Tampa Crossroads, Inc.

Navigating Life's Crossroads Together

Tampa, FL   |  www.tampacrossroads.com

Mission

To remove barriers in accessing behavioral wellness, housing, and employment services in our community. We provide hope, support, and opportunities for positive change to people as we navigate life’s crossroads together.

Notes from the nonprofit

Tampa Crossroads has been proudly serving the Tampa Bay community for over 35 years. We strive to provide a full continuum of care to all of our neighbors in the community. We focus on evidence-based practices and taking responsibility for our choices and our futures. We believe in giving "hand ups, not hand outs." Our motto is "Providing Positive Alternatives."

Ruling year info

1977

Chief Executive Officer

Mrs. Gwendolyn Green

Main address

5109 N Nebraska Ave

Tampa, FL 33603 USA

Show more contact info

EIN

59-1743719

NTEE code info

Housing Expense Reduction Support, Rent Assistance (L82)

Alcohol, Drug and Substance Abuse, Dependency Prevention and Treatment (F20)

Services to Promote the Independence of Specific Populations (P80)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Tampa Crossroads aims to identify gaps in our community between what is needed by community residents and what's available to them and then work to close those gaps through service delivery and community partnerships. The organization currently serves adults in Hillsborough County who are experiencing homelessness and in need of permanent safe housing, Veterans who are experiencing homelessness and in need of permanent safe housing, people with disabilities seeking employment, and adults in need of residential or outpatient treatment for mental health, addiction, or other behavioral health conditions. Every day Tampa Crossroads seeks new ways to support the above-described populations while identifying ways to expand and support other populations using proven strategies and individualized care.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Veterans Assistance Center

This program is designed to promote housing stability to low-income Veteran families and prevent at-risk families from becoming homeless. Our agency provides all direct service delivery in partnership with the Homeless Veterans Dept of James Haley Veterans Hospital.
Supportive Services
Case Management, Employment Support, VA & Public Benefits Assistance, Housing Counseling & Search, Legal Assistance (housing stability issues), & More

Short-Term Direct Financial Assistance
Rental, Utility Payments, Security or Utility Deposits, Moving Costs, Emergency Supplies, Child Care & Transportation.

Population(s) Served
Veterans
Homeless people

The only affordable licensed and accredited treatment provider exclusively for women in Hillsborough County! Rose Manor has been offering holistic health services to women for over 35 years in our 113-year old family home. The home was designated as a local landmark historic structure in 2003. When you enter Rose Manor you will find that our staff is very welcoming and very skilled at assisting you to achieve your goals to good health. Because this program only serves women, you can rest assured that you are safe with us and can focus all of your energy and efforts on restoring balance in your life. At Rose Manor we are always here to support you in your choices to change your destructive behaviors and return to your life as a healthy and happy individual. We do not place labels on you or your past behavior; rather we focus on the good health that awaits you when you are able to recognize the power that you hold within.
As you begin anew to achieve a healthy life balance you may move back into your work/family/life routine, again with our highly skilled staff support all along the way.

Population(s) Served
Women and girls
People with psychosocial disabilities

The Tampa Crossroads Behavioral Wellness Center believes that our clients deserve the best possible treatment services at an affordable cost.

The Behavioral Wellness Center’s treatment fees are determined by a sliding scale based on income.

Tampa Crossroads operates the following Behavioral Wellness Center programs which are facilitated by qualified and caring counselors.


Outpatient Counseling Services Include:
•Substance Abuse/ Mental Health assessment and treatment
•Anger Management counseling
•Drug & alcohol screening services
•SMART Recovery Groups
•JADE Program
•Veterans Counseling
•Individual & Group counseling service

Population(s) Served
Adults

Affordable housing complex built according to Platinum LEEDS certification standards to provide eco friendly homes that are healthy, safe, efficient and affordable. Solar panels, rainwater harvesting systems, low flow fixtures, tankless water heaters, low-e windows, and zeroscaping all help to keep these apartment homes affordable and minimize the ecological footprint on the environment.

Population(s) Served
Adults

Tampa Crossroads Career Center, looks to the future with excitement and hope, and is always looking for new and better ways to serve our job seekers and our employers. We will further our partnership with various community organizations and private sector’s businesses to create programs to assist job seekers in developing a solid & strong work ethic, and a real appreciation to address the very special employment needs for people barriers to employment.

Integration at the Workplace is our GOAL!

Employment: assist people seeking employment to choose, obtain, maintain, and retain integrated competitive employment in the community.

Supported Employment: support people who have traditionally lacked the adequate and appropriate opportunities and assistance necessary to help them in the preparation of obtaining, maintaining, and regaining meaningful community based employment.

OJT: (On-The-Job-Training): assist people to learn individual skills while on the job in an integrated setting. These services will benefit persons with disabilities by helping them become more acclimated to the employment environment.

We believe that meaningful employment, a REAL JOB, is an important part of a successful life. We also believe that everyone should strive towards employment that matches their SKILLS, JOB READINESS, and most importantly, THEIR PREFERENCE.

Population(s) Served
Adults
People with disabilities
Adolescents
Ex-offenders
Offenders

Where we work

Awards

Non-Profit of the Year Award 2009

Homeless Coalition of Hillsborough County

Non-Profit of the Year Award 2010

Tampa Bay Business Journal

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of clients in residential care

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Economically disadvantaged people, Victims and oppressed people, Health

Related Program

Rose Manor Women's Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of treatment and support plans that include behavior support plan

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Health, Social and economic status, Work status and occupations

Related Program

The Behavioral Wellness Center

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Tampa Crossroads aims to close gaps between what's needed and what's available to residents of Tampa Bay. Currently services are provided in Hillsborough County, but the organization is expanding into surrounding counties where the population is growing faster than available resources. Tampa Crossroads has a current goal to expand in every way possible: physical location, populations served, partnerships, revenue, name recognition, and ultimately ensure the community is aware of the great successes occurring at Tampa Crossroads each and every day.

Tampa Crossroads has reorganized its leadership and increased the board membership, enabling the organization to increase its capacity for quickly acting on its goals. The board of directors has begun actively fundraising and marketing and Tampa Crossroads leadership has worked together to apply for and receive new funding streams through foundation grants. As we increase momentum through marketing, we expect to see increases in donations and partnerships that will enable us to find success in our expansion goals.

Tampa Crossroads has a strong team of dedicated employees, leaders, and volunteers who are highly experienced, skillful, and prepared to support the efforts of the organization. Between the strengths of the people who support the organization and the strengths of its history, experience, and high rate of successful outcomes, Tampa Crossroads has a high capacity for meeting all current goals. Additionally, the newly designed organizational structure and emphasis on an intentional organizational culture has uncovered untapped potential for Tampa Crossroads to far exceed any previous and current goals.

Tampa Crossroads has been in existence since 1977 and thousands upon thousands of individuals have been not only served, but given the opportunity to achieve longterm success in the areas of permanent housing, employment, and recovery. The organization has transformed from a program successfully providing one very specific service, to an agency continuing to provide specific and individualized services, but on a larger scale to a growing list of populations. Tampa Crossroads looks forward to continuing to offer the same high quality level of care, treating people as individual people, and will continue to expand to serve our community in new ways as we strive to close gaps between the needs of our community and the resources available.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization collecting feedback from the people you serve?

  • How is your organization using feedback from the people you serve?

  • With whom is the organization sharing feedback?

  • Which of the following feedback practices does your organization routinely carry out?

  • What challenges does the organization face when collecting feedback?

Financials

Tampa Crossroads, Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Tampa Crossroads, Inc.

Board of directors
as of 5/27/2021
SOURCE: Self-reported by organization
Board chair

Mrs. Kristin Votta

The Votta Group

Term: 2020 - 2023

Dave Finkel

No affiliation

Fentrice Driskell

Carlton, Fields, et al

Christopher Chambers

MyHarvest Field

Ailen Cruz

Attorney

Jackie Reck

USF-Professor

Danyell Jones

Raymond James Assoc

Suzy Moore

Attorney

Christopher Chambers

MyHarvest Field

Kristin Votta

The Votta Group

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 10/27/2020

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability