Community Health Centers Inc

Providing exceptional and affordable care to Central Florida families.

Winter Garden, FL   |


The mission of Community Health Centers is to provide quality and compassionate primary healthcare services to Central Florida's diverse communities.

Ruling year info


President and Chief Executive Officer

Dr. Debra Andree

Main address

110 South Woodland Street

Winter Garden, FL 34787 USA

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Formerly known as

West Orange Farmworkers Health Association



NTEE code info

Ambulatory Health Center, Community Clinic (E32)

IRS filing requirement

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Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Primary and preventive health care services

Services include primary and preventive health care services with specialty care including Family Practice, Pediatrics, Internal Medicine, Obstetrics/Gynecology, Optometry, Pharmacy, Behavioral Health, Laboratory (on-site and referral), X-Ray, Case Management, and Patient Education. CHC operates 15 health centers in Orange and Lake Counties. We provided care to over 62,000 patients with over 200,000 visits in 2021. Since 1972, CHC’s staff has ensured services in a dignified manner while ensuring diversity within the staff. CHC is AAAHC (Accreditation Association for Ambulatory Health Care) accredited and holds service delivery to the highest standards. At all sites, staff conduct eligibility interviews for sliding discount program, manage referrals to specialty care and identify patient needs. All providers are board eligible and board certified in primary care and respective specialties.

Population(s) Served
Children and youth
Ethnic and racial groups
Social and economic status

Dental services are provided at ten of our fourteen centers including: Apopka, Bithlo, Forest City, Four Corners, Groveland, Lake Ellenor, Leesburg, Meadow Woods, Pine Hills, Tavares, and Winter Garden. Community Health Centers, Inc. provided over 43,000 visits in 2021. Services include comprehensive adult and pediatric dentistry, preventive oral health education, emergency services for pain and infection, basic restorative procedures, endodontics, extractions, fillings, crowns, fixed and removable prosthodontics, periodontal services, and X-rays. Fees are determined using a sliding discount program based upon patient income.

Population(s) Served
Non-adult children

Pharmacy services are available to all current CHC patients. We have pharmacies located within our Apopka Family, Bithlo, Forest City, Four Corners, Groveland, Leesburg, Pine Hills, Tavares, and Winter Garden Centers. We participate in the 340B program and a variety of Patient Assistance Programs (PAPs) which enable us to provide prescription drugs at a significantly reduced fee to our patients. In 2020, we filled over 300,000 prescriptions for CHC patients.

Population(s) Served
Children and youth

Behavioral health services are currently offered at Forest City, Four Corners, Groveland, Leesburg, Pine Hills, and Winter Garden locations through Licensed Clinical Social Workers and a Psychiatrist.  At our Leesburg Center behavioral health is offered through a collaboration with LifeStream Behavioral Health.  Examples of services offered include include mental health counseling for anxiety, depression, ADD, ADHD, substance abuse screening and counseling.

Population(s) Served
Children and youth

Community Health Centers offers affordable family vision care at our Forest City, Four Corners, Leesburg, Pine Hills and Winter Garden locations.  Services include low cost comprehensive eye exams and eyeglasses. CHC is able to secure eyeglass frames at cost and pass those savings on to our patients.  Eyeglasses can cost as low as $20.  This service is especially important for children who have never had an exam and may be struggling at school due to not being able to see information on the board.   Many times children are mislabeled with learning disabilities just because they cannot read the board.  CHC wants all children ready to learn at school with all the tools that will help them to succeed.  This service is also especially important for CHC patients that have been diagnosed with diabetes. Many times diabetes will affect their eyesight and it is important to have regular optometry check-ups in order to address vision problems.

