificate from the Department of Labor and are paid according to production and work quality. Enclaves are another choice offered to people to learn and practice new skills that will attract potential employers. This is especially important in cases where the person and their support team have safety concerns and will benefit from the ease and comfort of a transition program. Current enclave locations include: Florida Mall Food Court, Primrose Janitorial Services and Primrose Cafeteria Services.
Adult Day Training (ADT)
Adult Day Training (ADT) is offered at the main facility in Orlando, Florida. Programs included under our ADT program are: Primrose Industries, Therapeutic Activity Program (TAP) and the Positive Intervention Program (PIP). The ADT encompasses a variety of programs for adults. By partnering with community businesses, our clients perform subcontracted production work and earn a paycheck, while local businesses receive high quality work. The program operates Monday - Friday, 8:30 a.m. - 2:30 p.m. Most clients supported through ADT participate in the Primrose Industries program, which primarily focuses on subcontract work for companies in the tri-county area. Clients are paid a piece rate wage through a special certificate from the Department of Labor. The program's objective is to increase each person's employability skills and independence and to help him/her to secure and sustain a job in the community. The Therapeutic Activities Program (TAP) is another choice for individuals requiring a higher level of support and in need of physical assistance with day-to-day needs. TAP offers services to meet the hopes, dreams and needs of each person. Included in these services are: a sensory stimulation room, which introduces a relaxing and wonderful blend of sights, sounds, textures and aromas; a therapeutic garden to enjoy and care for; opportunities for learning and enhancing communication; physical management programs, self-care and activities to enable individuals to become healthier, happier, and more independent. The Positive Intervention Program (PIP) is for individuals who require a higher level of support and are in need of intensive services. Those enrolled in PIP receive customized support and intervention strategies designed to facilitate the learning of positive social behaviors, interpersonal relations, and desired personal outcomes. The staff works closely with each participant customizing the services by focusing on the most important issues.
Residential Services
This program offers clients the opportunity to strive for increased independence in the community by learning different life skills within one of the six Residential Homes. Individuals living in these residences are provided with education in the areas they may desire to increase independence. Some of the skills they learn range from, but are not limited to: daily living, grooming/hygiene, cooking, and community safety skills. They enjoy social outings year round and often spend time with their families whenever possible. Qualified staff stayes at each home to assist with whatever support is needed.
Supported Employment Services
This program places people in competitive employment. The people supported are paired with a Placement Specialist who assists them with finding a suitable job and provides on-the-job training once the person is hired. A Placement Specialist remains at the job site working one on one with him/her until the individual has developed the skills required to perform the job independently, is comfortable with his/her position and the employer is satisfied with job performance. Individuals served will receive continued assistance at the job site as long as they remain at the same job or until they no longer desire services. The Supported Employment Program seeks to break the cycle of poverty and dependency prevalent in people with disabilities. The Placement Specialist works with the person to develop skills in decision making, conflict resolution, goal setting, resume preparation, job counseling, communication, values clarification, and travel training. Primrose's Employment Services program assists low income persons with disabilities to move toward self sufficiency through placement and job training services that creates long term investments in the community. Employment Services Employment Services is time-limited job coaching. This program is for people who are clients of Vocational Rehabilitation and need assistance locating a job, as well as, the initial job training beyond what the employer may provide. The program is time limited to ninety days of successful employment at which time closure is obtained.
Supported Living Services
The Supported Living Program offers supports and opportunities that assist people with disabilities in experiencing full and rewarding lives as contributing members of their community. This is achieved with the assistance of a Supported Living Coach. The coach assists each person with finding proper living accommodations, which suits their desires, needs, and finances. The Supported Living Coach educates the person in any areas they desire, as well as, enhances their ability to live independently. These areas of education may include but are not limited to the following: grocery shopping, money management, paying bills, household chores, self-medication training, cooking, and using public transportation.
Where we work
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Login and updateAffiliations & memberships
Chamber of Commerce 2017
Coalition on Residential Education (CORE) 2017
External reviews

Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
It is the overarching goal of Primrose Center and its programs to help create opportunities for individuals with intellectual and developmental disabilities to live up to their fullest potential and improve their quality of life in an atmosphere of dignity, while respecting their personal goals and dreams. We target our services for individuals living in Orange, Osceola and Seminole counties. We are addressing the needs of the intellectual and developmentally disabled to obtain independent employment in the community or through work enclaves or through Primrose Center's adult training program. It is our desire to foster greater independence and encourage those we serve to become more of an active participant in their community. Through our residential services we are working with individuals who need a more structured, supervised environment or those who are working to actively transition into independent, community living options that are designed for those who are more self-sufficient. Through life-skills training, we are encouraging and fostering self-care and independence. We measure our long-term success by the numbers of individuals that are able to obtain a job, complete job roles and maintain that employment opportunity. Another measure of success is increasing and maintaining the sources of employment sources such as independent jobs, onsite work enclave opportunities and sources of contract work through companies in the community. We will measure our success in the residential program by increasing the skill levels and improved quality of life for those who reside in our group homes. Another measure of success is how many individuals transition from a more structured, supervised environment to a more independent community placement with minimal support from staff. Primrose Center aims to be a voice and advocate for the rights of those we serve. Through our collaborative partnerships we are raising visibility of the struggles and needs of those we serve and helping inspire the community to be more responsive in helping to meet those needs and alleviate some of the challenges.
What are the organization's key strategies for making this happen?
What are the organization's capabilities for doing this?
Primrose Center has been providing services to people with disabilities since 1952. The structure of Primrose is similar to other nonprofits. The organization is led by a volunteer Board of Directors. The Chief Executive Officer (CEO) reports to the Board and the CEO manages the Chief Financial Officer.Primrose's management team is responsible for all aspects of fundraising, stewardship and grants management. The team has more than 100 years of combined experience working with individuals with developmental disabilities. Primrose has seven locations including the administrative office on Fern Creek Avenue and six residential homes.
What have they accomplished so far and what's next?
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Primrose Center Inc.
Board of directorsas of 8/28/2017
Ms. Leslie North
PCM
Term: Dec 2016 - Dec 2018
Vicki Gillett
parent representative
Helen Galloway
Orlando Health
Leslie North
PCM
Bill McCormac
Financial Advisors
Ann Chong
Teacher
Lino Mancebo
SunTrust Bank
Rob Schlotman
CPA