PLATINUM2024

Habitat for Humanity Greater Orlando & Osceola County

Building Homes, Changing Lives

aka Habitat Orlando & Osceola   |   Orlando, FL   |  http://www.habitatorlando.org

Mission

Seeking to put God's love into action, Habitat for Humanity brings people together to build homes, communities, and hope.

Notes from the nonprofit

Habitat for Humanity Greater Orlando & Osceola County serves as a catalyst for families and neighborhoods to transform themselves, paving the way for adults and children to thrive and communities to flourish through construction, homeownership, repairs, and financial and homeowner education. Home is where the start is. Affordable homeownership creates new, forward looking opportunities for adults, improvements in health and education for children, and economic growth for our community. Thanks to our donors, volunteers, and civic leaders, with every nail that is hammered, every house that is sold, and every resident that is empowered, we are building generational stability and financial security for families in ways that benefit us all. On behalf of our homeowners, board of directors and staff, we thank you for your continued support! Catherine Steck McManus President & CEO

Ruling year info

1987

President and CEO

Ms. Catherine Steck McManus

Main address

4116 Silver Star Rd

Orlando, FL 32808 USA

Show more contact info

Formerly known as

Habitat for Humanity Greater Orlando

Habitat for Humanity of Orlando

EIN

59-2789167

NTEE code info

Housing Development, Construction, Management (L20)

Housing Rehabilitation (L25)

Community, Neighborhood Development, Improvement (S20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2023, 2022 and 2021.
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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

The face of the housing crisis isnt always who you think it is. Increasingly, the proportion of Central Floridians struggling to secure affordable housing threatens the American Dream, and with it, the long-standing means of wealth creation and key drivers of quality of life. According to the American Enterprise Institute, the median sales price for an entry-level house in the Orlando metro area more than doubled, from $140,000 to $325,000 between 2012 and 1Q2023. House price appreciation for Orlando increased at 2.5 times higher than the nation: 11.3% vs. 4.6%, driven by factors like population growth, limited land availability and rising building costs. Renting provides little relief. Many families are forced to spend a significant portion of their incomes on rent which leaves them with limited funds for necessities. As housing availability shrinks and costs rise, families with limited incomes face housing instability and become at risk of falling into a cycle of poverty.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Affordable Homeownership

We meet the critical need for safe, affordable housing and financial stability with generational impacts on families. To do this, we build new, accessible, energy-efficient homes for low-moderate income individuals and families. We ensure that their 30-year fixed rate mortgage costs about 30% or less of their household income. And we provide post-purchase case management if needed.

Habitat homebuyers complete Habitat U homeownership and financial education classes and contribute sweat equity by working on a build site or other activities for special needs.

An affordable home that needs little to no maintenance for years means our first-time homeowner families are set to experience all the benefits of homeownership: improved financial and housing stability, and better health, educational, and early childhood development outcomes.

Population(s) Served
Families
Economically disadvantaged people

We expanded our Habitat U classes to help underserved community members (including youth) in the general public, free of charge. Participants take our classes that cover topics like budgeting, credit, savings, closing docs/predatory lending, foreclosure prevention, estate planning, home maintenance, disaster preparedness, and more.

We are a HUD-approved housing counseling agency and provide monthly First-Time Homebuyer Workshops and individual housing counseling to help families learn about purchasing a home, defaults, foreclosure prevention, paying down debt, saving, raising credit score, and other homeownership and financial stability topics.

Population(s) Served
Economically disadvantaged people
Ethnic and racial groups

Our Home Preservation program helps homeowners stay in their affordable homes. We offer tools to lower home insurance premiums, as well as roof replacements and repairs.

Through Habitat Inspects, we provide free wind mitigation inspections to help lower insurance premiums, prevent policy cancellations, and identify resources to address roofing and other deficiencies. By providing these services free of charge, we aim to support homeowners in securing the necessary repairs or replacements they require to safeguard their homes.

We also provide free roof replacements and other critical repairs to existing affordable homes to enable people to keep their homes and live in safer, healthier, accessible homes.

Population(s) Served
Economically disadvantaged people
Seniors

Where we work

Awards

Best Places to Work 2022

Orlando Business Journal

Neighborhood Builders Award 2020

Bank of America Charitable Foundation

Spirit of Engagement Award 2019

I4 Business Magazine

President & CEO, Catherine Steck McManus, Women of the Year 2019

Orlando Magazine

Women of the Year 2018

Orlando Magazine

Best Places to Work 2023

Orlando Business Journal

Affiliations & memberships

U.S Department of Housing and Urban Development 2011

U.S. Department of Housing and Urban Development Approved Housing Counseling Agency 2023

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of houses built

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people

Related Program

Affordable Homeownership

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Number of homes preserved through repairs and modifications

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people

Related Program

Home Preservation

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

Number of preserved homes for low income families at risk of losing their homes and for low income persons with disabling conditions.

Number of community members who participated in our Habitat U Financial Education & Housing Counseling Program.

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people, At-risk youth

Related Program

Habitat U Education & HUD-Approved Housing Counseling

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Affordable, good quality, energy efficient homeownership opens the doors of opportunity for all to build wealth, access better credit terms, afford higher education, live healthier and safer, foster healthier childhood development and positive civic engagement, and pass along wealth and a better quality of life to future generations.

Habitat Orlando & Osceola hopes to accomplish the following goals through each of our programs:

Goal #1: To build and repair homes that provide safety and permanent housing stability and to promote prosperity for generations to come.

Goal #2: To increase the number of individuals in Central Florida who gain improvements in health, save on energy costs, build their savings, advance their education, and make more forward-looking choices.

Goal #3: Increase financial literacy and prepare families for successful and sustainable homeownership.

Habitat Orlando & Osceola's strategic approach is a four-pronged set of principles to expand opportunities for underserved people to achieve permanent homeownership. These principles are: 1) A business viewpoint that emphasizes financial stability, innovation, and growth; 2) An elevated and deeply informed view of our community's needs; 3) A clear, compassionate vision of how to meet them; 4) Leadership roles in the community to achieve it.

Some builders of affordable housing are motivated by profit and not by meeting community needs or reversing pervasive inequities. Conversely, some builders are guided by compassionate values but at times do not make business decisions that lead to growth. As an organization, we know that thinking big is the only way to meet our community's housing needs. At the same time, we provide the best quality home construction and repair products, along with caring, responsive service to our clients.

This strategic approach and regional leadership are changing the landscape of our community to make homeownership, in real terms, affordable, equitable, and abundant.

Since 1986 we have built, rehabbed, and repaired more than 850 homes. Achieving recognition as one of the 40 "top producers" out of the 1,100 nationwide affiliates, we have demonstrated exceptional dedication and success in our mission. Our commitment to making a significant impact and delivering outstanding results has positioned us among the most influential and productive organizations within the Habitat for Humanity network.

Habitat Orlando & Osceola is the only Habitat affiliate in Central Florida that is a U.S. Department of Housing & Urban Development (HUD)-certified housing counseling agency. We are one of only five agencies in Osceola County and one of twelve in Orange County.

In August 2023, Habitat Orlando & Osceola launched the Face the Housing Crisis initiative to raise awareness about the housing challenges that affect a concerning number of teachers, firefighters, nurses, and others who are the backbone of our community. This initiative introduces the Cornerstone Housing Framework to mobilize the community to pioneer the change needed to address the affordable housing crisis.

Habitat for Humanity affiliates vary in their scope and impact. Our organization consistently builds an average of 24 new homes, preserves 45 Habitat homes, and offers financial education, housing counseling, as well as resources and referrals. These initiatives collectively benefit 1,500 individuals each year.

Recently Completed Housing Developments
Juniper Bend, 10 single-family homes completed in 2021.
Arbor Bend, 34 single-family homes completed in 2021.
Butlers Preserve, Orlando, 59 single-family homes completed in 2017.
Staghorn Villas, Orlando, 58 townhomes completed in 2013.

For many years, we have received the GuideStar Platinum Seal of Transparency, their highest level of recognition. We have been evaluated by Charity Navigator and earned a Four-Star Rating, their highest possible rating.

Thanks to our staff, the hard work of volunteers, and the generous support of donors, significant positive impacts were achieved for hardworking families in our community during our 2022-2023 fiscal year.

- We were certified by the Department of Housing and Urban Development as a HUD-approved housing counseling agency and started offering First-Time Homebuyer Workshops.
- 783 volunteers contributed more than 4,371 hours in support of our mission.
- 24 individuals received mentoring services to help them reduce debt, save money, and improve their credit scores to be able to qualify for a home. Of those, 24 qualified to purchase a home with Habitat Orlando & Osceola.
- 116 families participated in our Habitat U classes that educate the community on homeownership and financial literacy.
- 17 Habitat homes were built for low to moderate-income individuals and families.
- 40 homes received a free replacement of their roofs, protecting them from unsafe, unhealthy living conditions.
- 10 families paid off their Habitat homes in full.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, We offer incentives for feedback. It is still difficult to get historical feedback.

Financials

Habitat for Humanity Greater Orlando & Osceola County
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
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  • Compare nonprofit financials to similar organizations

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Habitat for Humanity Greater Orlando & Osceola County

Board of directors
as of 01/18/2024
SOURCE: Self-reported by organization
Board chair

Mr. Pete Barr, Jr.

&Barr

Term: 2020 - 2025

Janice Abrew-Coriano

Rosen Hotels & Resorts

Catherine McManus

Habitat for Humanity Greater Orlando & Osceola County

Pete Barr

&Barr

Jeff Bittenbinder

Ravago Americas

Keith Lovett

Home Wise Realty Group

Rita McCauley

Grosvenor Services

Tom Harbert

Mateer Harbert

Bud Kirk

Rumberger Kirk

Jennifer Carroll

Community Volunteer

Paul Lartonoix

University of Central Florida

Tiffany Homler Hawkins

Lynx

Lennie Arnold

Chastain Skillman

Chevalier Lovett

Florida Rising

Chris Rollins

Williams Company Management Group

Cliff Long

Orlando Regional REALTOR Association

George Huddleston

Catalyst Design Group

Janice Abrew-Coriano

Rosen Hotels & Resorts

LaShawnda K. Jackson

RumbergerKirk

Ohme Entin

Orlando Health ORMC

Paul Sohl

Florida High Tech Corridor

Reggie White

Northrop Grumman

Robert Stuart, Jr.

GrayRobinson, P.A.

Michelle Chandler

SchenkelShultz Architecture

Patti Johnson

Mitsubishi Power Americas

Glen Gilzean

Central Florida Urban League

Michael Loulan

Orlando Magic

Trisha Engler

Universal Orlando

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 1/18/2024

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 01/27/2023

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.