PLATINUM2024

Family Resource Center of South Florida, Inc.

aka Family Resource Center of South Florida, Inc.   |   Miami, FL   |  www.frcflorida.org

Mission

Our Mission is the prevention and treatment of child abuse and neglect through the strengthening of families.

Ruling year info

1981

Executive Director

Dr. Oren Wunderman

Main address

1393 SW 1st Street

Miami, FL 33135 USA

Show more contact info

EIN

59-1788265

NTEE code info

Foster Care (P32)

Adoption (P31)

Community Mental Health Center (F32)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2022, 2021 and 2019.
Register now

Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Our Mission is the prevention and treatment of child abuse and neglect through the strengthening of families. We provide integrated care for children who have entered the foster care system and their parents, licensing and oversight of foster homes, adoptions, parent education classes, mental health services and substance abuse counseling. Working collaboratively with other community and governmental agencies, we strive to ensure holistic care and support for the children and their parents. Today, the agency is a leader in child welfare, providing in-office, in-home and in-school support to help protect children and strengthen families.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

FULL CASE MANAGEMENT PROGRAM

Full Case Management is the coordination and monitoring of services on behalf of a child client who has been removed into the Dependency (child welfare) system and his or her caretakers. These services include abuse prevention/treatment, case plan management, and the provision of a nurturing, therapeutic living environment. A key element of case management in child welfare is the ongoing assessment of the client's needs and progress in services.

Population(s) Served
Children and youth

This program ensures that kids who enter foster care get the medical, mental health, and dental care that they need quickly and with high-quality providers. It covers those children who have no insurance, have met insurance maximums, or are awaiting coverage. By law, all foster children must receive a thorough medical examination within 72 hours of being removed from their parents. The most common services that we provide under this program are: primary care and specialists’ appointments, immunizations, medications, medical lab services, hearing screenings for kids who present with hearing disabilities, dental screenings and emergency dental care, vision screenings and eyeglasses, dietary consultation for children entering care severely underweight, and mental health counseling for those children who have experienced sexual abuse, violence in the home or other traumas.

Population(s) Served
Children and youth

The trauma of child abuse and subsequent removal from the home can lead a child to perform below grade level. This program provides in-home tutoring for all K-12 subject areas with a focus on meeting the specific needs of the foster care population. All students are given an individualized learning plan and tutoring materials that are aligned to their specific areas of need.

Population(s) Served
Children and youth

45% of children in out-of-home care are under the age of five. Infants and toddlers who do not have an opportunity to form a reliable attachment with a trusted adult may have grave developmental consequences. Operational since 2010, this program provides therapeutic intervention focusing on the bond between parent and child in an effort to rebuild a healthy relationship.

Population(s) Served
Families
Children and youth

This service is provided to families that have had their children removed by the Department of Children and Families. It allows the parent or parents the opportunity to meet with the child in a safe, nurturing environment. Visits are one to two hours and can take place from once a week to three times a week, depending on the court order. Supervised visitation lays the groundwork for possible reunification with parents/caretakers while protecting the child from further abuse and/or trauma.

Population(s) Served
Families
Children and youth

This type of visitation involves the utilization of a Master’s or Doctoral level mental health professional for continuously supervised visitation. Tt is felt by the staff and the court that the relationship between the child and the parent/caretaker is fragile, prone to pathological process, and frequently stressful to the child. The supervising professional usually needs to make contemporaneous clinical judgments about the parenting and give assertive instructions and guidance to the parent/caretaker.

Population(s) Served
Families
Children and youth

Family Resource Center’s Parent Education Program has been in operation since 1999 and to date has served over 3,000 families. It is one of only nine such programs in Miami-Dade that is approved by the Judiciary of the Dependency Court and by Our Kids of Miami-Dade/Monroe, Inc. The curriculum is an internationally recognized psycho-educational program that is distinguished for its effectiveness in improving parenting skills and parent-child interactions with at-risk families. The FRC Parent Education Program is designed to promote positive parent-child interaction and healthy childhood growth and development, thereby preventing the occurrence or reoccurrence of child abuse and neglect.

Population(s) Served
Families
Adults

This program provides intensive Full Case Management, Substance Abuse Counseling, Mental Health Counseling and In-Home Services to abusive or neglectful parents for whom substance abuse is a salient problem. Weekly court hearings with these families provide guidance and incentives for the parents to rehabilitate themselves and ensures that traumatized children receive prompt and comprehensive care.

Population(s) Served
Families
Children and youth

Family Resource Center works to identify a parent or parents who are a good fit for single children and sibling groups that become free for adoption due to TPR (termination of parental rights). The process includes a screening, home study, background check, psychological evaluation and several months of visits and overnights before the child(ren) are placed in what is called a pre-adoptive placement. FRC’s staff handles all of the adoption paperwork through the courts and manages the process with the pre-adoptive parent(s) to ensure that the adoption can take place in a timely manner. In addition, if the child or children qualify for a monthly adoption subsidy, FRC handles the requests and negotiates on behalf of the adoptive parent(s).

Population(s) Served
Families

Where we work

Affiliations & memberships

The Joint Commission 2023

COA 2023

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of youth receiving services (e.g., groups, skills and job training, etc.) with youths living in their community

This metric is no longer tracked.
Totals By Year
Related Program

FULL CASE MANAGEMENT PROGRAM

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

We currently have 617 children receiving services. 59 of those children are receiving Independent Living services.

Number of readmissions to the same/similar or higher level of care within one year of discharge

This metric is no longer tracked.
Totals By Year
Type of Metric

Context - describing the issue we work on

Direction of Success

Decreasing

Context Notes

There were 2 out of 116 readmissions.

Number of children in foster care who have stable placements

This metric is no longer tracked.
Totals By Year
Related Program

FULL CASE MANAGEMENT PROGRAM

Type of Metric

Context - describing the issue we work on

Direction of Success

Holding steady

Context Notes

214 out of 236 children have stable placements.

Number of foster youth living with siblings

This metric is no longer tracked.
Totals By Year
Related Program

FULL CASE MANAGEMENT PROGRAM

Type of Metric

Context - describing the issue we work on

Direction of Success

Increasing

Context Notes

65 out of 113 sibling groups are placed together

Number of foster youth living with relatives

This metric is no longer tracked.
Totals By Year
Related Program

FULL CASE MANAGEMENT PROGRAM

Type of Metric

Context - describing the issue we work on

Direction of Success

Increasing

Context Notes

136 out of 617 are living with relatives.

Number of children living away from home who have had no more than 3 placements

This metric is no longer tracked.
Totals By Year
Related Program

FULL CASE MANAGEMENT PROGRAM

Type of Metric

Context - describing the issue we work on

Direction of Success

Increasing

Number of youth who exit foster care at age 18

This metric is no longer tracked.
Totals By Year
Related Program

FULL CASE MANAGEMENT PROGRAM

Type of Metric

Other - describing something else

Direction of Success

Holding steady

Context Notes

12 since July 1, 2023 which is the beginning of our fiscal year.

Number of timely caseworker visits

This metric is no longer tracked.
Totals By Year
Related Program

FULL CASE MANAGEMENT PROGRAM

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of individuals who are receiving timely health/dental exams

This metric is no longer tracked.
Totals By Year
Related Program

FULL CASE MANAGEMENT PROGRAM

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Health Exams 445 are timely out of 475. Dental Exams 319 are timely out of 329.

Number of children entering foster care achieving permanency in 12 months

This metric is no longer tracked.
Totals By Year
Related Program

FULL CASE MANAGEMENT PROGRAM

Type of Metric

Context - describing the issue we work on

Direction of Success

Increasing

Context Notes

62 out of 260 achieved permanency within 12 months.

Number of children ages 24 months or older entering foster care achieving permanency in 12 months

This metric is no longer tracked.
Totals By Year
Related Program

FULL CASE MANAGEMENT PROGRAM

Type of Metric

Output - describing our activities and reach

Direction of Success

Decreasing

Context Notes

41 out of 260 children achieved permanency within 12 months that are ages 24 months or older.

Number of children ages 12-23 months entering foster care achieving permanency in 12 months

This metric is no longer tracked.
Totals By Year
Related Program

FULL CASE MANAGEMENT PROGRAM

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

5 out of 260 children.

Number of youth who re-enter foster care

This metric is no longer tracked.
Totals By Year
Related Program

FULL CASE MANAGEMENT PROGRAM

Type of Metric

Context - describing the issue we work on

Direction of Success

Holding steady

Context Notes

2 out of 41 re-entered foster care.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Our Mission is the prevention and treatment of child abuse and neglect through the strengthening of families.

Our Vision is to respectfully treat, rehabilitate and mentor troubled families through comprehensive, responsive care. Through the provision of evidence-based, dignified and confidential services provided by well-trained and committed staff, we work to break the cycle of child abuse and neglect.

Our Values are to keep families together, where appropriate, and strengthen loving ties to the family and the community.

We provide integrated care for children who have entered the foster care system and their parents, licensing and oversight of foster homes, adoptions, parent education classes, mental health services and substance abuse counseling. Working collaboratively with other community and governmental agencies, we strive to ensure holistic care and support for the children and their parents.

Services: Full Case Management, Healthy Foster Kids, After School Tutoring Program, Child-Parent Psychotherapy program, Supervised Visitation, Therapeutically Supervised Visitation, Parent Education Program, Dependency Drug Court, and Adoptions.

Family Resource Center is the only foster care agency in Miami-Dade and Monroe Counties that is accredited by the JOINT COMMISSION ON ACCREDITATION OF HEALTHCARE ORGANIZATIONS (JCAHO). The JCAHO accreditation represents the gold standard of healthcare and mental healthcare excellence.
FRC has doubled its Full Case Management Program over the past five years and continues to earn bonuses and awards from Our Kids of Miami Dade/Monroe, from the local Judiciary, and from other child welfare organizations because of the high quality of our work.
FRC is currently the sole case management partner for the Eleventh Judicial Circuit's Dependency Drug Court. FRC has achieved an incredibly high level of success with clients in this Court, achieving 85% family reunification since the program began in 2008.
FRC's adoption goal set by Our Kids of Miami-Dade/Monroe was 111 finalized adoptions by June 30, 2017. Finalized 163 adoptions by the deadline.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, It is difficult to get honest feedback from the people we serve

Financials

Family Resource Center of South Florida, Inc.
lock

Unlock financial insights by subscribing to our monthly plan.

Subscribe

Unlock nonprofit financial insights that will help you make more informed decisions. Try our monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights?
Learn more about GuideStar Pro.

Operations

The people, governance practices, and partners that make the organization tick.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Family Resource Center of South Florida, Inc.

Board of directors
as of 03/14/2024
SOURCE: Self-reported by organization
Board chair

Mr. Frandley DeFilie

City of North Miami Beach

Term: 2023 - 2025

Daniel Rivera

Mercantil Commercebank

Kai Jacobs

Kai Jacobs P.A.

Kevin J. Veilleux

Keller Williams Realty

Mario Trueba

Sabadell United Bank

Sharon Walker

Sharon Walker ,P.A.

Jonathan Etra

Broad and Cassel

Erika Cappiello

Cappiello Law

Frandley DeFilie

Mac Dery

Timothy Moore

Corium LLC

Rick Alberty

Private Wealth Management of Coral Gables

Milciades Herrera

First Horizon

Erin Stafford

Bilzin Sunberg Baena Price & Axelrod LLP & A

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 2/1/2024

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Decline to state

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 05/15/2023

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.