WESTJAX OUTREACH INC dba Community Health Outreach

Feeding the hungry, healing the sick, and clothing those in need since 1988.

aka Community Health Outreach   |   Jacksonville, FL   |  www.chojax.org

Mission

Our mission is to provide primary medical care, essential dental care, food security, confidential pregnancy testing and counseling, maternity clothing, and baby supplies (food, formula, diapers and clothing) at no cost to those in need. Our organization was founded on the principles as outlined in the scriptural call of Matthew 25: 35-36 "to feed the hungry, heal the sick, and clothe those in need."

Ruling year info

1992

Executive Director

Ms. Meredith N. Smith

Assistant Director

Ms. Virginia Pillsbury

Main address

5126 Timuquana Rd

Jacksonville, FL 32210 USA

Show more addresses

Formerly known as

World Health Outreach

EIN

59-3038067

NTEE code info

Public, Society Benefit - Multipurpose and Other N.E.C. (W99)

Community Health Systems (E21)

Food Banks, Food Pantries (K31)

IRS filing requirement

This organization is not required to file an annual return with the IRS because it is a religious organization.

Sign in or create an account to view Form(s) 990 for 2019, 2018 and 2017.
Register now

Communication

Programs and results

What we aim to solve

This profile needs more info.

If it is your nonprofit, add a problem overview.

Login and update

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Food Pantry

Provides fresh produce, dairy products, meat, and dry groceries to families, seniors, disabled, and veterans in need three days per week.

Population(s) Served

Provides essential emergency and preventative dental services to uninsured, low- to no-income adults, seniors, and veterans.

Population(s) Served

Providing primary medical care to uninsured, low- to no-income adults. Also providing oncology, hematology, cardiology, and orthopedic specialty care.

Population(s) Served

Provides supplies on a monthly basis of clothing, diapers, wipes, food and formula to over 500 infants in need each year. Confidential pregnancy testing and counselling also available.

Population(s) Served

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Average number of service recipients per month

This metric is no longer tracked.
Totals By Year
Population(s) Served

No target populations selected

Type of Metric

Output - describing our activities and reach

Direction of Success

Decreasing

Context Notes

Includes total monthly visits across all four services.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization collecting feedback from the people you serve?

    Paper surveys, Focus groups or interviews (by phone or in person),

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations,

  • What significant change resulted from feedback?

    Community Health Outreach has had issues with clients and patients being able to connect with services by phone in a timely manner. In early 2020 we changed our main phone prompts and direct service phone number messaging. We also hired two staff dedicated to reception in our clinical services to return all voicemails and answer phones during office hours in a more timely manner. We work on a direct, person-to-person basis in collecting positive and negative feedback from all of our clients and patients across all four services on a daily basis. When staff members receive negative feedback, staff and management coordinate to resolve the issue immediately and directly. Our team strives to improve the spiritual, emotional, and physical wellbeing for all who come onto our campus.

  • With whom is the organization sharing feedback?

    Our staff, Our board, Our funders,

  • What challenges does the organization face when collecting feedback?

    We don’t have the right technology to collect and aggregate feedback efficiently, Staff find it hard to prioritize feedback collection and review due to lack of time,

Financials

WESTJAX OUTREACH INC dba Community Health Outreach
lock

Unlock financial insights by subscribing to our monthly plan.

Subscribe

Unlock nonprofit financial insights that will help you make more informed decisions. Try our monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights?
Learn more about GuideStar Pro.

Operations

The people, governance practices, and partners that make the organization tick.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

WESTJAX OUTREACH INC dba Community Health Outreach

Board of directors
as of 11/6/2020
SOURCE: Self-reported by organization
Board chair

Mr. Les Holman

Holman Inc.

Term: 2015 -

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? No
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 11/06/2020

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

No data

The organization's co-leader identifies as:

No data

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability

No data

We do not display disability information for organizations with fewer than 15 staff.

Equity strategies

Last updated: 11/06/2020

Policies and practices developed in partnership with Equity in the Center, a project that works to shift mindsets, practices, and systems within the social sector to increase racial equity. Learn more

Policies and processes
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.