Programs and results
What we aim to solve
Currently, there are about 470,000 Veterans living in Tennessee. According to the Department of Veterans Affairs, a U.S. military Veteran commits suicide every 65 minutes, one in five homeless is a Veteran, and in 2016, 3.6% or approximately 17,000 Veterans in Tennessee were unemployed. Fort Campbell U.S. Army Base lies on the Kentucky - Tennessee border between the towns of Hopkinsville, Kentucky and Clarksville, Tennessee about 50 miles from Nashville. Each month 300-400 military personnel leave their service from Fort Campbell and many choose to make Nashville their home. OSDTN aims to assist Veterans in making healthy transitions from their military service to civilian lives and to prevent Veteran suicide and homelessness.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Clinical Services
OSDTN provides transitional housing for 42 homeless men and women Veterans. Our program utilizes a home setting to provide a safe, structured, and secure environment. Our goal is to mentor Veterans who are experiencing life-controlling situations and to empower them in rebuilding their own foundations and support systems. Circumstances may include addiction, legal issues, education obstacles, and employment barriers. Each Veteran participates in supportive meetings, gains employment and re-establishes a successful lifestyle, contributes to the upkeep of a home in a neighborhood, and creates a budget and savings plan. The end result is for the Veteran to develop successful work habits and healthy interpersonal skills. Professional case management is provided. Veterans may remain in the program for up to two years; however the average resident stays six to nine months. Allowing our Veterans to reside up to two years gives them the opportunity to address any issues while living in a stable environment with other Veterans and to build their confidence for a successful transition to civilian life.
Supportive Services
Through our Veteran Service Center, OSDTN provides a wide variety of services for ALL Veterans and their family members. Services include: Legal Aid, VA Benefits Counseling, Financial Coaching, Basic Needs (Food, Shelter, Personal Care Items, Clothing and Transportation), VA Home Loan Workshops, Military Records Assistance, Notary Services, Project Healing Waters, Reboot Combat Recovery, Sounds of Acoustic Recovery, Life Skills Programs, Computer Resources, Networking Opportunities, Family Support and Service Referrals. Additionally, the Supportive Services for Veteran Families (SSVF) Program provides direct assistance designed for Veterans earning less than 50% of the area median income and who are in danger of losing their housing, or are homeless and want housing. Most SSVF eligible Veterans and their families have unsuitable housing and/or unfavorable financial or legal histories which present barriers to housing. The goal of the SSVF Program is to help Veterans achieve stability and independence.
Career Services
Career Services helps Veterans who have just out-processed from the military, as well as those who completed their service years ago with job placement assistance, computer training, résumé development, professional development workshops, interview preparation, and budget counseling. Veterans are interviewed by our Career Services staff to assess their individual needs. Once a Veteran schedules an interview, Career Services counselors can help provide appropriate clothing for the interview from the 12th Avenue Thrift Store (shirts, ties, suit jackets, shoes, etc). Career Services can also help with transportation needs in the form of gas cards or bus passes once the interview has been verified by the Employment staff. After a Veteran secures employment, a Career Services counselor can help provide items that will contribute to his/her success at the new place of employment. These items include work boots, tools/ equipment, bus passes or gas cards to help with transportation, and specialized clothing. All items are provided once the Veteran’s employment has been verified. We currently have six desktop computers and WiFi access for Veterans and their families to use. Veterans may use our computer lab to build or revise their resumes, conduct job searches, as well as apply online for jobs. Staff members are available to assist Veterans and their families with submitting resumes and applying for jobs. In addition to OSDTN Career Services staff, we partner with the American Job Center of Tennessee.
Thrift Store
The 12th Avenue Thrift Store, located next to the OSDTN Nashville office, has three goals: 1) Offer quality products of used clothing, furniture, household items and small appliances for sale to the general public generating revenue to be a self-supporting entity and providing support to OSDTN’s programs to assist Veterans; 2) Operate a job-training program to provide employment training for Veterans; and 3) Provide clothing, coats, shoes, etc. for eligible OSDTN Veteran clients at no cost to them. This program also helps Veteran trainees find employment, find sustainable housing, and transition from successful military service to a productive civilian life. Veterans learn the basics of retail operations and after a three to four month probationary period, trainees split work hours between the thrift store and an OSDTN Career Counselor to find permanent employment. Veterans served through the OSDTN Veteran Service Center obtain clothing vouchers that allow them to shop in our 12th Avenue Thrift for their clothes at no cost. They are able to pick out the size, style and color they prefer and try them on for size in one of the dressing rooms. It’s always a great feeling to see our Veterans dressed for success as they head out to their new jobs.
Where we work
Accreditations
Commission on Accreditation of Rehabilitation Facilities (CARF) - Network Admin and Access Centers - 3 year 2018
Awards
Affiliations & memberships
Center for Nonprofit Management Excellence Network 2000
Nashville Area Chamber of Commerce 2002
National Coalition of Homeless Veterans 1999
Second Harvest Food Bank 1999
Nashville Coalition for the Homeless 2003
Tennessee Association of Alcohol, Drug and other Addiction Services (TAADAS) 2003
Alcohol and Drug Council of Middle Tennessee 2002
CABLE 2018
External reviews

Our results
How does this organization measure their results? It's a hard question but an important one.
Number of men and women Veterans who received services in our Veteran Service Center
This metric is no longer tracked.Totals By Year
Population(s) Served
Veterans
Related Program
Clinical Services
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of Veterans who found or upgraded their employment through our Employment Department
This metric is no longer tracked.Totals By Year
Population(s) Served
Veterans
Related Program
Clinical Services
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Number of men and women Veterans who participated in our Transitional Housing Program
This metric is no longer tracked.Totals By Year
Population(s) Served
Veterans
Related Program
Supportive Services
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of Veterans and their families who were assisted in filing disability claims
This metric is no longer tracked.Totals By Year
Population(s) Served
Veterans
Related Program
Clinical Services
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of Veterans and their families who received financial assistance to either move from being homeless into permanent housing or to remain in their homes
This metric is no longer tracked.Totals By Year
Population(s) Served
Veterans
Related Program
Clinical Services
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of Veterans who received free clothing items from our 12th Ave Thrift Store
This metric is no longer tracked.Totals By Year
Population(s) Served
Veterans
Related Program
Thrift Store
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of volunteers who contributed their time at our Veteran Service Center
This metric is no longer tracked.Totals By Year
Population(s) Served
Veterans
Related Program
Clinical Services
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
As the state's ONLY recognized Veterans Service Center, Operation Stand Down Tennessee engages, equips and empowers Veterans transitioning from successful military service to civilian life. The organization helps Veterans who have just out-processed, as well as those who completed their service years ago.
What are the organization's key strategies for making this happen?
OSDTN's roots are in assisting homeless Veterans and homelessness prevention. Today, OSDTN's services have grown to include: Veterans benefits education & access, job readiness & placement, financial counseling, legal assistance, housing, family support, basic needs, assistance navigating the VA system and service referrals. OSDTN also operates 12th Ave Thrift, a discount store employing Veterans with an on-the-job training program.
What are the organization's capabilities for doing this?
Operation Stand Down Tennessee has been serving Veterans in Tennessee for almost 25 years! About 70% of OSDTN's staff members are Veterans. By sharing common experiences, Veterans are uniquely qualified to communicate and assist Veterans and their families in need. Last year, OSDTN provided life-changing services to 2,104 Veterans and we are on track to exceed that number in 2017. OSDTN uses the "whole Veteran" approach and recognizes each Veteran is a unique individual with specific needs. OSDTN has demonstrated an unwavering commitment to meeting the needs of Veterans in a fiscally responsible manner as evidenced in 2016 by 85% of all revenue being spent toward services for Veterans and their families.
What have they accomplished so far and what's next?
1,691 Veterans receiving services from our Veteran Service Centers (VSC) in Clarksville
7,486 Number of visits from Veterans at our VSC’s
315 Veterans who gained or upgraded their employment through Career Services Program
124 Veterans participating in the Transitional Housing Program
125 Homeless Veterans placed in hotels to protect them from COVID-19
1,815 Veterans and their families assisted in filing disability claims at OSDTN and our partner locations
389 Veterans and their families who received financial assistance to gain or maintain their housing
111 Volunteers and 1,306 hours donated to further the mission and impact of Operation Stand Down
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Operation Stand Down Tennessee
Board of directorsas of 3/8/2021
Ms. Dianne Spencer
Regions Bank
Term: 2019 - 2021
Mr. Seth Ogden
Patterson Intellectual Property Law, P.C.
Term: 2019 - 2021
Bob Tuke
Trauger & Tuke, US Marine Corps Veteran
Mike Fitz
C-III Capital Partners
John Ford
Davidson County Sheriff's Department
James Henry
Sheridan Road
Jim Hunt
Mayor, City of Belle Meade
Gil Schuette
Sims Funk, PLC/ US Marine Corps Veteran
John Gupton
Baker Donelson - US Navy Veteran
Harold Turks
Davidson County Sheriff's Office - US Army Veteran
Megan Youngblood
Vanderbilt University Medical Center - US Army Veteran
Myles MacDonald
Clarity LLC - US Army Veteran
Will Martin
Cushion Employer Services
Stephanie Tice
HCA Healthcare
Ross Florey
Fifth Third Bank - US Army Veteran
Julius Hill
Metro Board of Education - US Army Veteran
Dan Joniak
First Tennessee Bank - US Army Veteran
Charles Roberson
Mid Atlantic Securities - US Air Force Veteran
Mark Watson
Self Employed
Andrew Farley
Self-Employed US Army Veteran
Dianne Seloff
Aspire Health
Dave Ford
Bottom Line Consortium US Navy Veteran
Martha Boyd
Baker Donelson US Army Veteran
Stacy Alcala
MP&F Strategic Communications
Dan Salisbury
Consultant
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.
Leadership
The organization's leader identifies as:
Race & ethnicity
No data
Gender identity
No data
No data
Sexual orientation
No data
Disability
No data