Miracle of Love, Inc.

MOL strives to be the leading provider of HIV/AIDS care and prevention services in the Central Florida area. This is achieved by providing services that are both effective and responsive to all community members, in addition to delivering prevention education to high-risk areas in an unconventional setting. In an effort to achieve our goal, Miracle of Love primarily focuses on the following areas:  Increasing fundraising dollars by seven percent of our annual budget. It is understood that fundraising dollars play an integral part in our agency’s ability to bridge gaps, all while improving the overall quality of life of our clients.Increasing access to Medical Case Management services to more than 800 unduplicated clients annually. Making Medical Case Management services available in Orange, Lake, Seminole, and Osceola Counties ensures that clients are getting the necessary access to the medical care and additional resources they are in need of.Reducing agency overhead by approximately $50,000.00 to add to frontline staff in an effort to provide more direct client services.Providing a nourishing meal to over 350 families annually. While it is understood that our efforts to feed the community by no means alleviates hunger, we are pleased that our contribution warms the hearts of those in need during the holiday season.

MOL will utilize its current Community Advisory Board (CAB), as a tool to assist with Promotion, Outreach, and Recruitment. The CAB acts as a vehicle for consumer input into program planning, implementation, recruitment, and evaluation of program outcomes. In addition, CAB will assist the consumers in becoming community representatives and most importantly it allows them to participate in policy development and the implementation process. Overall the committee helps consumers educate themselves and equips them to educate others in their community. The CAB currently meets bi-monthly and each member lends their expertise in their respective fields and formulates long-range plans for each program and conceptualizes major activities. One of MOL’s most effective recruitment strategies is street outreach and community based interventions. During street outreach at local businesses, churches, and community events our marketing tools are distributed. It is during this process that our trained professionals will locate and build trusting relationships with high-risk negative individuals. These individuals are targeted simply because they are less likely to voluntarily access our care and prevention services. Once a rapport has been established we then connect them to services that benefit them most. Social networking is also an excellent recruitment method that MOL utilizes for reaching high-risk members of the targeted population. This strategy uses online platforms as a way of linking our organization to members of the high-risk populations. Once a connection has been made, we then conduct outreach and locate “Key Clients”. Much like street outreach, a trusting relationship then allows us access to the inner circle of the high-risk populations. Strategies will include:  Developing social marketing materials like palm cards, posters, safe sex packets, SWAG (handouts), etc., that are creative enough to captivate and maintain the attention of the targeted population.Disseminate social marketing materials during outreach at club venues, in neighborhoods of high prevalence, support groups, HIV testing sites, events, and community health fairs.Continuously updating both MOL’s official website and social media sites with relevant information which appeals to all demographics.Utilizing MOL’s internal referral resources for positive individuals in Targeted HIV Testing and high-risk HIV positive individuals in Medical Case Management, Project AIDS Care (PAC), and Housing Opportunity for People with AIDS (HOPWA) and Healthy Relationships.

MOL has been providing HIV/AIDS prevention and patient care services since 1997. As one of the oldest minority AIDS Service Organizations, MOL recognizes the importance of having strong collaborations and partnerships within the community. It is these very same partnerships that play an important role in our organization’s ability to reach the members of the targeted populations. MOL continues to work with all local HIV service providers, in addition to those who may not provide direct client care. We have identified existing/planned collaborative efforts with other local public and private agencies. In recognizing the importance of these relationships, we are committed to maintaining them over time to ensure that essential services remain available for all of our clients. As a Medical Case Management provider for over 17 years, MOL participates in the Ryan White Part A and D Provider Network. This is a network of providers that promotes comprehensive, coordinated, culturally appropriate, and family-centered care. Each provider has an established consumer advisory board consisting of consumers, families, youth, and the appropriate project staff to assist in better coordinating care for clients. The Part A & D provider network meets monthly to develop solutions to overcome identified barriers to care and service gaps. During these meetings outcome measures and performance indicators are reviewed for monitoring purposes and to determine areas for performance improvement. The provider network reflects all services identified as necessary in the project area. MOL’s Executive Director, Program Managers, and the prevention staff are all members of the Florida AIDS Planning Consortium, known as the Area 7 planning body. Our prevention team’s efforts don’t stop there, but continue by doing their part in attending the Prevention subcommittee meetings to help assist with priority setting and resource allocation for Area 7.