PLATINUM2022

Catholic Charities Diocese of St. Petersburg, Inc.

Providing Help. Creating Hope. Serving All.

aka Catholic Charities, D.O.S.P.   |   St. Petersburg, FL   |  www.ccdosp.org

Mission

Catholic Charities serves with charity and compassion to promote the sanctity and dignity of all people with God.

As a member of the Church, Catholic Charities offers hope by helping those in need and unites with others in service.

Ruling year info

1946

Executive Director

Mrs. Maggie Rogers

Main address

6363 9th Avenue N.

St. Petersburg, FL 33710 USA

Show more contact info

EIN

59-0875805

NTEE code info

Alliance/Advocacy Organizations (E01)

Temporary Shelter For the Homeless (L41)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Catholic Charities Diocese of St. Petersburg is working to provide specific services in areas in which we engage to those in need within our community (the five-county area of the Diocese of St. Petersburg located in the Greater Tampa Bay area). Those services included but are not limited to food and shelter for the homeless, affordable housing for the poor, the elderly, farm worker families, and those suffering from HIV/AIDS and other disabilities, respite care and medical screening, immigration and citizenship services, pregnancy and adoption assistance, and disaster relief.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Adoption Services

Catholic Charities, Diocese of St. Petersburg provides the following services: counseling for troubled individuals or families; refugee resettlement for those forced from their country by oppression, ethnic strife or war; immigration consultation for persons with limited resources; pregnancy and parenting support for parents with special needs; adoptions and foster care; respite care for Alzheimers affected families; a residential program and emergency assistance with utility and rent costs for HIV and AIDS affected families; teen pregnancy prevention for high risk adolescents; and emergency assistance for farmworkers and other economically disadvantaged families. Catholic Charities serves all people regardless of religious preference, race, creed, or economic circumstance. During FY 1998-99,Catholic Charities provided 69,558 units of service to 9,808 unduplicated clients living in Citrus, Hernando, Hillsborough, Pasco and Pinellas counties on the west coast of Florida. For FY 99-00 Catholic Charities projects to serve approximately 12,000 persons. Catholic Charities, Diocese of St. Petersburg is affiliated with Catholic Charities USA the largest private social services network in the country.

Population(s) Served
Adults

Provide pregnancy services to women facing unplanned pregnancies, including education, financial, medical, and emotional assistance.

Population(s) Served
Women and girls
Adults

Provide immigration services - legal, financial, educational, housing, and citizenship - to immigrants seeking citizenship.

Population(s) Served
Families
Adults

Provide basic medical screening care to medically uninsured low income and homeless adults and children. Provide post-operative medical respite care to homeless adults.

Population(s) Served
Economically disadvantaged people
Homeless people

Pinellas Hope I - Provide temporary emergency shelter for homeless adults. Provide case management and various wrap-around services with the goal of returning them to permanent, stable housing within 90 days.

Pinellas Hope II - V: Provide permanent supportive housing to formerly homeless adults.

Pinellas Hope Medical Respite: Provide post-operative care to homeless adults as well as shelter, food, and wrap-around services.

Population(s) Served
Homeless people
Adults

Provide housing or housing assistance (through vouchers) to families with HIV/AIDS members.

Population(s) Served
People with HIV/AIDS
Families

Provide affordable housing to low income seniors, migrant farm workers, and others.

Population(s) Served
Families
Seniors

Provide financial assistance with basic financial and home ownership literacy training.

Population(s) Served
Adults
Unemployed people

Where we work

Awards

4-Star 2017

CharityNavigator

Affiliations & memberships

Catholic Charities USA 1968

Combined Federal Campaign 1999

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of clients served

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Immigrants and migrants, Economically disadvantaged people, People with diseases and illnesses, Families

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Decline in 2020 and somewhat in 2021 traces directly to the COVID-19 shutdowns put in effect throughout most of the country.

Number of people using homeless shelters per week

This metric is no longer tracked.
Totals By Year
Related Program

Pinellas Hope

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Our weekly shelter capacity (95% capacity): 2022 - will increase due to re-open of Tampa shelter 2021 - 340 2020 - 440 (temp. Tampa shelter due to COVID-19 & opened Pasco Family Shelter) 2019 - 300

Number of patient visits

This metric is no longer tracked.
Totals By Year
Related Program

Medical and Respite Care Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

FY 2021 (Jul 1, 2020 - Jun 30, 2021) decline traces to: 1) Eliminated mobile medical bus 2) Ended seasonal ops at Tampa horse racetrack 3) Reduced Wimauma clinic ops as moved to new clinic location

Number of people received immigration service

This metric is no longer tracked.
Totals By Year
Related Program

Immigration and Citizenship Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of low-income families housed in affordable, well-maintained units as a result of the nonprofit's efforts

This metric is no longer tracked.
Totals By Year
Related Program

Affordable Housing

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

2019 data was impacted by above-average turnover in our HUD 202 Senior Housing. This number may not increase as we reduce household turnover despite increasing capacity (building more units).

