Humane Society of North Pinellas, Inc.

Saving Lives Is What We Do

aka Humane Society of Pinellas   |   Clearwater, FL   |  www.humanesocietyofpinellas.org

Mission

To prevent animal homelessness in our community and provide care and assistance to animals in need.

Ruling year info

1986

CEO

Mr. Jeff Voelpel

Main address

3040 State Road 590

Clearwater, FL 33759 USA

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EIN

59-0781650

NTEE code info

Animal Protection and Welfare (includes Humane Societies and SPCAs) (D20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

The mission of the Humane Society of Pinellas (HSP) is to prevent animal homelessness in our community and provide care and assistance to animals in need. We believe that every life matters and saving lives is what we do. In 2019, HSP saved 2,664 homeless animals with a 99% live release rate. As Pinellas County’s largest no-kill shelter, it is our duty to save as many animals as possible and ensure every treatable animal receives medical care they need and find them their forever homes. We treat for many conditions that may render an animal un-adoptable elsewhere, such as heart worm, ringworm, amputations, treatable cancers, diabetes, FIV, broken bones and specialty cases like partial paralysis. At HSP, we believe in providing affordable veterinary care at our veterinary hospital and have a variety of safety net programs to help people keep companion animals healthy and in their homes, rather than surrendering them to shelters.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Humane Society of Pinellas Foster Program

The Humane Society of Pinellas goes above and beyond for every animal, especially when they aren't ready for adoption and need a little extra TLC! 277 Pet foster parents open their homes, and their hearts, to animals in need of medical care, behavioral training, or those that just need to grow. No matter a person’s lifestyle and pace, there is a pet that is a perfect fit for each foster home! We do our best to set each foster parent up for success with his or her individual circumstance. No experience required as our Foster Coordinator provides training and support for all foster parents.

Population(s) Served
Adults

Fostering a humane community starts with educating children. The Humane Society of Pinellas's Deanna Marie Palestra Humane Education & Outreach program teaches kindness, respect, and empathy for both humans, animals, and the environment that we all share. In Deanna’s memory, we strive to establish a sense of responsibility and make the world a better, more humane place. The Humane Society of Pinellas offers a variety of camps and clubs with over 5,000 participants that promote a solid foundation of compassion towards animals.

Population(s) Served
Children and youth

The Humane Society of Pinellas Senior Pet Connection supports 264 low-income and home bound senior citizens by making monthly deliveries of pet food and supplies to their over 424 pets at no cost. Like a "meals on wheels" for pets, this program allows seniors to provide the level of care they know their pets deserve, without having to leave their home. Our dedicated staff and volunteers also assist participants with routine vaccines and preventatives in addition to the pet food.

Population(s) Served
Seniors

The Humane Society of Pinellas (HSP) manages and maintains a free Pet Food Pantry, which provides food to owners and their 989 pets in need. The pantry supplies food for short-term, emergency situations, as well as long-term support. For the first three months, HSP does not require any "proof of need." We understand that pet owners may face financial hardships at any time. If pets are unaltered or not up-to-date on vaccinations, HSP arranges these services with the owner. The pet food pantry is stocked through the generosity of our donors!

Population(s) Served
Economically disadvantaged people

We realize that sometimes emergencies occur that may prevent someone from being able to care for their pet temporarily; however, their commitment to their pet prevents them from wanting to proceed with surrender. In certain circumstances, the Humane Society of Pinellas is able to temporarily provide housing for these pets.

Population(s) Served
Unemployed people

Volunteers are an integral part of the Humane Society of Pinellas (HSP) providing nearly 23,000 hours of assistance to our shelter annually. Just like our staff and animals, volunteers are considered part of the HSP family and are valued members of the shelter team. HSP offers a variety of volunteer opportunities to suit all interests, experience level, and time constraints.

Population(s) Served
Adults

Where we work

Awards

Medium Not-for-Profit Business of the Year 2013

Clearwater Regional Chamber of Commerce

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of participants engaged in programs

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth

Related Program

Humane Society of Pinellas Humane Education Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

The number has decreased due to COVID, but we anticipate growth after completion of our ongoing expansion project.

Number of citizens participating in the Senior Pet Connection Program

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors

Related Program

Humane Society of Pinellas Senior Pet Connection Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

This is the number of low income, home bound senior citizens receiving free pet food and supplies to allow seniors to provide the level of care their pets deserve.

Total number of volunteer hours contributed to the organization

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Context Notes

The Humane Society of Pinellas has over 220 active and dedicated volunteers work side by side with team members to provide the best possible level of care for our animals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

The mission of the Humane Society of Pinellas (HSP) is to prevent animal homelessness in our community and provide care and assistance to animals in need. Our vision is to save as many animals as possible, period. At HSP, we believe every treatable animal deserves a second chance, and we aim to reduce the animal homeless population as well as reduce the euthanasia rate in our partner animal shelters. We also provide community service programs to help people facing hard times to keep their furry companions healthy, fed and in their homes. We believe that people who adopt their pets from HSP should have the education and tools they need to care for their animal’s long term, and be there for them when they are facing end of life decisions.

The Humane Society of Pinellas (HSP) offers several community programs and services to accomplish our goals. In 2019, HSP saved 2,664 adoptions and achieved a 99% live release rate. We partnered with 28 outside shelters to help reduce the animal homeless population both in Pinellas County and within the state of Florida. We performed 1,466 surgeries, of which 86% were spay/neuters and 4% were dental surgeries performed on older pets. 5% of the surgeries included more complicated, expensive conditions for which the animal would likely not be treated elsewhere and 5% received treatment for heart worms. Our free Pet Food Pantry fed 989 pets per month to families facing hard times. Our Senior Pet Connection Program provided 34,320 lbs. of free pet food and preventative medications to low income, home-bound senior citizens in our community. In addition, HSP conducted Humane Education programs to over 5,000 participants, teaching children kindness, respect, and empathy for both humans, animals and the environment that we all share. At HSP, we understand that one of the many reasons pets are surrendered to shelters is because of undesirable behaviors. In our efforts to end pet homelessness, HSP provided behavior modification and training 7,416 times.

Since 1949, the Humane Society of Pinellas (HSP) has been caring for animals and giving every treatable animal a second chance. This means that we have made a commitment and promise to our community that no animal will ever be euthanized for a treatable condition and no animal ever runs out of time here. At the HSP, we have a dedicated team of 37 employees and an army of 370 amazing and active volunteers who help us achieve our mission to prevent animal homeless in our community and provide care and assistance to animals in need. We have a history for providing exception medical care to animals with conditions that may render them un-adoptable elsewhere. We are committed to spaying and neutering our community pets and offering quality, full service affordable veterinary care at our Pet Hospital. In addition, HSP goes above and beyond for every animal, especially when they aren’t ready for adoption and need a little extra TLC. Over 275 Pet Foster Parents open their homes and their hearts to animals in need of medical and fospice care, behavioral training, or those that just need more time to grow. HSP has community service programs budgeted to provide free pet food and veterinary angel funds to those facing hardships. In 2020, we are placing a renewed emphasis on our TNVR programs and actively seeking funding to support the program.

The Humane Society of Pinellas continues to make progress with our adoption rates, lower return to shelter rates, higher live release rates, complicated medical success stories, and community service programs. With the expansion of our TNVR program, we will be performing more spay / neutering surgeries on community cats, decreasing the homeless cat population. As a 70 year old outdoor shelter, are animals are subjected to the extreme weather conditions in Florida. Starting in November 2020, we will begin construction on a new, modern, and most importantly indoor shelter. We will increase our capacity for climate controlled kennels, isolation areas, a surgery suite, and a stream-lined intake process. The 1st phase of the new shelter should be completed in October 2021.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    We serve homeless animals in Pinellas County and ensure they receive the care and assistance they need. We serve people within Pinellas County through our Senior Pet Connection Program, Pet Food Pantry, Care for Life Program, Hold for Home Program, and provide care through various community partnerships.

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys, Case management notes, Suggestion box/email,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    We often received feedback regarding our customer service. Therefore, we have scheduled customer service training at one of the best animal welfare organizations in the country.

  • With whom is the organization sharing feedback?

    Our staff, Our board, Our funders,

  • How has asking for feedback from the people you serve changed your relationship?

    We utilize feedback to continually strive to improve and be the absolute best we can be.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We act on the feedback we receive,

  • What challenges does the organization face when collecting feedback?

    We don’t have the right technology to collect and aggregate feedback efficiently, It is difficult to get honest feedback from the people we serve,

Financials

Humane Society of North Pinellas, Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Humane Society of North Pinellas, Inc.

Board of directors
as of 12/30/2021
SOURCE: Self-reported by organization
Board chair

Kim Mahoney

Brent Gordon

Past President

Helen Henwood

Treasurer

Kim Mahoney

President

Scott Kistler

Director

Steve Sika

Secretary

Kelley Weaver, DVM

Director

Joan Gassemi

Vice Chair

Wendy Watson, DVM

Director

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 12/30/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

Equity strategies

Last updated: 12/30/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.