Catholic Charities of the Archdiocese of Miami, Inc.
We serve people not because they are Catholic; We serve people because we are Catholic.©
Programs and results
What we aim to solve
Catholic Charities of the Archdiocese of Miami's goal is to serve the economically disadvantaged population of South Florida to allow our consumers to live with dignity and help them on the path to self-sufficiency.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Child Development Services
The Child Development programs provide a safe, healthy and nurturing environment for children with the goal of school readiness and comprehensive social services for the family. The Head Start program is provided to low income families with children between the ages of three and five years of age at 6 centers located across Miami-Dade County.
St. Luke’s Addiction Recovery Center
St. Luke’s Addiction Recovery Center is a comprehensive substance abuse treatment facility licensed by the Florida Department of Children and Families to provide Residential Treatment, Outpatient Treatment, Case Management and General Intervention.
Counseling Services
The Counseling program serves individuals, couples, families, and children in Miami-Dade and Broward counties facing an array of challenges. The ongoing pandemic continues to add stress and anxiety in our community, especially to our senior population who experienced greater episodes of isolation due to the lockdowns and social distancing practices. In effort to meet the needs of our community the Counseling program offers both in person services and telehealth.
Adult Day Centers
For over 30 years Catholic Charities Adult Day Centers have been providing professional caring services to the elderly in Broward County. The two locations offer multiple daily social and health related activities that promote mental, emotional, and physical wellness. Our Centers have adapted to the pandemic and are able to continue to provide services following regulatory guidelines, providing the safest possible environment for both the consumers and staff.
Homeless Prevention & Rapid Rehousing
Our agency provides one-time rent, mortgage, and utility assistance, as well as rapid rehousing opportunities for families and individuals finding themselves homeless or at risk of homelessness in Broward, Miami-Dade, and Monroe Counties.
New Life Family Center is a fifteen-unit homeless shelter located in Wynwood which provides safe transitional housing, meals, case management, information & referrals, and follow-up services.
Refugee Resettlement
Refugee Resettlement Program provides case management in educational workshops and trainings that will prepare them for the U.S. workforce. This program assists refugees, entrants, asylees, victims of trafficking, and SIV recipients.
Services for the Elderly
The 11 congregate meals sites and senior centers in Miami-Dade County offer nutritious lunches, social and physical activities and promote friendships for the elderly we serve.
St. Bede's Village and St. Theresa Apartments
HUD supported housing programs continue to provide permanent supportive housing for disabled adults and previously homeless families and individuals. Case management, counseling, life skills, education, and social activities provided to this unique population. St. Bede's Village provides 37 units of workforce housing.
Unaccompanied Refugee Minors Program
URMP is a unique foster care program that serves dependents under the age of 18 who are alone in the US, have an unaccompanied refugee minor status and are eligible for resettlement. URMP is a licensed Child-Placing Agency by the Florida Department of Children and Families.
The Children’s Village/UMP
The Unaccompanied Minors Program at Monsignor Walsh Children’s Village also known as Boystown serves minors ranging in ages from 0-17 years. This program offers specialized shelter services for unaccompanied and undocumented minors, in a compassionate, multilingual and multicultural environment. Charities of the Archdiocese of Miami ensures that the physical, social, psychological, educational, and health needs of each child are met while their immigration case is processed. UMP is a licensed Child Caring Agency by the Florida Department of Children and Families.
Where we work
Affiliations & memberships
Catholic Charities USA
External reviews

Our results
How does this organization measure their results? It's a hard question but an important one.
Number of customers reporting satisfaction with program
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
Percentage based on annual consumer satisfaction surveys
Number of clients served
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Unduplicated clients served
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
We aim to meet the following goals:
1. Establish Benchmark Practices
2. Establishing Non Traditional Partnerships
3. Predictive Analytics derived from data
4. Creative Financial Models
5. Integrating Health and Human Services holistically
What are the organization's key strategies for making this happen?
1. Programs will work with Information Technologies towards the automation of a service delivery process, as appropriate. (Intake, Assessment, Service Planning).
2. Programs will establishing non- traditional partnerships/collaborations within the agency, with other agencies, and the private sector that will provide additional resources to benefit the service delivery to the consumers served.
3. The Senior Director of Analytics will work with programs and the Grant Specialist on the collection and reporting of data used for informed decision making.
4. The Finance Department will be working with the Leadership team on funding opportunities which contain funding incentives and establishing alternative sources of funding to finance programs and capital development.
5. The Grants Specialist will be working with the Leadership team to identify, and apply via the grants process for entitlement services that are available to the consumers served that will offer wrap around services.
What are the organization's capabilities for doing this?
Catholic Charities of the Archdiocese of Miami, Inc. has over 91 years of experience in human services. We have continuously reinvented itself to ensure that services are always relevant to the neediest. Financially, we are consistently stable and always seeking additional resources to grow. Our leadership team consists of staff that has many years in the social services field. In addition, our frontline staff are very passionate and knowledgeable on the services they provide. To meet our goals, our approach is to be innovative and data-driven.
What have they accomplished so far and what's next?
Our organization has all the necessary tasks in the works to meet our goals and we are in the implementation phase. Each individual program has based their short term goals on the agency goals, ensuring that processes are in place to reach them. As we continue with our strategic plan, we will be reviewing goals regularly to assess our progress.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We act on the feedback we receive
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What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Catholic Charities of the Archdiocese of Miami, Inc.
Board of directorsas of 02/17/2023
Msgr. Roberto Garza
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? No -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
No data
Disability
No data