PLATINUM2022

St. Johns County Council on Aging, Inc.

Changing Lives for Generations - Helping seniors stay happy, healthy and independent for as long as possible

aka SJCCOA   |   St. Augustine, FL   |  www.coasjc.org

Mission

To lead and advocate for the dignity, independence, health and community involvement of older St. Johns County residents.

Ruling year info

1974

Executive Director

Ms. Becky Yanni

Main address

180 Marine St

St. Augustine, FL 32084 USA

Show more contact info

EIN

59-1525829

NTEE code info

Services to Promote the Independence of Specific Populations (P80)

Transportation (Free or Subsidized) (P52)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Isolation and lack of socialization are leading causes of both physical and mental decline in seniors. The COVID-19 pandemic has made this issue even more of an issue for seniors. St. Johns County Council On Aging's, (COA) primary goal is to help older St. Johns County residents remain at home, healthy, happy, mobile and engaged in the community for as long as possible. We offer a myriad of programs and services to accomplish this. Some of the programs include Meals On Wheels, transportation (both public and paratransit), six senior centers that offer programs and congregate meals, dementia care (IMEP (early dementia), Sunshine Center (Adult Day Care), and caregiver support groups), prescription assistance, and other offerings.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Council On Aging (COA) Programs and Services

COA programs include congregate meals, meals on wheels, social services, in-home care, information and referral, IMEP - an early dementia program, adult day care, caregiver support, prescription assistance, transportation, life-long learning and .

Population(s) Served
Seniors

Designed to boost cognitive reserves and help maintain memory function. There are five-hour programs and shorter, Memory Modules, both available to help those individuals challenged with early memory loss.

Population(s) Served
Seniors

Provides nutritious meals to homebound seniors and older adults who no longer want or are able to cook for themselves in the St. Augustine / St. Johns County community, in addition to, providing social interaction, and assistance with pet food. Meals are delivered to homes as well as served in our senior centers

Population(s) Served
Seniors

Volunteer assistance with financial planning, small home repairs, yard & lawn maintenance, installation of assistive devices, home energy assistance & accessing services and benefits for those in need.

Population(s) Served
Seniors

Offers adult care with a focus on assisting individuals with memory problems.
Participants enjoy a safe and secured environment, skilled care, nutritious meals, exercises, socialization, music art and pet therapy and activities.

Population(s) Served
Seniors

Caregiver support meetings throughout the community.
Counseling, training, screening programs, needs assessments and safety plans to assist caregivers and their loved ones.

Population(s) Served
Seniors

This vital program has saved seniors almost $2,000,000 in medical prescription costs last year. We help our residents navigate the system to obtain prescriptions at free or reduced rates.

Population(s) Served
Seniors

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of volunteers

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors

Related Program

Council On Aging (COA) Programs and Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

We rely heavily on our 650+ active, passionate volunteers to fulfill our mission. Over 200 of our volunteers are involved in our Meals On Wheels and Congregate Meals programs.

Number of meals served or provided

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors

Related Program

Meals On Wheels and Congregate Meals

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

We serve meals daily through our Meals On Wheels and Congregate Meals programs. The nutritious meals are prepared daily in our kitchen by our staff and packages and delivered by staff & volunteers.

Number of clients served

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors

Related Program

Council On Aging (COA) Programs and Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

In 2018, we served over 5,000 unique individuals through one or more of our various programs and services

Total number of volunteer hours contributed to the organization

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors

Related Program

Council On Aging (COA) Programs and Services

Type of Metric

Input - describing resources we use

Direction of Success

Holding steady

Context Notes

Our volunteers donate so much to COA through their service. Without their dedication and steadfast support, we would not be able to fulfill our mission.

Amount of money saved by older St. Johns County residents through our Prescription Assistance program

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors

Related Program

Prescription Assistance

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

Our prescription assistance program helps seniors locate and acquire no-cost or lower cost prescriptions. This enables them to purchase medicine they wouldn't be able to afford otherwise.

Number of seniors helped through our Prescription Assistance program

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors

Related Program

Prescription Assistance

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Our Prescription Assistance program, which is funded through a grant of $50,000 from Flagler Health Plus (formerly Flagler Hospital), has helped many seniors in St. Johns County for several years.

Number of bags of pet food distributed to households

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors

Related Program

Care Connection

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Our Care Connection team received donations of pet foods among other critical items to ensure seniors receiving Meals On Wheels can also feed their pets. Each bag donated contains 5 pounds of pet food

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

We are focused on helping older St. Johns County residents safe and healthy in their own homes for as long as possible, while helping them remain engaged in the community.

We are hear to help all seniors, not just the frail & fragile.

We offer more active seniors lifelong learning classes, a COA Travel Club with trips ranging from local day trips to trips across the globe, and so much more.

We also rely on over 600 volunteers (many of whom are seniors themselves), as well as donors and the business community to serve our elders. COA is a place for seniors to give back as well as a place for seniors to enjoy the next chapter in their lives.

In addition, our River House location offers dance, arts, language, exercise and other classes to anyone 18 and older.

We need to continue to meet the needs of the county's older residents, whatever they might be. We are very engaged with local government, doctors and hospitals, law enforcement, independent, assisted living, dementia care, and nursing homes, local & larger businesses and residents. Through this engagement, we are learning about the needs of the community and how we, as the organization supporting our elderly residents, can help them live their best lives with dignity, independence while remaining healthy and engaged in the community.

We have a staff of approximately 150 employees (60 full-time and 90 part-time) and almost 700 active volunteers who help us fulfill our mission on a daily basis. As a team, along with our donors local government, law enforcement & businesses, we support the elders who live in our community, and work together to meet the ever changing needs.

We have three primary focuses to help keep our seniors engaged and independent. They are Senior Programs, Transportation and Nutritional well being.

Senior programs include:
* Prescription Assistance
* Case management to help seniors navigate challenges
* Six senior centers (one of which is open to anyone 18 and older)
* Three of our senior centers are also congregate meal sites.
* Integrative Memory Enhancement Program (IMEP) is an early intervention program for those with cognitive decline
* Sunshine Center Adult Day Care Center
* Care Connection — 100% donor funded, almost completely volunteer-led program to help those in need
* Caregiver support groups

Nutritional Services include Meals on Wheels and congregate meals at our senior centers, made fresh daily in our kitchen

Transportation provides mobility for those who can no longer drive on their own or have no other means of getting around the county. In addition, we supply transportation to life sustaining medical appointments, and assist with evacuations during emergencies.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded

  • What challenges does the organization face when collecting feedback?

    It is difficult to find the ongoing funding to support feedback collection, Staff find it hard to prioritize feedback collection and review due to lack of time

Financials

St. Johns County Council on Aging, Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

St. Johns County Council on Aging, Inc.

Board of directors
as of 04/19/2022
SOURCE: Self-reported by organization
Board chair

Mr Joseph Boles, Jr.

Law Offices of Joseph Boles, Jr.

Term: 1998 -

Michele Carmines

Riverside Cottages

Steve Harrison

Christ Episcopal Church

Bruce Jones

Vicar's Landing LCPS Management, Inc

Art Moore

Retired - Financial Services

Len Tucker

Leonard's Studios

Cathy White

O.C. White's

Jim Priester

St. Johns Sheriff's Office

Todd Batenhorst

Flagler Health+

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes

Organizational demographics

SOURCE: Self-reported; last updated 11/22/2021

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability