Visiting Nurse Association & Hospice Foundation, Inc.

Comprehensive Healthcare. We're There.

aka VNA & Hospice Foundation   |   Vero Beach, FL   |  https://vnatc.org/

Mission

The VNA provides compassionate, innovative care of the highest quality, setting the standard for patients and caregivers needing home health, hospice and community health services, regardless of a patient’s ability to pay. The VNA works to provide innovative access to care for the community through home health, hospice and community health & education programs. The VNA's wellness programs encompass the community education and outreach aspect of our mission, promoting health throughout the counties we serve.

Ruling year info

2014

CEO

Mr. Lundy Fields

Main address

1110 35th Lane

Vero Beach, FL 32960 USA

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EIN

59-2804739

NTEE code info

Single Organization Support (E11)

Home Health Care (includes Visiting Nurse Associations) (E92)

Hospice (P74)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

The VNA & Hospice Foundation supports the VNA of the Treasure Coast’s mission to provide compassionate, quality and innovative care for patients and caregivers regardless of their financial status. Committed to ensuring access to care, wellness and education for the wider community, and exceptional home health and hospice care to those in need in our community, the VNA Foundation aims to generate the funds needed through a comprehensive and integrated fund development plan, focused on donor-centered strategies. The funds raised by the Foundation go towards maintaining the programs of the VNA & Hospice, providing start-up capital for program initiatives and sustaining the VNA Hospice House.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Hospice House

The VNA Hospice House offers anyone who is unable to receive end-of-life care at home a caring and serene haven. The VNA is the only hospice provider for Indian River County residents, and the Hospice House is a vital resource for those patients who need its services. A unique blend of beauty and function, the VNA Hospice House was built to serve as a home-like environment for residents and their families. The 11,000 square-foot, 12-bedroom facility operates like a medical facility, providing 24/7 care to its residents, but it does not feel like a healthcare facility.

The VNA & Hospice Foundation established the VNA Hospice House Endowment Fund in 2002, which provides for capital maintenance of the House. Operational costs for the day-to-day expenses of the facility, which are not covered by the insurance from the patients served in the facility, are funded by donations from individual philanthropy and grants. Your support is greatly appreciated.

Population(s) Served
Terminally ill people

End-of-life care has become one of the most sensitive areas of modern medicine. When a patient is diagnosed with a life-limiting illness and medical care cannot offer a cure, bringing in Hospice can help to provide a program of Advanced Care that aims to help patients manage pain or symptoms associated with their illness, and provide the patients and loved ones with emotional and spiritual support. This approach allows patients and their families to spend time together, resolve life issues and relationships, and maximize their quality of life for as long as the patient lives.

Our Hospice team includes Bereavement Programs. Families experiencing loss go through a wide range of feelings and there is no right or wrong way to grieve. Our Bereavement Program is available for families during the end-of-life transition and after the death of a loved one. Bereavement counseling is available for families for up to 13 months, free of charge, after the passing of a loved one, and the VNA Hospice Bereavement Program assists in referrals to programs across the United States for non-resident families. VNA Hospice runs a specialized program for children experiencing loss, Camp Chrysalis, providing specialized care for young people experiencing loss.

Hospice also provides spiritual support through its non-denominational Chaplain Program that provides a resource for patients and families who choose to include spiritual care in their Hospice plan. Help for families through our Caregiver Support Program, providing care, support and respite during serious illness, enables families to focus on the things that matter most. We focus on the special needs and wishes of our patients and families. The VNA partners with We Honor Veterans to offer a unique services to our nation’s veterans facing a life-limiting illness; honoring them through a special pinning ceremony is one way we show our gratitude to those who have served. VNA Hospice works with each family to provide support, care and resources during this period.

