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Northside Neighborhood House

We offer a hand up for a brighter future.

aka NNH   |   Chattanooga, TN   |  http://nnhouse.org

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Mission

To promote the independence of residents north of the river by providing a hand up through education and assistance.

Notes from the nonprofit

In 1924, Rose Longgley and Emily Page Schlesinger noticed neighbors without blankets living in substandard housing in the North Shore community. The ladies recognized that bedding was a concern for mothers who were trying to keep their children warm. As a way to provide much needed resources and valuable life skills, the women taught sewing and quilting as a means to self-sufficiency. Quilting laid the foundation of the Northside Neighborhood House 100 years ago. Just like the patterns in the quilts sewn a century ago, there is a beautiful pattern that makes up the Northside Neighborhood House story. It’s a story comprised of neighbors, connections, relationships, and hope. And a mission that hasn’t changed for 100 years–to create relationships with and connect neighbors to resources to support their path to stability and opportunity. We have been a steadfast resource to our neighbors for 100 years and look forward to providing for the evolving needs of our community for the next 100 y

Ruling year info

1953

CEO

Jessica Whatley

Main address

211 Minor St

Chattanooga, TN 37405-3834 USA

Show more contact info

EIN

62-0481801

NTEE code info

Neighborhood Center, Settlement House (P28)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2024, 2023 and 2022.
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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Thrift Stores

Thrift Stores allow clients to shop for clothing, household items, and furniture at a low cost. We also work with several agencies to provide their clients with free items.

Population(s) Served
Adults
Age groups

Through the CommUNITY School programming, Northside Neighborhood House (NNH) creates opportunities to impact students & support entire families during times of crisis. The CommUNITY School model transforms schools into resource hubs, fostering equity by promoting education, well-being, & independence for all within the school’s footprint. This holistic approach develops well-rounded individuals better prepared for success in life. NNH CommUNITY School Coordinators are embedded within schools, forging collaborative partnerships that provide wrap-around support for students & families. They work closely with students, teachers, & administrators during the school day while also increasing family engagement in education. In middle & high schools, Coordinators run after-school programs offering homework help, tutoring, mentorship, & skill-building activities. By being present daily, Coordinators build strong relationships with students, identify barriers to success & help them thrive.

Population(s) Served
Children
Adolescents
Economically disadvantaged people
Ethnic and racial groups

The Stability Program helps neighbors through direct financial assistance, emergency food boxes, providing school supplies, and making the season brighter with an annual Santa's Workshop. Empowerment classes like renter education, cooking and computer classes and resume writing/job application programs are also offered.

Population(s) Served
Families
Economically disadvantaged people
Adults

Where we work

  • Chattanooga (Tennessee, United States)

  • Hamilton County (Tennessee, United States)

  • Red Bank (Tennessee, United States)

  • Sale Creek (Tennessee, United States)

  • Soddy-Daisy (Tennessee, United States)

Awards

Best Non Profit 2015

Chattanooga Area Chamber of Commerce

Best of the Best Thrift 2020

Times Free Press

Best of the Best Thrift 2021

Times Free Press

Best of the Best Thrift 2022

Times Free Press

Best of the Best Thrift 2023

Times Free Press

Best of the Best Thrift 2024

Time Free Press

Non Profit CEO of the Year 2024

United Way of Greater Chattanooga

Best Non Profit 2024

Chattanooga Area Chamber of Commerce

Videos

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback

Financials

Northside Neighborhood House
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Northside Neighborhood House

Board of directors
as of 4/23/2025
SOURCE: Self-reported by organization
Board co-chair

Josh Cropp

HHM Wealth

Term: 2021 - 2026


Board co-chair

Katie Warren

Amy Stone DIRECTOR

Angela Ripper DIRECTOR

Angie Sutherland DIRECTOR

Brian Hemminger

Erin Reece

Chad Goodman DIRECTOR

Chris Topel

Chris Welch DIRECTOR

Cynthia Reagan PRESIDENT

Songkhla Venza DIRECTOR

Yvette Stewart DIRECTOR

Emaly McLean DIRECTOR

Jenny Hullander DIRECTOR

Josh Cropp

HHM Wealth

Josh Cropp 1ST VICE PRESIDENT

Josh Holland DIRECTOR

Kate Trundle DIRECTOR

Katie Warren

Keely Anderson DIRECTOR

Kristin Copeland DIRECTOR

Marcus Cade-Johnson TREASURER

Melissa Graham DIRECTOR

Monica Griffin

Beth Hamilton

Paul Thomas 2ND VICE PRESIDENT

Rhonda Rigsby ASSISTANT TREASURER

Sandy Zabel

Kadi Brown

Tiffany Coleman DIRECTOR

Victoria Love DIRECTOR

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? yes

Organizational demographics

info Candid has made improvements to the race and ethnicity options.

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability