BRONZE2023

Volunteer Behavioral Health Care System

Help Today.... for a Better Tomorrow

aka The Guidance Center   |   Chattanooga, TN   |  www.vbhcs.org

Mission

The mission of the Volunteer Behavioral Health Care System is to serve individuals, families and communities through prevention, treatment and recovery services, ensuring that help today leads to a better tomorrow.

Ruling year info

1958

President/ CEO

Mrs. Phyllis Persinger

Main address

P O Box 4755 413 Spring Street

Chattanooga, TN 37405 USA

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Formerly known as

Plateau MHC, Joe Johnson MHC, Hiwassee MHC, Cumberland MHC, The Guidance Center

EIN

62-1589440

NTEE code info

Community Mental Health Center (F32)

Children's and Youth Services (P30)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Core Services

Core Services include medication management, case management, individual counseling, couple/family counseling, intensive outpatient programs, and crisis services. These services are available as part of the outpatient service array throughout the Volunteer system. The teams of professional staff work with the client and/or family to develop a plan of care that meets the needs of the individual. The goal is provide a quality service to those who are in need of mental health services to enhance their quality of life and promote recovery principles.

Population(s) Served
Adults
Children and youth

Regional Intervention Program (RIP) is a nationally recognized model for assisting families with learning behavior management skills. RIP is a grant funded program providing parents with opportunities to learn and practice skills in a supportive environment. The program is designed for families with children under six years of age who are experiencing behavioral problems. RIP is available in the following counties through VBHCS: Rutherford, Putnam, Williamson, Sumner, and Bradley. VBHCS also houses the RIP State Coordinator. The position provides training, consultation, and programmatic guidance to RIP programs throughout the state.

Population(s) Served

Project BASIC (Better Attitudes and Skills in Children) is a school-based mental health early intervention and prevention program. This grant-funded program provides Child Development Specialists in elementary schools. The program targets students from kindergarten to third grade, providing early identification and intervention, teacher consultation and classroom programming to promote positive attitudes and mental health wellness concepts. Families with students at high risk of emotional disturbances are linked to community services and treatment services. Project BASIC is available in the following counties through VBHCS: Rutherford, Warren, Marion, Macon, Cumberland, Meigs, and Bledsoe.

Population(s) Served

Mobile Crisis is a 24/7/365 response team for those who are experiencing a mental health emergency. Mobile Crisis services include a hotline answered by trained crisis specialists, Face-to-Face or Telehealth assessments and referrals for additional services and treatment. Additional services may include referrals to Walk-In Crisis Centers (Cookeville and Chattanooga campuses), Crisis Stabilization Units (Cookeville and Chattanooga campuses) , Respite services, Emergency Department services or Outpatient treatment. When conducting Face-to-Face assessments, a Mobile Crisis response team will go to the caller’s location. Callers are encouraged to call Mobile Crisis themselves.

Our 24/7 crisis line is 1-800-704-2651.

Population(s) Served
Adults

The Mobile Health Unit is a collaboration between Volunteer, Murfreesboro City Schools, Middle Tennessee Medical Center, and The Primary Care and Hope Clinic.  The unit is a large bus equipped with resouces to provide primary care and behavioral health care services.  The unit parks at a school during different days of the week.  Volunteer provides staffing for the unit two days a week to provide therapy and psychiatric services via telehealth, using a webcam and laptoaccessing the telehealth services and providing case management.  The Mobile Health Unit is a true collaboration of primary care, behavioral health care, and the school system to provide needed care to families and children in Murfreesboro.

Population(s) Served

Where we work

Awards

Outstanding Program/Healing Childhood Trauma 2007

Tennessee Association of Mental Health Organizations

Suicide Prevention Award 2008

Suicide Prevention Network

Youth Advocate of the Year Award/Anne Stamps 2008

Upper Cumberland Commission on Children and Youth

Affiliations & memberships

United Way Member Agency 1994

Second Harvest Food Bank 1997

Mental Health Corporations of America 1995

National Council of Community Behavioral Health Organizations 1994

Tennessee Association of Mental Health Organizations 1994

American Psychological Association 1983

Financials

Volunteer Behavioral Health Care System
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Volunteer Behavioral Health Care System

Board of directors
as of 02/22/2023
SOURCE: Self-reported by organization
Board co-chair

Linda Bennett


Board co-chair

Drew Robinson

Jerry Johnson

Banking

Jim Mercer

County Official

Charles Morris

Pharmacist

Yvonne Peppers

Human Resources

Drew Robinson

Attorney

Grace Tomkins

Community Volunteer

Linda Bennett

Community Volunteer

Tommy Smith

Tim Fournet

Doctor

James Hambrick

Chief of Police

Mark Crocker

Accountant

Bill Davis

Police Officer

Brenda Harper

Retired Mental Health

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? No
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? No
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? No
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? No
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 2/22/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender
Disability status
Decline to state

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

No data

Disability

No data