Additionally, Hospice is involved in community education. The Talk About Hospice Program has been developed to help start those important conversations between patients, doctors and their family. Despite so much involvement in care for a patient, families and those facing life-limiting illness may find it difficult to speak about how they want to be cared for when nearing the end-of-life. Although bringing in Hospice Care has been shown to greatly improve the quality of life for those facing end-of -life care, it is a difficult decision, fraught with issues. This program helps to dispel some of those myths, providing education on Hospice & Advance Care and how it can be of help to a family. Helping to educate the community on how and when in a care plan to engage with Hospice, that anyone can refer a patient for Hospice Care, including a doctor, family member, or the person who is ill and that it is important to make contact early in a serious illness to begin this planning, is important work.

Hospice provides care wherever a patient calls home: a private residence, an assisted living or nursing facility, a local hospital, or the VNA Hospice House. Our Hospice team works with the patient, their family, their physicians, and our hospice medical director to ensure that patients are treated with dignity, respect and hope. In fiscal year 2019, we cared for more than 1,500 hospice patients and family members.

The expense of providing this care to the community, which are not covered by insurance, is funded by grants, individual donations and corporate philanthropy to VNA Hospice of Indian River through our VNA & Hospice Foundation. Your support is greatly appreciated.

Population(s) Served
Terminally ill people

Home-based health care is central to the mission of the VNA, and is provided to all in need, regardless of ability to pay. Everyday over 250 nurses and other care providers are on the road caring for those in need in our community. During the fiscal year ending Sept. 30, 2020, more than 5,400 home health care patients opened their doors and their lives to our clinicians a total of over 114,000 times.

As the only non-profit Home Health service provider, VNA offers enormous benefit to patients recovering from injury, surgery, or those living with an acute illness. Nurses visit patients at home to care for wounds and manage medications. Therapists, including physical, occupational and speech, help patients maintain or increase their range of motion, retain or regain fine motor skills, or address speech and swallowing disorders. Home health aides assist with bathing, grooming, and helping patients into and out of bed.

Our Home Health Care Program not only includes clinical care, but also offers a number of other services including our team of Medical Social Workers who act as advocates and informational resources to help patients and their families through the overwhelming emotional and financial issues that often accompany a health crisis. They provide community-based referrals, resources and assistance in ensuring that the complex issues facing patients and impacting outcomes are addressed. They assist in establishing primary medical care homes for those without a primary doctor.

The VNA Home Health Program provides senior transportation services providing door-to-door transportation so your loved one can go to their appointments, do their errands or just enjoy getting out of the house. The program also includes respite for caregivers to alleviate caregiver stress. The VNA also offers companion services for seniors who live alone can start feel lonely and isolated in their own homes. Additionally, caregiver support groups allow for family caregivers to come together with other individuals in the community who are experiencing the same challenges. They are open to anyone in the community regardless of the diagnosis of their loved one.

Most recently, with the importance of access to care, and increase in concerns during the COVID-19 pandemic, VNA Home Health Program has been able to expand our Remote Patient Monitoring (Telemonitoring). Delivering high quality care means keeping up with technology. Telemonitoring provides a safe, cost-effective solution to care for patients living with a chronic disease. One of the main goals of telemonitoring is allowing patients to live safely at home and keeping them out of the hospital, keeping healthcare costs down and reducing stress on the patient. Through the VNA’s Telemonitoring Program, devices are placed in the patient’s home and connected through a phone line. Every day, the patient interacts with the device by answering questions for symptom analysis and take readings such as weight, blood pressure, pulse rate and oxygen levels. That information is transmitted to the VNA and examined by a nurse practitioner. VNA staff is able to provide interventions and/or follow up with telephone, tele-conference or home visits.

As the only non-profit home healthcare agency, VNA accepts all patients regardless of their ability to pay. Donations to the VNA & Hospice Foundation make it possible for the VNA of Indian River County and VNA Hospice of Indian River County to provide charitable nursing care, rehabilitation therapy, end-of-life care and other home care services to the under or un-insured in our community. The expense of providing this care to the community, which are not covered by insurance is funded by grants, individual donations and corporate philanthropy to the charitable Access to Care Program through our VNA & Hospice Foundation. Your support is greatly appreciated.

Population(s) Served
Chronically ill people
Adults
Children and youth

One of the truly innovative programs offered by VNA & Hospice is our Music Therapy Program. Available to both Home Health and Hospice patients, this program integrates the therapeutic use of music as a medical intervention that has seen exceptional improvement in patient outcomes. Used successfully with multiple issues including Parkinson’s, Alzheimer’s and brain injury, as well as many other conditions, Music Therapy provides an opportunity for brain stimulation, physical interaction and just plain fun.

The VNA Music Therapy Program is staffed by board-certified music therapists who are required to achieve a bachelor’s degree, 1,200 hours of direct training and ongoing continuing-education requirements. Music therapy addresses the physical, emotional and spiritual needs of a patient and helps them achieve their goal. It offers a non-invasive, compassionate approach to delivering care in a unique way.

VNA also offers Animatronic Pet Therapy, Animatronic Infant Therapy and Aromatherapy Programs. Each of these programs has been found to provide exceptional impact and improvement in outcomes. The use of animatronic pets and babies to engage with dementia patients has been exceptional, and limits the issues related to using real animals.

The expense of providing these therapies to the community, which are not covered by insurance, is funded by grants, individual donations and corporate philanthropy through our VNA & Hospice Foundation. Your support is greatly appreciated.

Population(s) Served
Terminally ill people
Adults
Children and youth
Chronically ill people

Providing access, improving preventative and wellness care and helping our community is at the core of VNA & Hospice’s mission. The VNA’s Community Health, Education and Wellness Program provides medical services, wellness screenings and education throughout the community. On almost any day of the week, VNA Community Health nurses host no-cost blood pressure and blood sugar Wellness Health Clinics in residential communities, businesses and public gathering places across our community.

VNA Vaccine Program works each flu season as the VNA also offers the flu vaccine to our community in hopes of keeping our friends, family members and coworkers healthy. The VNA also offers a free flu shot to anyone who does not have insurance or is unable to cover the cost of a flu shot. Each flu clinic is staffed by nurses who are available to answer questions about the flu vaccine. With the onset of the COVID-19 public health response, VNA stands ready and able to provide vaccine support.

The VNA’s Mobile Health Clinic has been on the road since 2000, offering same day, non-emergency care at little or no cost. In collaboration with the Indian River Hospital District, the mobile clinic serves the county brining access to healthcare for those who are under or un-insured. Advanced practice registered nurses (APRNs) aboard the clinic can examine, diagnose and prescribe medications for minor, non-urgent illnesses such as sore throats, earaches and minor cuts. This mobile unit is essential for getting out and serving vulnerable people in our community.

These simple community outreach efforts go a long way in offering an easy, no-cost solution to anyone who wants to keep an eye on their health. The expense of providing these programs to the community is funded by grants, individual donations and corporate philanthropy through our VNA & Hospice Foundation. Your support is greatly appreciated.

Population(s) Served
Children and youth
Chronically ill people
Adults

In response to community demand the VNA developed its' Private Care Division. Private care clients have more flexibility than patients in the VNA's Home Health program. Within this program, the client rather than a doctor will dictate the type of care needed and how often, giving them full control over their plan of care. Private Care services range from nursing care by skilled nurses and therapists, to assistance from home health sides, to social engagement with home health companions. Private Care gives the option of having a caretaker with the client 24/7 if necessary, whereas Home Health typically includes a few visits a week depending on the patient's care plan.

Private Care can help caregivers get the support needed, reducing the stress and anxiety related to being the primary caregiver of a loved one. Private Care can help a caregiver balance their caregiver responsibilities with their personal life, giving them an added layer for support for the client and family.

Offered within the Private Care program, Lifeline Medical Alert System can be set up for anyone using VNA's services. The range of Lifeline products offer seniors and individuals the ability to live safely at home, providing a quick response when help is needed if a caretaker is not there.

This revenue-generating program is both a stand alone program for those who need it and an add-on service that the VNA can offer to patients in our other programs. The revenue generated from this program helps fund the VNA's operations across all programs.

Population(s) Served
Chronically ill people
Adults

Where we work

Accreditations

Joint Commission on Accreditation of Healthcare Organizations (JCAHO) - Home Care Accreditation 2012

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of patients served

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Children and youth, Chronically ill people, Terminally ill people

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

This is the total number of patients served across all programs at the VNA.

Number of Hospice patients served

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Children and youth, Terminally ill people

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of IRC Home Health patients

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Children and youth, Chronically ill people

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of Space Coast Home Health patients

This metric is no longer tracked.
Totals By Year
Population(s) Served

Chronically ill people, Adults, Children and youth

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of Private Care patients

This metric is no longer tracked.
Totals By Year
Population(s) Served

Older adults, Seniors, Chronically ill people

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

This is the number of patients using Private Care. Private Care began in 2020 for Space Coast with 29 patients (272 were for Indian River County).

Number of Flu Clinic patients

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Children and youth

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

This is the total number of flu shots given out by the VNA to any member of the community.

Number of Mobile Clinic patients

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Children and youth

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

These are the total number of patients seen on the Mobile Clinic.

Number of Free Health Screening patients

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Children and youth

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

These are the total visits by individuals in the community to any of our free health screenings. 2020 results were impacted by COVID-19.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

To provide financial support to maintain the mission of the VNA & Hospice to provide compassionate, quality and innovative care for patients and caregivers regardless of their financial status.

Operationally, VNA will seek to maintain:
1) Financial Stability
2) Expand Clinical Excellence and Expertise
3) Staff Recruitment and Retention
4) Business Development Growth
5) Fundraising, Donor and Grant activities.

With revenue above generated through reimbursement for medical care, the Foundation funds the delta between revenue and expense, ensuring that the VNA is able to provide the broad spectrum of programs and services regardless of a patients ability to pay and to serve the needs of the community. This is done mainly through four mechanisms. The Foundation works with grantors, individual donors, corporate giving and plans events to raise funds to maintain these programs. The Foundation maintains the Hospice House Endowment, a planned charitable giving program including a Charitable Annuity Program, and legacy giving program through estate planning. Finally, each year the Foundation undertakes its' Annual Appeal direct mail initiative and the highly successful VNA Golf-a-thon event.

The VNA's Board of Directors has developed a robust strategic plan that addresses each area to accomplish goals. The Foundation has a dedicated and robust gift planning strategy to cultivate, solicit and steward donors to include the Foundation in their estate plans which can include wills, trusts, retirement accounts, life insurance, and charitable gift annuities.

We have worked to achieve the following:

1) Financial Stability
2) Clinical Excellence
3) High Staff Retention
4) Solid Growth
5) Exceptional programming and
5) Community outreach.

As we move forward, the VNA seeks to expand our access to care programs through expanded hospice, home-health, private care and community health programs.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys, Focus groups or interviews (by phone or in person), Community meetings/Town halls, Constituent (client or resident, etc.) advisory committees,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve,

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners,

  • Which of the following feedback practices does your organization routinely carry out?

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback,

Financials

Visiting Nurse Association & Hospice Foundation, Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Visiting Nurse Association & Hospice Foundation, Inc.

Board of directors
as of 8/26/2021
SOURCE: Self-reported by organization
Board chair

Kathleen Pierce

Kathleen Pierce

Emily Sherwood

Sarah Connors

Carole Finck

Stacy Kenyon

Jeffrey Phillips

Rehmann Financial

Kathleen LaCroix

Lundy Fields

VNA of the Treasure Coast

Kathryn Barton

Offutt Barton Schlitt LLC

William Hudson, Jr.

Carol Kanarek

Ann Marie McCrystal

Mike McGee

Marta Schneider

William Stengel

William Stewart

Rossway Swan Tierney Barry Lacey & Oliver, P.L.

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 03/10/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male

Race & ethnicity

No data

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data