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Our goal is to assist those in need in order to provide a level of support that enhances their lives and where possible returns them to self-sufficiency and independent living.

1. Expand our role in reducing the number of homeless and chronic homeless individuals and families in the five-county region through Shelter/Bridge Housing, behavioral health and poverty solutions.

2. Increase the number of permanent supportive housing units in the five-county region to address shortage of quality, affordable housing for homeless/low income individuals and families

3. Expand our free medical and dental clinics to provide basic dental care and health screenings to low income people who do not have access to healthcare across our five-county region as well as our pregnancy and adoption services to reach more women with unplanned pregnancies to assist them with their pregnancies and/or making plans for adoption.

4. Expand immigration legal assistance (including citizenship and ESL classes) and migrant farmworker support across the five-county region, and strengthen our capabilities as the lead recipient of refugees resettling in Florida, including handling those suffering from human trafficking.

5. Establish strategic relationships and collaborative partnerships with Pastors and parish leadership across the five-county Diocese to improve communication and expand projects and services between Catholic Charities and parishes.

Catholic Charities employs professionals across a wide array of disciplines that allow us to professionally achieve our mission goals. Specifically, we maintain expertise and organizational capability in the following areas:

• Senior management (Leadership Team) with nearly 150 years of collective programmatic social services experience.
• Administrative management team providing financial, accounting, human resource, IT/IS, grant writing, and marketing/fundraising support
• Case managers to assist individuals and families identify and acquire the assistance and resources they need to address their needs (e.g., education, government benefits, medical assistance, etc.)
• Licensed Clinical Social Workers (LCSW) and Licensed Mental Health Counselors (LMHC)
• Adoptions Counselors (LCSW and LMHC) with over 100 years of combined experience
• Physician Assistants (PA), Licensed Practical Nurses (LPN) and Registered Nurses (RN) with over 100 years of combined experience
• Housing Managers, Services Coordinators, and maintenance staff that provide daily oversight and assistance to residents while maintaining their living accommodations at the highest possible standard.
• Hundreds of volunteers, including CPAs, Lawyers, Doctors, Nurses and others
• Partnerships with Mental and Behavioral Health Care Providers (licensed individuals and organizations like BayCare Health Services)

• Housing occupancy rates have increased from 91% to 96% over the past three years
• Successful placements into permanent housing have increased from 39% to 66% over the past three years
• Number of clients remaining stably housed has increased slightly from 532 to 578 over the past three year
• Total number of clients served has increased from 11,720 to 15,125 over the past three years
• Number of clients receiving medical care has increased dramatically from 3,423 to 11,487 over the past three years
• Number of adoption placements has largely remained flat ranging from 11 to 9 over the past three years
• Number of pregnancy clients served has increased from 2,110 to 2,419 over the past three years
• Number of combined immigration and refugee clients served has increased from 2,680 to 2,809 over the past three years despite recent dramatic changes in Federal government refugee and immigration policy
• Number of clients receiving financial/housing counseling and assistance has declined dramatically over the past three years from 1,036 to 451 reflecting reductions in federal program funding with no offsetting funding from private grants or contributions
• Client satisfaction ratings have largely remained flat ranging from 92% to 90% over the past three years

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently, Staff find it hard to prioritize feedback collection and review due to lack of time, It is difficult to get honest feedback from the people we serve

Financials

Catholic Charities Diocese of St. Petersburg, Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Catholic Charities Diocese of St. Petersburg, Inc.

Board of directors
as of 12/05/2022
SOURCE: Self-reported by organization
Board co-chair

Most Reverend Gregory Parkes

Diocese of St. Petersburg

Term: 2022 - 2026


Board co-chair

Deacon Rick Wells

Diocese of St. Petersburg

Term: 2022 - 2026

Gerald Giglia

Retired CPA

Jeffory Forbes

Retired Bank President

Candy Olson

Retired Hillsborough County School Board

Sr. Mary McNally

St. Anthony's Hospital

Sr. Mary Clare Neuhofer

Benedictine Sisters of Florida

Robert Chiavacci

Wells Fargo Advisors

Nicholas Griffin

Directed Capital Resources

Dennis Waggoner

Hill, Ward & Henderson, P.A.

Stephanie Marie Martin

Adam & Reese LLP

Ed Suarez

Gunster Law Firm

Deacon Glenn Smith

Veterans Administration

Dennis O'Hanlan

Sun Construction Group

Cecilia Mahone

Retired Social Service Administrator

Fr. Emory Longanga

Holy Cross Parish

Dr. Gerald Kluft

Retired Dentist

Tony Coleman

AaSys Co.

Maria Roberts

Client (Pinellas Hope)

Dcn. Rick Wells

Chancellor for Canonical Affairs, Diocese of St. Petersburg

Maggie Rogers

Catholic Charities Exec. Dir.

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 12/5/2022

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability

Equity strategies

Last updated: 12/05/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.