Population(s) Served
Children and youth

Where we work


Federally Qualified Health Centers (FQHC) 1988

Centers for Medicare and Medicaid Services (U.S. Department of Health and Human Services) - Clinical Laboratory Improvement Amendments Accreditation 1973

Centers for Medicare and Medicaid Services (U.S. Department of Health and Human Services) - Medicare Certification 1973

Accreditation Association for Ambulatory Health Care (AAAHC) 2019


Affiliations & memberships

National Association of Community Health Centers (NACHC) 2012

Health Resources and Services Administration (HRSA) 1974

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Community Health Centers' (CHC) foremost goal is to provide affordable and high quality healthcare services to Central Florida's diverse communities.  In addition to our 14 centers throughout Central Florida, our goals are to provide more services in more communities. In July 2020, we added a new health enter in the Four Corners area of Clermont, Florida.  This area has been identified by HRSA as a Medically Underserved Area and Population and is also a Health Professional Shortage Area.   Services at the Four Corners Center include pediatric and adult services, behavioral health, dental, pharmacy, optometry and behavioral health. 
By the end of 2021, CHC will complete the expansion of an 8,500 sq. ft. health center on currently owned Bithlo property to replace a 1,350 sq. ft. trailer.  This new permanent building will allow of expansion of current family primary medical services and laboratory while providing new access to pediatric medical, pediatric and adult dental, optometry, behavioral health, and pharmacy services.   
Within the next 3-4 years, CHC is planning on expanding CHC's Apopka Family Health Center through construction efforts to add extra exam rooms to our family and OB/GYN services.   There is a huge need for expansion in the Apopka community.
Though each of these projects, barriers to healthcare will be reduced for the uninsured and underinsured due to the provision of comprehensive affordable and accessible healthcare services.  CHC will improve health outcomes and decrease utilization of non-urgent ER and inpatient hospital visits.

Our Strategy to Providing Excellent Health Care:
1. Employing the best trained clinical and professional staff
2. Providing healthcare services in convenient locations
3. 100% compliance with electronic health records for medical, dental and pharmacy services.
4. Understanding & adapting to the ethnic & cultural diversity of Central Florida with culturally diverse staff.
5. Offering affordable services to patients regardless of their insurance status.
6. Offering special assistance to medically under-served, medically uninsured and/or special at-risk populations.

Since 1972 CHC has been providing services to communities in need.  As a Federally Qualified Health Centers, CHC relies on our HRSA federal grant to off-set the costs of the uninsured.  Through private, county, and state grants, CHC is able to provide many programs to individuals in need.  With over 500 employees CHC is able to serve over 68,000 individual patients throughout Central Florida.  CHC has a Board of Directors that oversees the organization and is made up of over 50% users of our services.

Over the past 4 years, due to an overwhelming demand of health care services, CHC was able to open 4 new health centers in 4 different communities (Tavares, Pine Hills relocation, Forest City, Clermont).  CHC added new optometry services to Forest City, Winter Garden and in the Spring of 2019 will provide optometry services in Pine Hills. Behavioral health has been added to three health centers including Pine Hills, Winter Garden and Forest City.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We ask the people who gave us feedback how well they think we responded

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback


Community Health Centers Inc

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The people, governance practices, and partners that make the organization tick.


Connect with nonprofit leaders


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Connect with nonprofit leaders


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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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Community Health Centers Inc

Board of directors
as of 06/27/2022
SOURCE: Self-reported by organization
Board co-chair

Karla Radka

Senior Resource Alliance

Term: 2021 - 2022

Board co-chair

Mr. Timothy McKinney

United Global Alliance

Term: 2021 - 2022

Lauren Josephs

Visionary Vanguard Group, Inc.

Adler Labossiere

Betty's Homes & Health Services, Inc.

Timothy McKinney

United Global Outreach

Karla Radka

Goodwill Industries

T. Scott Walker

Professional Musician

Nathaniel Friends

Retired Attorney

Melissa Singh

University of Southern California

Jerry Kassab

Reitred Aspire Health

Gisela Laurent

Darryl Owens

Dale Budha-Price

Nilmarie Zapata

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 6/27/2022

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.


The organization's leader identifies as:

Race & ethnicity
Gender identity

Race & ethnicity

Gender identity


Sexual orientation

No data


No data

Equity strategies

Last updated: 06/27/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Policies and processes
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.