PLATINUM2023

Neighborhood Health Clinic

Hope and Healing for Those in Need

Naples, FL   |  www.neighborhoodhealthclinic.org

Mission

Our mission is to deliver quality medical care to low-income, working, but uninsured, adults in Collier County, using a professional volunteer staff and funded by private philanthropy.

Ruling year info

1999

Chief Executive Officer

Ms. Leslie Lascheid

Main address

88 12th Street North Suite 100

Naples, FL 34102 USA

Show more contact info

EIN

59-3546884

NTEE code info

Ambulatory Health Center, Community Clinic (E32)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

In Collier County, Florida there is a large population of low-income, working but uninsured adults who do not have health insurance. Our co-founders, Nancy and Bill Lascheid identified this problem and established the mission to deliver quality medical and dental care to those who meet the qualifications of being between the ages of 19 - 64, working 80 or more hours per month, residing in Collier County, not having insurance and earning 200% or below the Federal Poverty Guidelines. The need in Collier County has continued over 22 years as shown in a 2016 study by the Johnson School of Business at Hodges University which concluded that more than 50,000 adults would qualify, if sick for services at Neighborhood Health Clinic.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Medical and Dental Care

The Clinic provides care for chronic illness, and instances of acute care when patients have neglected medical issues. Excluding obstetrics, the Clinic sees a full spectrum of illness and disease, from headaches to leprosy. Patients come from many nations, and are affected by their lifestyle choices that results in significant cases of diabetes, hypertension, and cardiac-vascular issues. Job-related, repetitive motions resort in joint and muscular-skeletal issues. Cancers of all kinds are detected and patients are directed to an oncologist for treatment outside the Clinic. Clinic physicians, frequently specialists, provide both their special expertise and primary care. A patient will see a triage nurse and physician; undergo lab
tests and receive a diagnosis, treatment plan and medication.

Population(s) Served
Adults

The Clinic provides education and wellness to their patients, helping them learn how to manage their disease with one-one-one instruction while simultaneously treating their illness. Classes in diabetes management, healthy lifestyles, smoking cessation, pain management, and breast health are available and in some instances required. We have recently integrated the American Medical Association (AMA) and American Heart Association (AHA) supported Target BP program aimed at lowering high blood pressure amongst our patients. By providing the tools and resources needed, our patients have a greater chance of healthy outcomes.

Population(s) Served
Adults
People with disabilities

Where we work

Awards

Target BP Participant level 2021

American Heart Association

Target Diabetes Gold level 2021

American Heart Association

Target Cholesterol Gold level 2021

American Heart Association

Gold level 2021

National Association of Free and Charitable Clinics

Affiliations & memberships

National Association of Free and Charitable Clinics since inception 2001 2021

Florida Association of Free and Charitable Clinic - Nancy Lascheid, Co-Founder, BOD inception 2013 2021

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of patient visits

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Economically disadvantaged people

Related Program

Medical and Dental Care

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

Our mission is to deliver quality medical care to low-income, working but uninsured Collier County adults, using a professional volunteer staff and funded by private philanthropy.

Number of practicing nurse practitioners

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Social and economic status, Work status and occupations

Related Program

Medical and Dental Care

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

Through the unsurpassed giving of their time, talent, and professional services, these volunteer nurses continue the Hope And Healing For Those In Need on a daily basis.

Number of volunteers

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Medical and Dental Care

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

Through the unsurpassed giving of their time, talent, and professional services, these volunteers continue the Hope And Healing For Those In Need on a daily basis through their non-medical services.

Number of volunteer physicians who care for Clinic patients

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Medical and Dental Care

Type of Metric

Input - describing resources we use

Direction of Success

Holding steady

Context Notes

Through the unsurpassed giving of their time, talent, and professional services, these volunteer physicians and dentists continue the Hope And Healing For Those In Need on a daily basis.

Number of patient procedures

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Medical and Dental Care

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Clinic specialties include: Acupuncture, Cardiology, Dentistry, Dermatology, Endocrinology, Gastroenterology, Gynecology, Infectious Disease, Laboratory, Neurology, Orthopedic, Radiology, etc.

Number, as a percentage, of patient prescription compliance

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Medical and Dental Care

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

The Clinic compliance rate is 92 - 96% of our patients take their medicine as prescribed. The national average is 50%. The keys are thorough communication and monthly supplies to track compliance.

Number of potential patients who would qualify earning 200% and below of federal poverty level

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Medical and Dental Care

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

A 2016 feasibility study by Hodges University determined, if sick, 50,000 Collier County adults qualify as patients. Growth of potential patients will reflect the continued Naples population increase.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

The goal is to deliver the highest quality of medical and dental care possible for our patients. By doing so helping each one of our patients lead a healthier more productive life and providing for their families.

We will continue to streamline Clinic procedures for more efficient use of existing medical volunteers and reduce variability in care from provider to provider through the expanded use of the electronic health record software system. Utilize our recently added dental suite to deliver comprehensive care for our patients. Determine educational needs of patients and analyze areas where successful expansion or intensification of current efforts could lead to improved patient outcomes: These needs may include but are not limited to disease specific conditions. Examples include cancer and its prevention, heart disease and high blood pressure. Expand community outreach and collaboration to groups that have health care needs that can be met by the Clinic. Oversee regular attempts to reach these groups to promote better healthcare to the community and expansion of patients seen in the Clinic through improved awareness of what services are offered at the Clinic. Identify unmet needs within our patient population as well as unmet community needs. Led by the strategic
committee, the Clinic continues to review needs of our patients as well as follow trends identified by the Florida Association of Free and Charitable Clinics and National Association of Family Child Care.

The organization’s capabilities for doing this include:  Acquiring property adjacent to the present facility has considerably enlarged the Clinic’s physical plan allowing for the installation of an education and wellness building dedicated to expanding our current education and wellness programs. Our recent expansion has already allowed us increased patient capacity with the addition of exam rooms, dental operatories, MRI, CT scan, and x-ray. The increased space will enable the Clinic to reach its long-term goals. The Chief Medical Officer, the 20 member Medical Committee and volunteer physicians, continually analyze and adjust both the process and medical procedures to maximize time for patient visits. Planning the acquisitions of state of the art medical equipment, expanding the number of volunteer medical professional will increase both quality and volume. With the expansion of the Clinic's facilities, we will be able to offer dental services to an increasing number of patients. Outreach to potential patients will increase by adding additional health fairs and employee education and wellness programs at job sites that generate patients typically qualified for the Clinic's services. Collaboration with other non-profits at neighborhood events in low-income communities will expand the patient numbers. Feasibility studies show there are 50,000 individuals in Collier County who, if sick, would be eligible for Clinic services.

The Clinic has progressed from a small three room storefront with one doctor, one nurse, and one volunteer to a free-standing clinic with 350 medical professional that volunteer their service. While the Clinic has 14,000 patients in our data base, the Clinic has long wished to deliver the highest quality of medical and dental care to every patient. Progress towards long term goals of delivering the highest medical and dental care at the Clinic by treating the patient and expanding the programs the Clinic has available is much closer to realization with acquisition of real estate that will provide space for additional equipment, services, specialists, physicians, and dentists The Clinic will expand services as well with increased lab capabilities, vision and hearing screenings, and simple surgeries. More on-site services will diminish time patients must take from work and allow better quality of care and life.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback

Financials

Neighborhood Health Clinic
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Neighborhood Health Clinic

Board of directors
as of 08/22/2023
SOURCE: Self-reported by organization
Board chair

John P. Cardillo

Cardillo, Keith & Bonaquist, PA

Term: 2018 - 2023

John P. Cardillo

Cardillo, Keith and Bonaquist, PA

Paul Jones MD

Dr. Paul O. Jones, MD, private practice

Michael Armstrong

Retired CEO

Craig Eichler MD

Dr. Craig J. Eichler, MD, Woodruff Institute

Barbara Ann Britten MD

Dr. Barbara-Ann M. Britten, MD

Vincent Foglia

Founder of Sage Products

Bill Johnson

Former CEO

Robert Meli MD

Dr. Robert J. Meli, MD, Naples Radiologist

Alejandro Perez-Trepichio MD

Dr. Alejandro D. Perez-Trepichio, MD, Chief Medical Officer of Millennium Physicians Group

Kitty Sachs

Retired Educator

James Talano MD

Dr. james V. Talano, MD, MM, FACC, SWICFT Institute

Marti Van Veen

Vice President, Engagement Center & Practice Leader at Evariant

Janet Vasey

Retired civilian army director, community volunteer

Kevin Walker

Morgan Stanley

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 8/22/2022

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability