MARY & MARTHA HOUSE INC
Shelter Support Success
Programs and results
What we aim to solve
Mary & Martha House (MMH) works with the increasing number of homeless families headed by single women. Every woman who comes to the agency has her own unique set of circumstances that have caused her to become homeless. Many have experienced domestic violence at some level and now struggle to overcome the effects. They need a safe environment to heal and assess their lives and their future needs. MMH Case Managers work one on one with each client to map out their goals and the strategies they need to achieve them. Whether it is food stamps, medical assistance or child care, MMH helps clients identify their needs and the path they will need to take to attain freedom through employment and financial stability. Once they secure employment, clients are encouraged to open a checking account, learn to budget, and are then required to save 85% of their paychecks. When they leave MMH having successfully completed the program, they have a job, a bank account and permanent housing.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Bridge to Permanent Housing Phase 1 and Phase 2
Provide emergency shelter, transitional housing and support services to women who are victims of domestic violence and/or homeless women with or without dependent children. Supportive services include but not limited too individual housing and employment stabilization plans, educational programs, counseling, child-care placement, parenting, nutrition, goal setting, transportation and self-esteem classes.
Where we work
External reviews

Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Vision; Mary & Martha House will be the catalyst that helps abused and homeless women and their children to transform their lives.
What are the organization's key strategies for making this happen?
Since 1982, Mary & Martha House Inc. has provided shelter and support services through its Bridge to Permanent Housing program to over 5,000 homeless women and children. The program provides a two-tiered approach. Phase 1) Crisis and Stabilization; short-term emergency and support services are provided to assess the family and provide access to community resources. Once the family is stabilized and has secured at least part-time employment they advance into Phase 2) Employment and Housing; to address the family’s long term goals of full-time employment and permanent housing.
What are the organization's capabilities for doing this?
The Bridge to Permanent Housing program focuses on the client’s ability to overcome barriers including those that keep them from gaining employment and maintaining permanent housing. Staff works closely with landlords to help clients find appropriate rental housing in the community. This will allow qualified candidates who have successfully completed the program to receive financial assistance to cover initial move-in costs including deposits, rental or utility assistance necessary to allow individuals and families to move more quickly out of homelessness and into permanent housing. The financial assistance along with continuing wrap around services will improve the families’ success rate and help them to overcome the financial barrier of securing permanent housing.
What have they accomplished so far and what's next?
Through a private donor, the agency has received initial funding to provide clients with some financial assistance with move-in costs. We have hired a part-time Case Manager to focus on developing contacts with local landlords and apartment complexes to identify affordable housing in this area. We will continue to seek out more sources of grant funding both private and through foundations to enable us to serve more families annually. We are also expanding our retail operation so that the revenue from the stores will provide additional funding for client services.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive
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What challenges does the organization face when collecting feedback?
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
MARY & MARTHA HOUSE INC
Board of directorsas of 05/08/2023
Billie (Jody) Byler
Ryan Companies
Term: 2019 - 2023
Paul Sponseller
Certified Financial Planner
John Boa
Retired Executive
Teri Lancaster
Business Analyst
Michelle Fleming
Marketing Specialist
Jeanine Dowling
Shear Style Studios
Bonnie Peacock
TD Bank
Robert McGlynn
Mockler Leiner McGlynn Law Firm
Sandra Murman
Shumaker Advisors
Chris Herring
Seminole Tribe of Florida
Melissa Hartmann
Osprey Observer
Jennifer Wells-China
Hillsborough Community College
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
No data
Disability
No data