United Way of Greater Knoxville
Better Lives. Better Communities.
Programs and results
What we aim to solve
To provide opportunities for self-sufficiency for all Knox County residents.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Education
We believe all children have the right to a strong start so they can be successful in life. United Way of Greater Knoxville professionals, along with prominent community volunteers have identified areas in which support is needed to develop success. The education goals we have set will work toward: helping children be ready to enter school, helping children be ready to move to the next grade, and making sure kids graduate from high school and are prepared for college or a vocation.
Income
As many as one-third of working Americans do not earn enough money to meet their basic needs. United Way of Greater Knoxville professionals, along with prominent community volunteers, have identified areas in which support is needed to develop success. The income & basic needs goals we have set will promote financial stability and independence by helping: stabilize families in financial distress and achieve long-term financial stability.
Health
We believe health encompasses body and mind. United Way of Greater Knoxville professionals, along with prominent community volunteers have identified areas in which support is needed to develop success. The health and basic needs goals we have set will focus on: maternal health and well being, basic healthcare coverage and prevention, and healthy youth and adults.
Where we work
External reviews

Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Evaluation documents
Download evaluation reportsNumber of people trained
This metric is no longer tracked.Totals By Year
Related Program
Income
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Goal of promoting financial stability for at-risk individuals by increasing earning potential through education and career development.
Number of children (0-5) enrolled in high-quality early childhood programs
This metric is no longer tracked.Totals By Year
Related Program
Education
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
Goal of helping children and young adults achieve their full potential by assuring that they are ready to succeed in school.
Number of elementary/middle/high school youth served who participate in school and/or community-based out-of-school time programs and/or receive individualized supports
This metric is no longer tracked.Totals By Year
Related Program
Education
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Goal of helping children achieve their full potential by supporting excellent Out of School programs (example: afterschool and summer programs).
Number of youth receiving services (e.g., groups, skills and job training, etc.) with youths living in their community
This metric is no longer tracked.Totals By Year
Related Program
Education
Type of Metric
Output - describing our activities and reach
Direction of Success
Decreasing
Context Notes
Goal of helping young adults achieve their full potential by providing them opportunities to be productive and engaged.
Number of eligible clients who report having access to an adequate array of services and supports
This metric is no longer tracked.Totals By Year
Related Program
Income
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
Goal of promoting financial stability and independence by improving the standards of living through access to affordable supportive services and financial literacy.
Number of individuals served participating in physical activity and/or healthy food access/nutrition programs
This metric is no longer tracked.Totals By Year
Related Program
Health
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Goal of improving health by reducing risk factors for obesity, chronic disease and premature death.
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
United Way of Greater Knoxville aims to strengthen and broaden its partnerships and outreach within the community and grow its capacity for serving our community as a “hub" and a “trusted convener." We seek ways to engage in policy development and advocacy within the community, which extends our impact far beyond our historical role as funder. Through our granting, we look to make lasting change and to improve lives as we welcome new fund competitors and continue to refine our system for evaluating and updating the goals and performance metrics of our organization's three focus areas of Education, Income (Financial Stability) and Health.
What are the organization's key strategies for making this happen?
To fund competing programs and continue to refine our system for evaluating and updating the goals and performance metrics of our organization's three focus areas of Education, Income (Financial Stability) and Health. Semi-annual reports are generated by each program to keep us up-to-date on the outcomes of each program.
Additionally, we are researching more of the Collective Impact model to address systemic issues.
What are the organization's capabilities for doing this?
United Way of Greater Knoxville was established in 1922. While our process has changed in terms of open-to-the-entire community and competitive, the timeline regarding committee decisions/board approval/funding process has been in existence for many years. We have nearly 150 volunteers who investigate and engage others in the community to identify problems and work communally to effect solutions.
What have they accomplished so far and what's next?
We have successfully transitioned from a closed funding program, where we used to ask only a certain number of agencies to apply for the same programs, to an open and competitive model.
In the meantime we have emphasized our role as convener and collaborator; and consequently agencies are coming to us with issues, to which we anticipate working together in a Collective Impact process to identify and bring about solutions.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve
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Which of the following feedback practices does your organization routinely carry out?
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What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
United Way of Greater Knoxville
Board of directorsas of 08/04/2023
Mr. Clarence Vaughn, III
University of Tennessee
Dale Keasling
Home Federal Bank
Jeffrey Lee
Community Volunteer
Damon Rawls
DRC Business Consulting
Shanna Browning
First Century Bank
Jeremy Jennings
Jennings Immigration Law Office
John McCulley
Moxley Carmichael
Tim Wirtz
PKA Marketing
Todd Skelton
Strategic Acquisitions Group
Matt Ryerson
United Way of Greater Knoxville
Robin Wilhoit
WBIR-TV
Clarence Vaughn, III
Haslam College of Business
Tony Benton
Tennova Healthcare
Tracy Lyash
Community Advocate
Karen Massey
Kreative Events
LaKenya Middlebrook
City of Knoxville
Keith Gray
UT Medical Center
Beth Weissfeld
WBIR-TV
Chris Parrott
First Bank
Donde Plowman
University of Tennessee
Brian Brooks
Eternal Marketing Group
Amie Cohorst
Axle Logistics
Jim LaPinska
Northwestern Mutual
Traci Taylor
Shafer Insurance
John Billings
TCV Trust & Wealth Management
Annettee Lindstrom Brun
Oak Ridge National Laboratory
Frank Rathermel
Denark Construction
Thomas Schmid
Bank of Tennessee
Liz Stowers
Community Volunteer
Jamie Bagwell
First Horizon Bank
Angela Conner
Truist Bank
Dasan Dix
Regions Bank
Gabe Bolas
Knoxville Utilities Board
Tommy Dodson
Leidos
David Fountain
Tennessee Valley Authority
Robert Hill
Community Advocate
Nadim Jubran
InLieu, LLC
Brandon Parks
IMG-Vol Network
Javiette Samuel
University of Tennessee
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
No data
Gender identity
No data
No data
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 08/03/2023GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.