Upper Cumberland Human Resource Agency

Transforming one client, one family, one community at a time.

Cookeville, TN   |  www.uchra.com

Mission

The Upper Cumberland Human Resource Agency aims to improve the quality of life to residents of the 14-county Upper Cumberland area.

Ruling year info

2002

Principal Officer

Mr. Mark Farley

Main address

580 S. Jefferson Avenue Suite B

Cookeville, TN 38501 USA

Show more contact info

EIN

62-0906260

NTEE code info

Emergency Assistance (Food, Clothing, Cash) (P60)

Child Abuse, Prevention of (I72)

Employment Training (J22)

IRS filing requirement

This organization is not required to file an annual return with the IRS because it is an arm of a state or local government.

Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Core Principle #1: People should be able to easily travel within the region. Core Principle #2: Safe, affordable housing should be available to all those who desire it. Core Principle #3: Programs must exist to break the cycle of poverty and provide a safety net for those going through a difficult period in their life. Core Principle #4: The economy must add new jobs each year to meet the growth of the region and provide opportunities for income improvement. Core Principle #5: Education must be available and encouraged at all stages of life. Core Principle #6: To retain our population base we must ensure that our communities have adequate support services. Core Principle #7: The natural beauty of the region must be protected.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

CASA (Court Appointed Special Advocates)

CASA (Court Appointed Special Advocates) seek to improve the lives of abused and neglected children in the community. Our primary mission is to represent the best interests of abused and neglected children birth to 18 years in court proceedings. By matching trained community volunteers (Advocates) with dependent children, we can ensure that the needs and best interests of the foster children in our program are met and can improve the decision-making ability of judges in the Juvenile Court system.  Our volunteers are appointed to cases by the juvenile court judge. By using a volunteer, the court system and the children we serve are not subjected to a fee. Our objectives are to help move children who are placed in state custody through the foster care system as quickly as possible and into safe, permanent placements as soon as possible.

Population(s) Served
Children and youth
Families

Chance residential center at Bloomington Springs for girls and Indian Mound Farm for Boys provides safe, highly structured therapeutic environment for boys and girls ages 12-18. The programs serve the 14 county region, plus another nine contiguous counties. The capacity is 24 beds for the girls home and 16 beds for the boys home. The children get around the clock counseling and academic instruction in a traditional school setting.

Population(s) Served
Adolescents

This provides basic insulation and weatherization measures for low-income households in the 14 counties of the region.

Population(s) Served
Adults

Where we work

Awards

Affiliations & memberships

National CASA 2000

Tennessee CASA Association 2000

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

The UCHRA workforce has the skills available to provide problem-solving skills
for both individual and community needs.

The Community Services Department provides multiple services or referrals to at least
80 percent of our clients.

The Community Intervention Department will provide more accountability options and
opportunities for those individuals and families going through adult and juvenile probation
programs to reduce the number of people within the judicial system by expanding into the 15 th
Judicial District and by offering services outside the judicial system for families dealing with
underage children

A long-term funding model is developed for the SAS program that is supported by grant,
fee-based, and direct appropriation.

The Transportation Program is strengthening the Go Upper Cumberland bus
service/deviated fixed-route program by completing 80 percent of the bus shelters along fixed
routes. The Transportation Staff is developing and implementing a marketing plan focused on
increasing ridership, improved presentation, and improved stakeholder buy-in and
involvement.

The Upper Cumberland Human Resource Agency operates multiple Early Head Start
facilities across the region as a stand-alone department of the agency with an emphasis on
having facilities in all 14 counties of the Upper Cumberland.

Youth Programs is meeting the new Families First requirements which includes staffing
and programmatic requirements.

Our Agency uses the SMART goals method (Specific, Measurable, Attainable, Relevant, and
Time-Bound) for identifying key goals and objectives during the strategic planning process.
○ Are our goals focused and do they identify a tangible outcome?
○ How will our success be measured?
○ Are our goals challenging but also reasonable to achieve?
○ Are the goals worthwhile and relevant?
○ When will each goal be met and are targeted timelines and completion dates
realistic?

‘CLOSING THE GAP’ INITIATIVE
The “Closing the Gap” initiative is designed to implement the strategic plan across all
departments. Moving forward, all aspects of the organization will be working on improving the
agency by becoming better employees, adding programs and services, as well as, growing our
relationships with other groups.

Employees will be systematically enrolled in training to provide program support and
customer assistance to improve the client's condition; resulting in better satisfaction
questionnaire responses and increased services provided. Department leaders and
County Coordinators will have more authority to make programmatic and customer satisfaction decisions which reduces the number of complaints and improve the process of delivering services.

Employees are systematically enrolled in training to provide program support and
customer assistance to improve the client's condition; resulting in better satisfaction
questionnaire responses and increased services provided. Department leaders and
County Coordinators have more authority to make programmatic and customer satisfaction decisions which reduces the number of complaints and improve the process of delivering services.

Financials

Upper Cumberland Human Resource Agency
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Upper Cumberland Human Resource Agency

Board of directors
as of 3/18/2021
SOURCE: Self-reported by organization
Board co-chair

Mr. Randy Heady

Mayor - Jackson County

Term: 2020 - 2021


Board co-chair

Mr. Jeff Mason

Mayor - Smith County

Term: 2020 - 2021

Carey Garner

Pickett County Executive

Randy Porter

Putnam County Executive

Sarah Smith

Mayor - Carthage

John Potts

Mayor - Gordonsville

Ben Danner

Overton County Executive

Greg Wilson

Van Buren County Executive

Paul Bailey

Senator

Tim Stribling

Mayor - Dekalb County

Billy Adcock

Consumer Rep - Dekalb County

Lloyd Williams

Mayor - Gainesboro

Brent Bush

County Executive - Cannon County

James Mayberry

Mayor - Crossville

Dewayne Blair

Mayor - Liberty

Curtis Hayes

Mayor - Livingston

Josh Miller

Mayor - Smithville

Allen Foster

Mayor - Cumberland County

Randy Heady

Mayor - Jackson County

Kenneth Hollis

Mayor - Red Boiling Springs

Stephen Jones

Mayor - Macon County

Marvin Lusk

Minority Consumer Rep. - Warren County

Jimmy Johnson

County Executive - Fentress

Jeff Mason

Mayor - Smith County

Jeff Young

Mayor - Sparta

Jimmy Haley

County Executive - Warren County

Sue Anderson

Mayor - Morrison

Dale Reagan

Mayor - Clay County

Sam Gibson

Mayor - Byrdstown

Forrest Nesbitt

Consumer Rep. - Smith County

Ricky Shelton

Mayor - Cookeville

Emmett Sherrill

Mayor Crab Orchard

Denny Robinson

County Executive - White County

Hollis Mullinax

Mayor - South Carthage

Johnnie Wheeler

Consumer Rep. - Putnam County

Jerry Wilmore

Mayor - Lafayette

JJ Reels

Mayor - Monterey

Ryle Chastain

Mayor - McMinnville

Barbara Wheeler

Consumer Rep. - Jackson County

Pat Clark

Mayor - Allardt

Kelli Tipton

Consumer Rep. - Cumberland County

Don Hollingsworth

Consumer Rep. - Van Buren County

Mickey Robinson

Mayor - Spencer

Linda Upchurch

Consumer Rep. - Fentress County

Andy Duggin

Mayor - Woodbury

Tonya Spears

Mayor-Celina

Pam Redmon

Mayor - Dowelltown

John Martin

Mayor - Baxter

Roger Turney

Mayor- Auburntown

Ethel Minor

Cannon Co-consumer rep

Lisa Patrick

Mayor- Pleasant Hill

Bennett Armstrong

Mayor-Alexandria

Harvey Stowers

Mayor-Jamestown

Kay Holbert

Overton - Consumer rep

Lisa Chapman-Fowler

Mayor-Algood

Joel Akers

Mayor-Centertown

Trent Prater

Mayor-Viola

Marilyn Davis

Warren-Consumer rep

Cheryl Sullivan

White-consumer rep

Cameron Sexton

State Representative

Organizational demographics

SOURCE: Self-reported; last updated 03/12/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender (cisgender)
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability

No data